Chapter 203: A package of banking services solutions
First of all, from the outside, they were all bright glass doors and windows. There was a rotating glass door in the middle, and there were two automatic glass doors next to them controlled by infrared induction probes. The original aluminum alloy frame doors had been replaced with high-end bulletproof glass.
At first, when Fan Wubing wanted to get this set of equipment, he considered using glass doors and windows, so that the inside and outside are transparent, the field of view is wide, and the situation inside can be seen from the outside, which is very beneficial for improving work efficiency. So he contacted Panshi Glass Factory and found that their current commercial glass series is progressing well, creating bulletproof glass that can meet daily needs, as well as various windshields used in vehicles.
This news made Fan Wubing happy again. He just asked casually, but he didn't expect that his factory already had such a critical glass product.
Outside the glass door, there are large pieces of stainless steel alloy coiling switches. Unlike ordinary coiling switch doors and windows, this stainless steel alloy coiling switch looks beautiful, has a bright color, and is very strong, not easy to be destroyed. It is both beautiful and practical. The most important point is that it is also produced by Fan Wubing's enterprises.
After being acquired by Fan Wubing, the Shuixi County Steel Plant belonging to Panshi not only replaced its equipment, but also introduced some of the latest metal smelting processes. Many of the products produced are close to the standards of international peers. The experts who rely on Fan Wubing to get back from Ukraine have even launched several high-strength alloys, which are widely used.
And the most important point is that the equipment that was brought back had already begun to play their role. Using it as a means, Panshi Heavy Industry has now produced many new production lines with independent intellectual property rights for enterprises within its group. After it was put into use, the effect was very good.
The automatic door sensed someone approached and immediately opened the door. After the group walked in, the door slowly closed.
Boss Zhu asked casually, "How is the safety performance of this door? There have been a control system failure before and people are clamped. Isn't your door not the case?"
At this time, a supervisor of Fan Ting's company's specific bank renovation project had already come out and was visiting Fan Wubing and the others. He immediately replied, "This is absolutely not the case. Our door has been equipped with an intelligent recognition system, and the transmission device has also been improved. One-way transmission has been changed to two-way control. Once a barrier appears, it will automatically adjust the state according to the pressure and will never clamp the person."
"Isn't it safe for banks to use such large glass doors?" Someone saw the large glass door and asked questions.
The supervisor under Fan Ting was also a capable man. He dragged a chair from the side, swung it up and smashed it at the big glass.
Everyone covered their hearts with fear and heard a loud bang. As a result, they found that the glass was intact and the chairs were disintegrated. The supervisor said quietly, "Glass is a product of our Fan company. The quality is OK. The chairs were temporarily bought from the street. It seems that they need to be purchased separately."
Fan Wubing looked at the supervisor and smiled, expressing his satisfaction, and asked Boss Zhu to walk in with the others. After they got inside, they saw a touch screen-controlled banking appointment system terminal. Two female staff members were standing next to them, guiding customers to use the equipment.
In fact, it is also very simple. There are two options on the display screen, one is the cash business button and the other is the non-cash business button. Just click it and a prompt with the customer number and how many customers are queuing in front of you will be printed below, as well as some key points to pay attention to.
Boss Zhu looked at the customers who were sitting on chairs in the lobby and waiting quietly. Then he looked at the customers who were handling the business in an orderly manner at the counter. He thought the design was really good, so he turned around and said to others, "Who did you bring the money? How about we also handle a cash business?"
Immediately someone took out a hundred yuan bill and received the business certificate, which showed that there were fifteen customers waiting before.
So everyone found the chairs over there and sat down, then looked at the internal environment and found that there were two ATMs on one side. Some people wanted to withdraw money and could go to self-service business, so there was no need to queue up here.
There are five windows for handling cash business, so it won’t take long for fifteen people to line up.
Everyone noticed that there is an LED display screen above each window. The computer-controlled floating word on it shows the customer number currently handling business, so you can clearly judge how long it will take for your turn.
Whenever a customer completes the business in a window, a prompt to ask the next customer to handle the business will appear, and three prompts will be made on the broadcast. If the three prompts fail and no customer appears, the next customer will automatically enter.
Boss Zhu saved 100 yuan and was immediately recognized at the window, and many people surrounded him.
He has a good image among the people, and everyone enthusiastically gathered around him and wanted him to say something.
Boss Zhu himself didn't want to say anything, but instead invited everyone to share their opinions on the improvement of this banking service.
A man in his forties said first, "In the past, there were four major crimes in the bank. The first was to queue up, the second was to go to the queue, the third was to be unable to use ATMs, and the fourth was to be cold-faced by salesmen. Old customers like me who have to go to the bank hundreds of times a year can't stand it, let alone ordinary customers who come occasionally, everyone has a lot of complaints about the bank. Now, this transformation has been much better."
The effect is indeed much better. With the computer queue system, the long queues and queue jumping are eliminated, and there will be no more cases of relatives and friends of bank employees and some related people jumping in line. Because of the customer evaluation system, the scoring system outside the service desk is the scoring system, bank employees dare not show any bad looks for customers. This thing is much more effective than putting polite words on the wall.
Everyone talked all the time, basically complaining about how bad the banking service was in the past. Now that this has changed, many people from afar have come to save money and withdraw money.
"Everyone has seen it, have you heard it?" Boss Zhu said to everyone, "What do you think of the series of things you saw today?"
"It's easy to use, convenient, and orderly." A leader concluded.
Another leader also sighed, "I used to be afraid of going to the bank. When I entered, I was most afraid of a long team. If someone added a stuffing or something, I would be upset. Now I just need to do it like this. I don't have to wait standing or worry about others jumping in the lineup. OK!"
Someone asked about the cost of construction. Fan Wubing was really not clear about this question. However, the supervisor of the PCfans next to him was prepared and immediately gave a relatively reasonable price. If you only use this set of equipment and software, each bank customer will need to pay 300,000 yuan. If it is a combination of decoration, you will need to go with the market.
This group of leaders are all the leaders of various banks, and they can keep their words in mind. Therefore, seeing that the system recommended by Boss Zhu is indeed effective and convenient, which is of great benefit to improving the overall image of the banking industry, everyone has reached verbal agreements with Fan Wubing, and all the outlets of various places have adopted this system. Fan Wubing's rough estimate was shocked, and he had to produce about 10,000 sets of equipment.
An idea that comes to mind by chance can actually produce an output value of 20 to 30 billion yuan, which is indeed amazing.
Of course, the most critical issue here is not how high the technical content is, but because it is a key measure to comprehensively improve the quality of banking services, which can greatly reverse the international image of the banking window unit. This is what everyone values ​​the most.
Otherwise, the entire banking industry will basically not achieve any goal if it invests 200 billion to carry out image projects. At most, it will be a little more decoration, which will not be of any benefit to improving service quality.
"Actually, please note that there are cameras around our heads, which can be monitored at full angles." Fan Wubing told everyone, "This is a dynamic image capture system that we have developed by ourselves. Once there is excessive action in the hall, the camera can capture the key images by itself and record them with the clearest images as an important basis for future review."
The so-called extreme action naturally refers to some activities such as robbing banks. Although many banks also have this kind of thing, the recognition rate and resolution are relatively low, and only a rough image can be seen, such as clothing and figure. Even if the face is captured, it will be blurred. The police officers in charge of the case can only make some rough judgments based on these materials, and cannot be used directly as evidence to arrest people.
If the system mentioned by Fan Wubing can really capture dynamic picture keyframes by itself, then the practical significance will be very obvious. Therefore, the people in charge of each bank have increased their attention and hope that Fan Wubing can demonstrate it.
"Test it?" Fan Wubing was stunned for a moment, pointed to his nose and asked, "Didn't you let me pretend to be a robber?"
When everyone saw Boss Zhu, they were in a good mood and immediately started to cheer together, "Mr. Fan, just let it be hard to play once, otherwise we won't place an order!"
Chapter completed!