After hearing Ji Zhe's story, everyone in the car looked at a loss.
In everyone’s impression, banks are there to protect users’ property, so how could it be related to fraud?
Lu Weiwei quickly confirmed: "Jizhe, did you make a mistake somewhere?"
"I don't know either. I was just about to rush to the scene of the incident. This is what the caller said himself." Ji Zhe said.
"Where is the location?" Gu Chen asked.
"Jiangnan Bank Fushan South Road Branch."
"Then I'll go over now." Gu Chen said.
Hanging up the speakerphone, Gu Chen drove directly to Fushan South Road.
When we arrived, at the door of Jiangnan Bank Fushan Road Branch, a man was standing there looking around.
After Gu Chen parked the car, he checked the alarm text message sent by Ji Zhe and confirmed that the caller's name was Xiong Shaoliang. Then he nodded with everyone, got out of the car and walked over.
When the man saw the police arriving, he took the initiative to step forward.
"Are you Mr. Xiong?" Gu Chen turned on the law enforcement recorder and asked him.
The man nodded silently: "Yes, I am Xiong Shaoliang, and I reported it to the police."
"You said the bank defrauded you? Is this true? Let me tell you first. You will be legally responsible for making false police reports."
Lu Weiwei also made it clear.
It feels like these days, there are all kinds of weird and weird police calls.
Some people deliberately exaggerate things just to get the police to help solve the problem.
This is not the first time Lu Weiwei has encountered this kind of false police report.
But today, Xiong Shaoliang actually sued the bank for fraud. Thinking about it, he probably had a conflict with the bank in some business aspects, so he deliberately called the police to let the police handle it.
Thinking about it this way, it's almost the same truth.
But after Xiong Shaoliang heard Lu Weiwei's words, his face was startled and he immediately quit.
"I didn't file a false police report. It was indeed the bank that defrauded me. I have evidence."
"Do you have evidence?" Officer Wang raised his eyebrows and asked him hurriedly: "Where is the evidence?"
"This." Xiong Shaoliang instantly took out his mobile phone, clicked on his own text message and said, "To be honest, I never dreamed that I would receive a message from the official customer service of Jiangnan Bank."
"The 22,800 yuan in my card has been defrauded, leaving only 9.8 cents left."
"Only 9 cents and 8 cents left?" It felt a bit fantasy. Officer Wang quickly took the phone and checked the text messages carefully.
Yuan Shasha asked curiously: "By the way, the text message sent by the bank's official customer service can be defrauded? Are you kidding me?"
"It's absolutely true. If you don't believe me, look at the records on my phone." Xiong Shaoliang pointed to the phone and said:
"If a verification text message like this is sent from a general number, it would be easy for me to tell the authenticity."
"But this text message I received is very different."
"It is indeed the official customer service number of Jiangnan Bank." Officer Wang looked at the customer service number and nodded to Gu Chen to confirm.
Gu Chen frowned, took out his notebook and turned around to ask Xiong Shaoliang: "Can you tell me what happened?"
"No problem." Seeing that the police seemed to believe it, Xiong Shaoliang opened his heart and said:
"The thing is like this, a week ago, I received a text message from the official customer service of Jiangnan Bank, this is it."
Seeing Xiong Shaoliang pointing at the cell phone, Officer Wang directly handed it back to him.
Xiong Shaoliang said: "Did you see it? The information sent by the official customer service of Jiangnan Bank said that the ID card information you saved in our bank has expired."
"After that, I clicked on a link sent by the bank, adjusted all my personal information, including my bank account, password, etc., and then stopped caring about it."
"But the night before yesterday, my friend transferred more than 23,000 yuan to me. Yesterday morning, within two hours, the money had already been transferred."
“I was confused thinking that my more than 20,000 yuan had disappeared, but when I logged into Jiangnan Bank’s official customer number box again and sent the URL in this text message, I found that it could no longer be displayed.
"
"Then what?" Gu Chen asked while writing down.
"Then? Then I went to retrieve the mobile banking login information, but after reading it, I was even more surprised."
"Since a week ago, after I clicked on that website, my mobile banking has been logged in by another phone."
"Then yesterday I went to the bank and met with their supervisor. Their supervisor said that it is impossible for their bank to send this kind of information."
"Of course I don't want to believe that this kind of fraudulent information was sent by the bank, but my text message is clearly the information sent to me by the official customer number of Jiangnan Bank."
"So your appeal now is to find out the problem, right?" Gu Chen asked.
Xiong Shaoliang nodded silently: "I don't have any request. I just hope that the bank will give me an explanation. But now the bank's supervisors are avoiding it. They find reasons to investigate, but they haven't given an explanation yet."
"I can't help it. After all, the money is not worth mentioning to the bank, but to us ordinary people, it is the living expenses for the New Year."
"Whether we can have a good year this year depends on whether the money can be recovered."
Gu Chen briefly checked Xiong Shaoliang's text message. After confirming it again and again, he nodded and said, "Yes, this is indeed the official customer number of Jiangnan Bank, and it is not a scam number."
After a pause, Gu Chen said again: "How about this? I don't know the specific situation very well. How about I ask the bank leader for you?"
"Then thank you very much, Comrade Police." Seeing Gu Chen ask for help, Xiong Shaoliang was immediately relieved and thanked him in every possible way:
"If I hadn't pulled out the police to help, I guess the leaders of this bank wouldn't have met with me. They're just asking me to wait, and they won't tell me what my specific situation is."
"But after all, it's almost the Chinese New Year. If you're hanging around like this, how does it feel different from those big bosses at construction sites hanging on to your salary?"
This chapter is not finished yet, please click on the next page to continue reading the exciting content! "Besides, this is not my fault. It was a message from their bank's official customer number. The reason why I followed the prompts of the bank's official account number is
The information input is because I completely believe in the special nature of the bank, but now you can do this for me."
"Okay, I understand." Gu Chen already roughly understood Xiong Shaoliang's appeal, turned around and pointed at the bank behind him and said, "It's this bank, right?"
"Yes, I opened an account at this bank, and I also found the leader of this bank."
"Okay, I understand." Gu Chen took back the notebook and then led everyone in directly.
Seeing this, a female manager in the lobby quickly stepped forward and asked, "Are you guys going to handle business?"
"I'm looking for your leader." Before Gu Chen could say anything, Xiong Shaoliang, who was standing next to him, said directly.
The female manager in the lobby knew about Xiong Shaoliang's situation, and when she saw that he came with the police again, she immediately felt a headache.
Gu Chen asked: "Is your president here?"
"Uh... let me ask." The female manager in the lobby is not easy to deal with, so she can only deal with it for the time being.
Lu Weiwei said: "You call and ask your president to come over."
"Okay, please wait a moment." She took out her mobile phone and the female manager in the lobby started to contact her.
After a while, the female manager in the lobby came forward and said: "Follow me."
Under the leadership of the female manager, everyone passed through the VIP customer reception area and went directly to a cubicle.
At this moment, a middle-aged man wearing glasses was sitting there.
When he saw the police coming, he stood up on his own initiative.
"President, I have brought you." said the female manager in the lobby.
"Give everyone a glass of water," the president said.
The female manager nodded silently and walked out of the cubicle.
"Are you..." The president had not seen many of them and was a little curious.
Gu Chen reported his family background: "We are from the Criminal Investigation Team of Furong Branch. We received an alarm saying that your bank is suspected of fraud, so we came here to understand the situation."
"Oops." After hearing Gu Chen's words, the president also frowned and felt a little guilty: "Actually, we also think there is something fishy about this matter."
Glancing at Xiong Shaoliang, the president added: "This gentleman came yesterday and reported the corresponding situation to us."
"Currently, we are also investigating this matter."
"Then why can I still encounter fraud when I enter the verification information and verification website through Jiangnan Bank's official customer number?"
"What is the relationship between this website and Jiangnan Bank? In addition, where did the more than 20,000 yuan that disappeared went?"
Lu Weiwei also raised the same question.
After all, this is the first time for everyone to encounter this kind of thing.
With all kinds of questions, everyone turned their attention to the bank president.
The president was quite embarrassed for a moment, but he also said with a wry smile: "Actually, there are many tricks used by fraudsters nowadays."
"It may be that if you forge one of your bank official numbers to send this text message, some customers may not see it clearly and may be easily deceived."
"Aren't you talking nonsense?" Seeing that the president was still doing Tai Chi, Xiong Shaoliang said angrily:
"But my question, is this a question that I didn't understand clearly? It was posted from Jiangnan Bank's official account, please read it."
Xiong Shaoliang showed the mobile phone text message verification in front of the president, and said with an aggrieved look: "I send all my daily consumption through this, it is the same interface as this."
"This... this text message is definitely sent from the official account of Jiangnan Bank. This is still open to discussion."
The president was also quite embarrassed by the question and could only deal with it casually for a while.
When Gu Chen heard this, he also said bluntly: "According to this, is it the official customer service number of Jiangnan Bank?"
"This..." The president frowned.
At this moment, the female manager in the lobby walked in with tea.
The president suddenly had a buffer space, and immediately poured tea into everyone's hands, and then said calmly: "Comrade police, please listen to me, this is not certain. If the smart phone automatically returns some so-called information,
kind."
"For example, the information about this number falls into this category."
Gu Chen shook his head and retorted: "Nowadays, most people use smartphones. You can't say that smartphones have such an automatic classification function, so they use your official number to send messages to customers.
."
"No, no, no, as for the technical details, to be honest, my description is not very accurate." Seeing that he couldn't explain it clearly, the president suddenly smiled awkwardly:
"What I want to say is, as a bank, why does this problem occur? In fact, our bank also has this question mark."
"I understand." Gu Chen nodded silently and couldn't help but said: "Even you professionals can't tell it right away, let alone ordinary people."
"When they receive such a message sent by the bank's official platform, it is easy for them to believe it."
Glancing at Xiong Shaoliang beside him, Gu Chen said truthfully: "For now, it is indeed the official platform of the bank."
"Yes, yes." The president couldn't refute, so he could only agree: "You are right."
"So, we are currently calling the backend to inquire about the source of this text message and further inquire about the transaction process."
"There has to be a time limit, right? I can't wait forever." Xiong Shaoliang was rejected yesterday, so he is quite dissatisfied today.
When the president saw the police coming forward, he didn't want to embarrass Xiong Shaoliang, so he could only compromise and reply:
"How about this? We will try our best to give you a satisfactory answer tomorrow. What do you think?"
Seeing that the president had spoken and had a time limit, Xiong Shaoliang reluctantly agreed: "Okay, tomorrow is tomorrow. I just hope that the missing money can come back as soon as possible."
"Don't worry, our bank will be responsible to the end." The president seemed less confident when he spoke.
But at this moment, I can only agree to Xiong Shaoliang first, and then go to the backend to adjust orders and check the transaction status.
This chapter is not over yet, please click on the next page to continue reading! As for why Xiong Shaoliang received a fraudulent text message from an official bank customer number? Currently, the president cannot give an exact explanation.
However, under the coordination of Gu Chen, he still said that he would investigate as soon as possible and give a reply tomorrow.
After getting the bank's permission, Xiong Shaoliang followed Gu Chen and others, accompanied by the president, and walked out of the bank gate.
At the door, Xiong Shaoliang also held Gu Chen's right hand tightly and said, "Thank you so much. If it weren't for you, the bank might have been perfunctory."
"It's okay, we can always find the problem. You are a typical scammer. But next time you encounter this kind of problem, remember to be more careful." Gu Chen said.
"That's right." Lu Weiwei also said: "Next time you encounter a situation involving password changes, please be sure to be more vigilant."
"Maybe it's a trap dug by fraudsters. If you want to change your password, you have to go to the bank. Don't make this mistake again."
"I understand. Then I will wait for news from the bank tomorrow. Thank you very much for your help."
"You're welcome."
Everyone chatted for a while at the entrance of the bank, and then Gu Chen got in the car with other colleagues and went directly back to the Furong branch.
On the way, Gu Chen also said with emotion: "There are more and more SMS verification scams nowadays."
“In the past, these scammers would use some unfamiliar numbers to pretend to be official accounts to send messages, but now it’s better to directly use official accounts to post fraudulent links.”
"How did these scammers do it?" Yuan Shasha was also quite curious.
Officer Wang, who had some experience, smiled and said: "Don't you know there is something called virtual base station transmission? As long as the technology is strong enough, I guess it can simulate this situation, but the specifics will depend on what the bank says.
."
"It's hard to guard against it." Lu Weiwei shook her head: "It feels like these people are starting to trick the bank. Xiong Shaoliang must not be the only one who has been tricked."
"That's for sure." Officer Wang leaned on his back with his hands and couldn't help but said: "It depends on what the bank says."
"If they find the problem from the backend, it will be a lot easier for us. The rest will be just arresting people."
Several people joked with each other and quickly returned to Furong Branch.
…
…
Two o'clock in the afternoon.
Everyone was at the Furong branch, discussing with each other the previous incidents involving perverted men in Donglin Community.
When they learned that the perverted man was just a mental patient, everyone suddenly realized.
This is very different from everyone's previous speculation.
It's just that the mentally ill Zhang Qiang doesn't often appear in the sight of the residents of Donglin Community, so he is rumored to be so miraculous.
But overall, although Zhang Qiang behaves strangely, he has indeed not hurt anyone so far.
Of course, the shock is certain.
Zhao Qi, daughter of laundry worker Liu Yan, was frightened by Zhang Qiang's weird behavior several times.
Fortunately, Gu Chen has discussed with Zhang Qiang's family to let everyone know about Zhang Qiang's situation as soon as possible.
This will also eliminate everyone's concerns about the mysterious perverted man, and it can also clear away rumors about Zhang Qiang's "perverted" attributes.
Gu Chen also gave suggestions to let Zhang Qiang go out frequently and have more contact with outsiders under the supervision of his guardian.
Otherwise, if you stay at home for a long time, you will get sick even if you are not sick.
In fact, Zhang Qiang went out alone several times because he was a little depressed after being locked in the room without much contact and communication with others, which led to Zhang Qiang's behavior being extremely strange.
Therefore, there are many kinds of rumors, which cause the spread of rumors.
After solving this case, everyone will be more or less relaxed.
But in the case of suspected bank fraud that Gu Chen just took on today, he is not in a hurry. He mainly depends on the bank's investigation results.
He Junchao looked at the updates on his mobile friend circle and couldn't help but smile and said: "Our Director Zhao finally sent a selfie."
"Is it true?" Officer Wang put down the thermos cup and quickly took out his mobile phone to check.
After a moment, Officer Wang laughed out loud: "There are countless photo-taking poses, but our Bureau Zhao perfectly avoided all the correct photo-taking methods and took this picture with this big nostril."
"Really or not? Director Zhao posted a selfie?" Lu Weiwei secretly glanced at Officer Wang's mobile phone and couldn't help but said: "By the way, doesn't our Director Zhao usually only post links on the official account? Why did we also post a selfie today?"
"Maybe it's been too long since I've posted on Moments, and I'm afraid those friends will forget who he is?" Officer Ding drank wolfberry tea and recalled:
"I remember that Director Zhao also liked to post news back then, but now he does so less and less."
"After all, within the system, many people don't post on WeChat Moments, and they don't dare to post anything on Moments, or even comment on others."
"Isn't this gay?" Officer Wang felt that he was not surprised, and complained: "If you post on WeChat Moments at work, some people may say that you are fishing for money."
"If you post on WeChat Moments after get off work, someone might be jealous that you don't have to work overtime."
"If you post photos of yourself working hard and working overtime, someone will say that you need to take credit from your boss."
"If you post photos of yourself taking a leisurely time, people will say you are taking a leisurely job."
"When you post selfies, haha, there are always people who think you are narcissistic or even naive."
"Want to complain about work? That's even worse."
Officer Wang almost revealed his usual state one by one.
Lu Weiwei looked at the nostril selfie sent by Zhao Guozhi and couldn't help but feel that Zhao Guozhi was a bit cute, so she couldn't wait to give him a like.
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