Chapter 725 Let the platform get out
Under Su Han's leadership, the server relocation of the Enterprise Intercom platform was very efficient. All relocations were completed in just 11 hours, creating a myth in Zhongguancun.
But this myth is not so popular. On the second day after the relocation of the corporate intercom platform server, a merchant in the business openly brought the reporter to the company to ask for an explanation.
"Don't take on this porcelain job without a diamond. Why did you suddenly announce the relocation of the server yesterday without prior notice? Do you know how much loss I suffered because of the shutdown of your platform yesterday? I have a piece of goods that cannot be placed normally, I cannot explain to my customers, and I have lost a large order. Do you want to give me an explanation?"
A thin and tall man with a sharp face and a monkey-faced face was shouting in the office, very arrogant and stunning, as if you wouldn't leave if you didn't give me an explanation.
Next to him, several media reporters were carrying cameras to shoot, and all the employees of the company were watching, and the scene was difficult to do.
Su Han had thought that he would not talk about this matter in public, and even Su Han asked him to go to the conference room to discuss it as soon as possible. However, this person was obviously here to cause trouble. He would not listen to any of Su Han's suggestions and roar directly in the lobby at the door.
Su Han looked at the media reporter who also refused to listen to the dissuasion and insisted on filming, and explained patiently: "First of all, we expressed our regret for the losses of your company, but there was indeed an emergency yesterday, which exceeded our expectations. However, we also completed the server relocation work in the shortest time. The enterprise intercom platform resumed operation last night, which is unique across the country!"
Su Han's explanation was very serious, but the other party didn't listen at all. He shook his hand and said, "You have any problem, right? Then if you relocate the server every few days, should we do our business? Mr. Su, right? Do you remember how you guaranteed it on the day the Enterprise Intercom Platform was established? He said that you can place an order at any time at 24 hours a day, why did you forget it in just a few days? Then I don't want to do anything, just compensate me for the losses of my project."
He said carelessly, and extended his hand to Su Han.
However, Su Han frowned. Su Han thought about it carefully and shook his head and said, "I am very sorry for your project, but the responsibility should not be entirely blamed on us. If you need it, we can help you coordinate the delivery urgently, but will not give any compensation."
Su Han's answer surprised everyone, especially these reporters, who took photos at Su Han one by one, as if they had discovered some shocking news at once.
In fact, it is not a big deal to pay a project for the reputation of the enterprise intercom platform. No matter what kind of project it is, Su Han can afford it and is willing to use this compensation to restore the reputation of the platform.
But... this is based on the fact that such an approach is really effective.
Obviously, anyone with eyes can see that the person in front of him is not just about to say the truth. If he rashly agrees to give him compensation, then there are so many merchants on the platform. What if they all come to say the truth? Should they all compensate each one? If they don’t pay, wouldn’t this differentiated treatment become a bigger problem?
This is not an exaggeration. Judging from the attitude and tone of the guy in front of him, it is obvious. As long as you dare to let go, more businesses will be encouraged to touch this porcelain.
Therefore, this hole cannot be opened no matter what!
There was no problem with Su Han's judgment and choice, but then, that night, news about the enterprise interoperability platform appeared in TV news and newspapers.
"The chaos is everywhere, who will compensate merchant losses caused by the enterprise interoperability platform?"
"You need to be cautious when opening a store online. If there is a problem with the platform, how should merchants protect their rights?"
"The qualifications of online platforms are firm and urgently need to be released!"
In addition to headlines like the newspaper economy sector, in the evening news interviews, several TV stations directly brought the matter to the TV screen and criticized it.
In recent years, the Internet has developed rapidly in China, so some people thought that they could use the Internet to carry out commercial activities, so some online platforms came into being. However, these online platforms also exposed many problems while facilitating and enriching people's business activities.
The most important thing to bear is safety! We know that for people with computer knowledge, they only need a computer and a network cable to build an online platform and conduct e-commerce.
So how can such a website that is unqualified, without a business license, or even without business experience ensure the normal development of e-commerce?
Not long ago, a commercial platform exposed such a thing. Because the commercial platform was unable to log in for some reasons, it caused losses to the platform merchants. However, the person in charge of the platform refused to perform compensation, and even made a striking statement that the responsibility was not attributed to them. So in the era of e-commerce, who can define the qualifications of the platform and who will pay for the losses of the platform merchants...
Then, a scene appeared on the TV in the office of the Enterprise Intercom Platform, and the scene where Su Han refused to compensate.
These news made Zhou Ming, Suhan and Lin Muqing very angry because these news were obviously deliberately setting the pace. They completely ignored the fact that the server was relocated and only emphasized the losses of the merchants, but did not say what the merchants had caused in detail. Then they criticized the platform, as if the platform was the original sin.
"I have contacted Yanjing Station and several important media to help send news about the relocation server. It should be able to effectively hedge these negative news, and Du Peng has also found a relationship to coordinate. I have also found a lawyer and will sue these TV stations and newspapers that follow the trend and spread rumors one by one. Zhou Ming, don't worry, I can still handle these things."
Zhou Ming called Su Han in the evening. It was originally Zhou Ming who wanted to comfort Su Han, but Su Han was not only fine, but he also took the initiative to comfort Zhou Ming on the phone, asking Zhou Ming not to worry.
Since Su Han said so, Zhou Ming couldn't say anything more. Zhou Ming still knew Su Han's personality very well. Although she looked soft and weak on the surface, she was actually very strong inside and would not change it easily once she made a decision.
On the Nanjiang side, Lin Muqing also told Zhou Ming not to worry too much, saying that Su Han must have a solution.
Of course, Zhou Ming also understood that if he couldn't think of a better way, it would be of no use to be anxious, but now facing such a situation, how could it be so easy to solve? And the matter is not that simple. Zhou Ming knew Tian Feng, and knew that once he started to act, it would probably not be so simple.
As expected, on the second day, more news and comments criticizing the corporate communication platform were overwhelming.
Compared with yesterday's news, today's news is even more vigorous. They not only reported yesterday's events, but even fabricated a lot of false news to discredit the enterprise intercommunication platform, but also directly said "let the enterprise intercommunication platform get out of it."
Although several media newspapers selected by Su Han also tried their best to recover, and CCTV also published some relatively objective and neutral reports, the reputation of corporate interoperability platforms still declined irresistibly with the pace brought about by so many media.
In a hutong in Yanjing, a young man rode his bicycle home from get off work and met his father. The old father asked him if he had read the newspaper: "It's the online platform e-commerce you mentioned before. I was on TV yesterday and today, so I didn't compensate the merchant for the losses. I said that it was not their responsibility, and the merchant would bear it themselves. Listen to how irresponsible it would be!"
"I have told you that this kind of online business is unreliable. How can it be impossible to buy and sell things without any aspect. You can buy things and sell things by just computer operation? Who do I sell things to? Who will I ask for my money? What if something goes wrong with what I buy? So look at the problem now. Such things will be released sooner or later. This is a trick to deceive people!"
Such dialogues are being staged in Yanjing and even across the country. Everyone follows various media to criticize the enterprise interoperability platform wildly. Tags such as "scammers" and "scam" have been posted on the enterprise interoperability platform.
The effect of this general trend is very obvious. On the second day of the news, ten merchants directly withdrew from the platform. Although the remaining merchants did not withdraw directly, they did not dare to place orders at will, for fear that the platform they placed on the order here would be closed and their money would be wasted.
It can be said that on the entire enterprise interoperability platform, except for some large shopping malls and supermarkets, merchants who need to purchase Babaoxiao’s Babao porridge and yogurt, they only place orders on the platform after receiving the guaranteed and effective reply from Doubxiao Group. However, the order volume is very small. These merchants, even if they received a positive reply from Su Han and Li Qingyuan, they are also more willing to go to the dealer to get the goods.
But in general, Tian Feng was not yet proud. He still controlled the scale of the matter on the enterprise interoperability platform, and did not involve Su Han and Doll Xiao.
After all, Tian Feng and Zhou Ming had cooperated, and he was afraid of forcing Zhou Ming to become too impatient. The most important thing he has now is to gain the dominance of e-commerce, form an alliance with other forces through this project, and finally promote himself to become the chairman of ICBC or directly transfer to the central bank.
However, Tian Feng's actions also attracted some ridicule: "I said Tian Feng, are you afraid of Zhou Ming? Why are you so cautious in doing things? Isn't this like your style?"
Whenever he encounters such mockery, Tian Feng will always say generously: "I just don't want to do those extra things. And you know that I have worked with Zhou Ming in Nanjiang. I am a very nostalgic person. I still have some feelings for my former colleagues."
Tian Feng finally said: "Of course, I'll have to get out if I ask him to get out. You just wait for a good show!"
Chapter completed!