Two, the high-profile rise 128 has one more
He didn't say anything like everyone else, and called the group club directly.
I thought to myself: What I pay for is VIP money, so I have to keep this VIP tour guide for me. Unscrupulous travel agency, want to change the good tour guide for me? Don’t even think about it!
Ma Tianchang thought that what he said was already very tactful, but he didn't expect that the tourists would still react so much.
He also knew that everyone liked him and was a kind of affirmation of him.
But he knew very well how much he had. If he didn't change people tomorrow, he would definitely reveal his true colors.
At that time, everyone will definitely complain that he will not explain, and maybe he will be driven out of the group.
Thinking of this, he decided to tell the truth. This big-tailed wolf must be unable to pretend!
"Everyone, can you just listen to what I say?"
After everyone's emotions calmed down a little, he continued: "First of all, thank you for your kindness to me.
But to be honest, I am still an intern tour guide now. Did you not talk about the customs and customs without seeing me? Why? Because I can’t talk about it.
I have only memorized some simple tour guides from scenic spots. I can't take such an important team and such a classic tourist route."
For a moment, everyone was stunned collectively because they didn't expect Ma Tianchang to say this, and they wanted to digest what they heard in their ears.
Soon, Aunt Zhao was the first to speak: "No matter what you said, I don't care whether you were really or modest. Anyway, I don't agree to change the tour guide.
Even if you can't speak well, as long as you take us with your heart, we will think you are an excellent tour guide. What do you think?"
After saying this, her three companions agreed loudly, "Yes, agree, I said that too!"
Then the other tourists quickly reacted and voted in favor.
"But I really can't do it," Ma Tianchang was so anxious that he almost cried. He said so, why didn't they let me go?
"In addition, the travel agency has found a tour guide to take over me. I just want to stay, I have other tasks.
Really, really, I swear I didn’t lie, I’m really just an internship tour guide, everyone should believe me!”
"We didn't say you were lying. Didn't your club find a tour guide to replace you?
It doesn’t matter, we will report this situation to the travel agency and ask them to notify the tour guide that he will not come!" Sister Zhao continued to speak on behalf of the team.
Xiao Xuanxuan's father could not stop begging her daughter and began to call the group club.
In other words, before Sister Zhao could report the situation to the travel agency, Dr. Lin and Xuanxuan’s father had already called the tour agency!
At the same time when the group was discussing whether to change the tour guide, Mr. Zhang answered a call that made him inexplicably.
The last moment he called Ma Tianchang just now, the call he wanted to answer was called by Manager Yang, who was in the group club.
He said that among the fifteen individual tourists today, one of the guests alone couldn't come at the moment if they had something to do.
Let him see if he can subtract one of the hotel rooms. The fees that the tourists have incurred can be refunded. If they have not incurred, they should be refunded to the guests as much as possible.
Mr. Zhang agreed to hang up the phone and was about to call the hotel as Manager Yang said, but he suddenly realized that something seemed to be there.
What's wrong.
By the way, when I called Ma Tianchang just now, didn’t he say that one of 15 people is a lot? Now there is obviously one missing. What’s the situation?
He decided to ask Ma Tianchang first before talking about it.
Just as he was about to dial Ma Tianchang's phone number, his cell phone rang again.
Only after I connected it, I realized that it was the tour guide who Su Siji finally found tomorrow who took over Ma Tianchang.
The tour guide said that Su Siji didn't explain clearly to himself at that time. Is the team I will take tomorrow a shopping group or a pure play group? Can I recommend it for self-payment, add attractions, and how much does the guide server cost?
Mr. Zhang was a little puzzled. When Su Siji told him that he had found a good tour guide, he said that the situation had been explained to the tour guide. Why can't he explain it clearly?
OK, then let me tell him again.
Mr. Zhang explained helplessly: "The whole trip is purely played without any self-payment, and you cannot add attractions. Although the guests are individual customers, this is a VIP itinerary, so the guide server will also give it a higher price, which is 400 yuan a day, which is twice as high as usual."
But after hearing these conditions, the tour guide immediately stopped doing it: "This April weekend, it's still a simple tour group. You only pay 400 yuan a day. This is too little, right? Even a new tour guide can't do it. I'm a tour guide for more than ten years, so I can't pick it up!"
What's the situation? Mr. Zhang was a little anxious and called Su Siji loudly to his room and asked him to talk to the tour guide. How could he say this? Now he said that he couldn't answer it?
After bargaining and shirking each other, Su Siji, who hung up the phone, told General Zhang with a dark face: "This tour guide probably has found a better job. He asked me to tell you that if he wants to pick up this group, it will be at least 800 yuan a day, otherwise he will not pick it up.
He asked you to think about it first, and call him back within ten minutes. If you don’t call, it will prove that he is not needed, and he will pick up another group.”
After hearing this, Mr. Zhang, who was rarely angry, immediately slapped the table: "What kind of shit tour guide did you find for me? Do you have any credibility? He can do such a dirty thing when he is waiting for a price?"
Su Siji murmured, "I'm not familiar with it. Isn't this a sudden illness and seeking medical treatment? It was also introduced by other tour guides, and I have never dealt with him."
"It's eight hundred a day? Why doesn't he go and grab it? You tell him that it's up to six hundred, do you want to accept it?"
Su Siji asked, "What if he really doesn't accept it? I can't find a tour guide."
"I can't find you!" Mr. Zhang was really angry. He rarely said such words.
Su Siji was just a local call. He had led a tour group without a tour guide certificate. He knew that Mr. Zhang was obviously angry.
But he really doesn't know what if the tour guide doesn't pick him up.
At this time, Mr. Zhang's phone rang again, and it was called by Manager Yang of Ma Tianchang's team.
Mr. Zhang drove Su Siji away and signaled him to call the tour guide like this. Then he adjusted his mood a little and answered the phone.
"Mr. Zhang, what's going on with my team? Are you going to change the tour guide?"
Mr. Zhang said strangely: "Where did you get the news? I haven't confirmed it yet, how did you know?"
"You can't do anything randomly, Mr. Zhang. We have been working together for several years. You also know that I belong to the online VIP team and have scores on the platform.
If you do this, the customer wants to vote
I’m asking, my credibility will be deducted!”
It's broken! Hearing what he said, Mr. Zhang realized that Ma Tianchang's group must have caused problems.
When he just called Ma Tianchang, he didn't say that he probably reported good news but bad news, and he still had the mentality of luck.
This approach is also common in the tour guide industry. As long as the guests do not complain in the end, some small conflicts between tourists and tour guides will be left alone in the end.
Mr. Zhang immediately explained: "Don't worry, I will definitely solve the problem. The tour guide I changed into will definitely settle all the dissatisfaction of the guests!"
After saying that, he gestured to Su Siji, who was about to call the tour guide, and signaled him not to worry first. Because Mr. Zhang realized that in order to maintain the customer, he might have to pay the 800-day guide.
"Why do you have to change the tour guide? Anyway, it's all tomorrow one day, if you don't change it, you'll solve it all? Lao Zhang, how popular is your tour guide? Can't you have to transfer it to other teams for him?"
Manager Yang was obviously suppressing his impulse to explode, but his voice became much louder without realizing it.
What? Mr. Zhang didn’t understand what Manager Yang meant for a while. What does it mean to be so popular? Who is he talking about? Is Ma Tianchang?
When the other party heard that Mr. Zhang didn't say anything, he thought he was in a dilemma, so he quickly lowered his voice and said earnestly: "I know that you don't have a tour guide on April weekends, especially a good tour guide. The one you sent for me must be the gold medal tour guide of your club.
In this way, I won’t make you embarrassed. Let’s mention the guide server we gave him. You see, today’s one will be 400 days. After all, there is no itinerary. How about I give him 800 a day tomorrow?”
After waiting, Manager Yang still didn't hear Mr. Zhang's reply, so he had to continue: "I don't know what happened to you, but I'll ask you to consider it for me too.
In just a moment, three families called me and asked me to leave the tour guide for them, otherwise they would complain online and give negative reviews.
One of them said that he represented the call from all the tourists on the car. All the tourists, Mr. Zhang, I really can't afford it!"
Mr. Zhang, who had been in a state of being in a state of mind, had just returned to his temptation. He asked tentatively: "Mr. Yang, aren't you kidding me or talking slander?"
"What are you kidding and saying something slander? Are you saying that the server is 800 yuan a day? Don't worry, I'll pay this money.
Don’t talk nonsense. The tour guide is Ma Tianchang, right? Why don’t I call him and ask him for a while?"
"Look at what Mr. Yang said, how can I feel embarrassed? Since you have said this, I will make the decision now and leave him to you!" Mr. Zhang made a decisive decision.
"Happy, is this just like you, Mr. Zhang?" Before hanging up the phone, Manager Yang did not forget to compliment him again.
...
Ma Tianchang regrets this. If he had known this, he wouldn't have told them about changing tour guides in advance. How can this situation be done?
When he was about to cry, Mr. Zhang's phone call came again.
This is really a fire-fighting phone call. Ma Tianchang immediately answered and started speaking first: "Mr. Zhang, Mr. Zhang, I may have messed up the matter. I just told them that I would change the tour guide tomorrow, but they wouldn't let me get off the tour."
Chapter completed!