Zhang Mingqiang and his team's strategy is indeed very successful, because Feiying Security is no longer able to fight back on the Internet. According to Lin Hai's advice, the security company's personnel come out to post a few comments from time to time, but without exception, they are scolded and are completely ruined. If this continues, if no measures are taken, the security company will be finished.

Zheng Mingyu gritted her teeth, her eyes were red, and she looked at the words that popped up from time to time on the Internet, and her tears were about to fall. This feeling of being wronged and misunderstood by everyone was really uncomfortable, not to mention that Zheng Mingyu and others have devoted all their efforts to this company.

When they returned to the company, they found that the situation was much more serious than they thought. The entire business department was called overtime in advance because the company's phone number was almost blown up. Needless to say, a large part of it was called and scolded by those people on the Internet, and the other part was that after the customer knew the situation, he asked for a refund and refund of the security service.

Even the staff from the administrative department were transferred to start doing the after-sales work. Zheng Long was busy constantly emphasizing to them: "If you call someone to find fault and scold someone, just hang up. For customers, please comfort them first, but you cannot agree to their order refund requests anyway."

The security company has finally achieved its current results with Lin Hai's leadership and everyone's efforts. Once the order is refunded and not one or two is large, it means that the company will be completely in desperate situation. Lin Hai will even bear a large amount of debt, and it will be impossible to turn things around in the future.

However, the matter was too big and they could not control it at all. Several girls from the administrative department were scolded and cried. Li Meijuan also had red eyes and felt aggrieved. She said to Zheng Long helplessly: "Manager Zheng, we have all tried our best, but now the customers are in a very strong mood and are unwilling to listen to our explanations. They only have one request, which is a refund. If they do not refund, they will make things worse."

"We are now saying all the good things we can say, but they are useless. The customer doesn't buy it. Anyone who calls will make a call and ask for money and orders."

It is indeed because their customers are all high-end, and these people are rich and powerful, and they may not care about this fee. However, it is absolutely impossible to say that their rights and interests have been violated, and it is even more impossible to leave such a big hidden danger around them. Therefore, it is normal to refund such a large-scale order.

Moreover, according to the strength of their customers, if they want to make things bigger, it will be out of control, and in the end it will be a mess that no one can handle.

Zheng Long also frowned and was helpless. When things happened so much, he had no way to further control it.

It just so happened that Lin Hai and Zheng Mingyu came back at this time and saw that everyone was in such a situation. Everyone was in a mess and didn't know what to do.

After hearing Zheng Long's words, Lin Hai waved his hand directly: "It's okay, if a customer calls and asks to withdraw, he promises to withdraw, but tells them that the financial department will go through the approval process, which will take about three days."

As soon as he said this, Li Meijuan, Zheng Mingyu and the others were shocked, and the people in the business department were even more shocked. Zhang Xiaowen stood up and asked in a panic: "Mr. Lin, do you really want to withdraw? If you withdraw, then all our previous efforts will be in vain?"

Li Meijuan also said worriedly: "Yes, especially if you retreat, you may be used to spread rumors, saying that it is a manifestation of our guilt and injustice. Anyway, all the fingers on the Internet are now directed at us, and no matter what we say or do, they think they are wrong."

Lin Hai waved his hand and said, "Don't worry, think about why the customer wants to refund the money and orders. It's just because the situation online now seems to be a problem with our company's security. Then when we find out the situation and get evidence to prove that we have no problem, will all the rumors be broken?"

"When we will carry out another wave of turnaround promotion, will the customer still have to withdraw?"

I don’t know who said in a low voice: “Is three days enough? If it cannot be solved within three days, will the problem be even more serious then?”

Even Zheng Mingyu was a little nervous. Although she followed Ling to meet Yuan Xingli and learned about the general situation, she had no idea whether King Kong could find clues within three days.

Zheng Long smiled and stood up and said, "I believe Mr. Lin. After he said it for three days, it will definitely be able to solve it in less than three days."

"What's more, even if we reach this point, is it really that scary? Think about the fact that we had been half-dead for so many years before, and now we are just putting ourselves in a desperate situation. If we take a step back, even if we can't solve it, at least we have worked hard for this opportunity, which is a pity."

After Zheng Long said that, everyone was quiet for a while, then Zheng Mingyu took the lead in applause, and the others also clapped silently, expressing their determination with actions. Because Zheng Long's words came to their hearts, with Lin Hai here, they believed that everything had hope, not to mention that no matter what the result was, they had worked hard.

Lin Hai smiled and said, "It's good that everyone can trust me. I can't do much, but I will never let you down."

Then the business departments returned to the intensive work. Zheng Long re-arranged and asked everyone to divide them into two groups, one group was responsible for answering these calls, and the other group with a smaller number of people took the initiative to contact customers who had not yet called and explained the situation to them, indicating that everything was just a misunderstanding and was still under investigation. Feiying Security Company did not and could not do anything to hurt the customer. If the customer still insisted on refunding the money, it would be the same for three working days.

Regardless of whether the customer believes what they said at this time, at the very least, we must first show our attitude and let the customer see that they will never evade responsibility.

Sure enough, after contacting this actively, some customers said that they would not withdraw for the time being and wait for it first, but they hoped that the security company would complete the matter and return to normal as soon as possible, otherwise they would be worried.

Lin Hai returned to his office and sat down. He closed his eyes and was about to relax a little while his phone rang again. He could only smile bitterly and take out his phone.

At this time, basically everyone who should know the news has known it. The company's phone number has exploded, so it is impossible for him to be calm.

The phone call was called by Wang Yu, but he didn't have to think about it. It must be that Wang Yu also saw the overwhelming news on the Internet, so he was anxious to call. When he answered the phone, he heard Wang Yu's panicked voice.

"Lin Hai, what's going on? I saw that your company leaked customer information on the Internet, and said that it was your intention. What's going on?"

Lin Hai said lightly: "It's nothing, I guess you must believe me. Those are rumors and will naturally clarify."

"Are the competitors doing something behind the scenes?" Wang Yu asked.

Lin Hai simply said: "It should be so, we are still investigating."

"Anyway, all this is just a rumor, don't take it seriously."

Wang Yu was completely anxious: "Yes, I believe you, I believe this kind of adaptation will not really happen, but what about other people, will others believe you?"

"Yes, these are all rumors, but rumors are also the most terrifying thing. This is the so-called three people become tigers. If you say too much, you will naturally believe in them. By then, the rumors will become true."
Chapter completed!