Li Qiang frowned: "Then we will suffer a lot of losses in the later stage, especially many customers who come today are obviously because of the impulse consumption brought by Ms. Wang's dynamic, and some people even show off that they can get the same security as the daughter of the vice president of the Veterans Group as soon as possible. It is obviously impossible to wait for that long, which is equivalent to losing customer resources in vain."

"So we still have to think of ways to keep our trained personnel outputs up to our orders as soon as possible."

Zhang Xiaowen mustered up the courage and said, "Actually, I think our personnel output cannot keep up. The main reason is that the training cycle is too long and the standards are too strict, far exceeding other companies. But in fact, even if we eliminated the personnel who came to the second tier or team security, the quality is also very high. Even our team security is higher than the private bodyguards of many security companies."

"If the customer is really in urgent need, there is no time to wait for the next batch of training personnel to come out. After all, the time period is really too long. Once the customer waits for a long time, it is likely to lose it, or even transfer to another home. In the face of such a situation, can we take a compromise method, which is to eliminate the first batch and give these customers first."

Zhang Xiaowen looked at Lin Hai. Lin Hai was very calm and could not see any change in expression on his face. However, Zhang Xiaowen felt guilty for no reason and his voice lowered: "In fact, we have participated in the training ourselves and are very clear that the personnel quality of the second batch is not low, and it is better than the best in other companies. The main reason is that we have strict standards."

"Or, you can arrange them out temporarily, and wait until our training comes out in the later stage, and then replace them with new personnel."

Zhang Xiaowen said, and he was a little panicked: "I just saw that there might be insufficient staff in the future, which will affect our subsequent development, so I would like to make some suggestions."

Lin Hai knocked on the table: "Li Qiang, you are the director of the business department, and Xiaowen is also your subordinate. Tell me what his method is like."

Li Qiang pondered for a moment, then said seriously: "Xiaowen's starting point is good. As a member of the company, everyone is thinking about solving problems for the company. This is worthy of recognition."

"However, this method is absolutely not feasible. In the same industry, our company can only be said to be a rising star. It started much later than other companies. In all aspects, it is still much worse than other companies. What's more, our price is far higher than other companies. So why do we still choose us in this situation? It's not only because of the leading role of Miss Wang Yu, but also because of our professionalism and strength."

"Especially our security, this is a special industry, which means that customers hand over their lives and safety to us. This industry does not allow any accidents, because accidents are just career mistakes for us, but for customers, they may be the price of life. Therefore, a mistake is enough to ruin all our efforts."

"It is precisely because of this that General Manager Lin and Minister Wang and Minister Xu have managed training so strictly, which has caused our personnel output to be very low. On the surface, it seems to have a great impact on our performance and money-making, but in fact, such strict standards are the reasons why customers choose us. Otherwise, why do they choose us at such a big price instead of other competitors?"

"And why Mr. Lin sets our security price so high, especially the private bodyguard, which is so much higher than other companies, and customers are still willing to spend this money. If you spend this money, you have to buy services at this price. The simplest truth: spend 100 yuan to buy cigarettes, but the boss doesn't have 100 yuan to sell cigarettes, so he has to sell it to you for ten yuan. What will you think? In the short term, it seems that it meets the needs of customers, but it has ruined your reputation."

"We are different from other industries. For example, those who sell clothes have a lower quality, but as long as they can wear them, some people will not care about it. However, if any problem occurs when we do security, it will directly threaten the safety of customers' lives. Who will bet on their own lives? Then we are even more unlikely to joke about customers' lives. Otherwise, the money we earn will be the last amount of money."

Li Qiang said seriously: "So, even if there is no way to provide security in the short term, it is impossible to do such things that only care about the present and ignore the long-term. As for the second batch of personnel first and then replace them, it is even more feasible."

"Because first, we need to customize exclusive security measures for the employer, and secondly, there must be some adjustments between the bodyguards and the employer. After all, many bodyguards follow the employer in close proximity, and it may be difficult for employers to accept frequent replacements."

Li Qiang concluded: "So, we cannot just look at the present moment. We should have a bigger picture and consider the long term. We cannot relax our standards."

Lin Hai clapped and said, "Li Qiang said it very well here. He talked about the long-term and the situation. I hope that when you consider the problem, you can think of these two words, and do not look at the present. Indeed, we will encounter the biggest personnel problem at the moment, but in order to solve the problem, we cannot leave many pitfalls in the future, and even cut off the future path."

Zhang Xiaowen's face was already red, and he was embarrassed to raise his head. Lin Hai said: "Xiaowen, you don't have to be too ashamed or blame yourself, but I also hope that you can work harder in the future. You and Li Qiang are starting at the same starting point. Some people may be slower, but I hope that everyone is always improving."

Zhang Xiaowen was silent and finally nodded vigorously.

"Okay, let's get back to the topic, let's talk about how to solve the problem. Xiaowen's method doesn't work, but it's a pity if you really wait for the loss of customers. So let's talk about whether there is any good solution."

"First of all, what I can do here is to contact and recruit more high-quality personnel as quickly as possible. A new batch of about 40 people have been in place and has started to invest in training, but it seems that it is not enough now, especially after this matter, we need to adjust our reserve plan, so I will further recruit further in the future."

"Wang Yinhu, Xu Mingli, your task is to bring out the second batch of people as soon as possible, but the premise is that the assessment standards cannot be relaxed."

"Also, select enough excellent people from them, stay and serve as instructors after meeting the standards, and start leading the team tasks, because our team will continue to expand in the future, and it is impossible to expect you two to be responsible for all the training. Moreover, if the performance increases and the scale increases in the future, what you should do is to devote yourself to management, so your most important task is to cultivate people who can replace you as soon as possible, and the more, the better."

"However, this can only be effective in the future. I need everyone to find a solution to how to solve our current problems."

Lin Hai said, in fact, he had many ways. But he couldn't say that he would rely on himself, so he would be very tired in the future. Moreover, the company's development is destined to be very slow, so he must lead others to participate in the company's management so that the company can develop as quickly and effectively as well as everyone can grow together.

Li Qiang thought for a while: "The main starting point now is to have more personnel as soon as possible to fundamentally meet the needs of customers and orders, and also to find ways to comfort customers, minimize their dissatisfaction, and let them accept this waiting process."

"So should we first issue a public statement and apologize in a timely manner, because there is no way to provide more security in a timely manner and make customers wait is an inevitable fact. Then we acknowledge this situation, explain the situation to the customer with a sincere attitude, and explain our assessment standards, and, when the standards are not lowered at this time, so we have to extend the waiting situation, is it at least an explanation for the customer, and also reflect our serious and responsible attitude."
Chapter completed!