After the pain, people from the eight major shopping malls suddenly thought of a problem.

Now the two companies are competing for strong customers to do promotional discounts and everyone is losing money.

But Huaqing Electric Appliances and Huaqing Electric Appliances are also losing money, but with this final payment.

Is he losing money? Maybe the final payment from these home appliance plants will be subsidized for the promotional home appliances.

If you calculate this, the final payment alone will be enough to last for a long time.

However, everyone had a tacit understanding and did not mention this matter. Wouldn’t it be better to develop others’ ambitions and destroy one’s own might?

And now the morale is not high, so if you hit it again, you won’t have to play.

So everyone pretended not to think of this and refused to mention it.

"Their inventory is probably almost out of reach." Someone said.

"Well, it's almost done." Everyone could only ask this to comfort themselves.

"Warranty, as long as the goods sold in our eight major shopping malls are free to be repaired in any shopping mall..."

The prototype of the early "three guarantees" service was proposed like this.

It's just that this is a warranty.

"good."

“I have no problem here.”

"no problem."

All eight shopping malls have made their statements, there is no problem.

The next day, the eight shopping malls issued warranty services.

This attracted a lot of customers at once, and the warranty was guaranteed.

If the appliance is broken, you can repair it for free.

"Free repair, how long does it take for you to repair for free?" Someone asked when he was buying home appliances in eight shopping malls.

"How long will it take to repair?" The staff looked at the dark customer and was speechless for a moment, not knowing what to say.

Maintenance, this thing cannot be said nonsense. One year of repair, three years of repair, but it is more than ten years of service. Originally, home appliances have a lifespan, and then the lifespan is here.

How to repair it? If it is not done well, or the cost of repair is too high.

"Then I'll ask." The salesperson hurried to ask for instructions.

I was notified this morning that every mall can repair it for free.

But how long is the free maintenance time? This matter has not been explained clearly.

The customer didn't leave, just stayed at the door, waiting for the result.

The news soon spread to the top, and lifelong free repairs were impossible.

So after researching, then it will take five years.

It’s not bad for free maintenance for five years. After all, this is a big product. Even if it’s not cheap, everyone is willing to buy it.

After all, it's five years of repair.

At Huaqing Electrical Headquarters, senior executives such as Jiang Xiaobai and Wang Chao received news early in the morning and were holding a meeting to study countermeasures.

"There was a message coming from there, saying that he was asking how long the warranty would take." Wang Chao answered the phone and reported to Jiang Xiaobai.

"What?" Jiang Xiaobai was stunned, with a happy look on his face. There was still a turning point in this matter.

"Okay, then we won't be in a hurry and wait for news from them." Jiang Xiaobai said.

"Mr. Jiang, these eight shopping malls are also quite interesting. Do you think they can repair them for free?

If it is almost scrapped by then, how can I repair it?"

"That's right, the eight shopping malls can really make things happen, and they can repair them for free, and they can really speak loudly. The slogans are very loud..."

The senior executives of Huaqing Electrical Appliances spoke one after another, and Jiang Xiaobai glanced at everyone without saying a word.

It seems that it is time to launch a three-guarantee service, launching a three-guarantee service to compete for customers.

Jiang Xiaobai didn't say anything. Although everyone had a low vision, they still had a wink. Seeing that Jiang Xiaobai didn't say anything, the conference room soon became quiet.

Huaqing Electric Appliances specially arranged people to watch each other's movements in eight shopping malls.

Of course, there are also people in the eight major shopping malls watching Huaqing Electric Appliances, and the competition between the two sides is so fierce now.

It would be interesting if the other party was not aware of what happened to him.

The news came back soon, for five years.

Actually, how to say it, the three guarantees regulations were issued in 1985.

It's just that it's still very vague and no one will execute it at all.

Of course, in the past few years, all of them were state-owned enterprises. Not to mention various large electrical appliances, even a small electric fan could last for a long time.

The quality was great back then, and there was no problem at all.

So no one cares about the three guarantees or three guarantees.

However, with the development of the times and the economic liberalization, after various private home appliance plants emerge, the quality will be difficult to control.

So by 1995, the country clearly proposed three guarantee services, but after the specific implementation, it was actually after 2000.

"Five years..." Jiang Xiaobai muttered, actually this time is quite appropriate.

"In this way, let's get out here and implement three guaranteed services, including return, replacement, and repair." Jiang Xiaobai said.

"Without a week, no reason to return the goods, and if there is quality problems within one month, you can exchange them for free, if there is quality problems within five years, you will be responsible for the repair for life."

The conference room suddenly became quiet, and it was already surprising that the eight major shopping malls proposed free repairs.

But Jiang Xiaobai actually offered three guarantees.

"Tell everyone, let everyone tell the customer that within three years, our Huaqing Electrical Appliances will build more than eight maintenance service points in Jinling City.

As long as it is sold by our Huaqing Electric Appliance Mall, any store can do it.

Within three years, we will build more than 15 repair service stores in Suzhou Province, and repairs can be carried out in any store in the province..."

As the home appliance industry continues to expose quality issues, customers will become more and more concerned about after-sales service issues.

Therefore, repair and service stores will be another important magic weapon for Huaqing Electrical Appliances to compete in the future.

"Mr. Jiang, if we do this, is it for competition or..." Wang Chao raised his mind and asked.

"You said yourself, Chaozi, look at the long-term, don't be limited to the Suzhou province, our market will be the whole country in the future..."

Jiang Xiaobai taught with great thought.

"Okay, I understand, let's do it now." Wang Chao nodded, then looked at everyone: "Go now, follow Mr. Jiang's instructions, immediately specify the relevant bills, and then announce this news to all customers.

Contact the advertising company immediately, make banners, and hang them for me at the headquarters and the doors of various stores.

All stores are notified that all stores under our Huaqing Electric Appliances will follow this policy, and customers who sold them two days ago will also follow this policy...

Contact the newspaper to quickly publicize the three-guarantee policy of our Huaqing Electric Appliances…”
Chapter completed!