Chapter 183 183:【Gold Medal Sales】Starting King Bomb
Chapter 183 183: [Gold Medal Sales] King Explosion at the Start
Author: Ao Qingming
Li Yun looked at the backend of a store on her computer.
After the boss said what she just said, a user after-sales reminder popped up on her side.
According to Li Daopeng, if you want to be a gold medal salesperson and earn over 10,000 yuan a month within half a year, the first thing you must maintain is 100% after-sales service.
This 100% means that messages must be responded to within three minutes, every customer problem will be satisfactorily resolved and a positive review will be given, and no customer will refund or return the product after the sale.
Li Yun took a deep breath and started working.
But just as she was about to type, she suddenly noticed a tattoo on her right wrist.
It was on the inside of her wrist, and she didn't even notice it at first.
My wrist was still a little stiff just now, so I subconsciously shook it before I saw it.
It was a small pale yellow flower, very lifelike, with a cup-shaped and five-lobed calyx, a pot-shaped corolla, and fine stamens in the middle. In short, this small tattoo was incredibly lifelike.
Li Yun stretched out her hand and lightly touched the tattoo, with thoughts in her eyes.
Why doesn’t she remember when she got this tattoo?
But now is not the time to think about that.
The customer is asking a question.
Buyer: Why is your printer not responding?
After-sales 07: Hello dear! My dear, after-sales technology 07 is here to serve you. In order to better respond to your questions, please allow me to take 2 to 5 minutes to review your feedback.
After-sales 07: Did you install it according to the installation video?
Buyer: No, do you need to watch the video for such a simple thing?
Li Yun: "..."
hiss!
After-sales service 07: Can you please watch the installation video first? [Link]
After-sales service 07: If after watching the installation video, there is still no response when comparing the installation with the video, please take a photo or send me a video, and we will help you figure out what went wrong.
Buyer: I don’t want to watch the installation video.
Buyer:[Picture][Picture]
Buyer: [Video]
Buyer: Look, is your printer broken? Give me a refund!
Li Yun looked at the picture and video and felt the urge to ask him to refund the money.
But no, if the other party refunds the money, she will not be able to get 100% after-sales service, and she will not be able to get a promotion and a salary increase in six months.
If she has an income of 10,000 yuan a month, not only can she take good care of her mother, but she can also slowly pay back the money she owes.
She rides her electric bike to work every day, so she doesn't have to pay for a taxi. She goes to the market to buy food and cook meals by herself, which only costs a few hundred yuan a month.
You can always pay off your debts by being frugal and frugal.
So she needs this 100% after-sales service.
After-sales 07: That’s it, dear, free returns and exchanges for quality problems within 15 days. If there are no quality problems, returns and exchanges cannot be made~
After-sales 07: So I hope you can reinstall it according to the video and take a video for us. If it is determined that it is a quality problem with our products, we will give you a free return or exchange.
Buyer: Why is it so troublesome? Why can't you just return it? I want to complain to you!
Li Yun frowned.
How do you get the best start?
After-sales 07: Dear, if you find it troublesome, we can also install it for you through video, phone or remote operation~
Buyer: I don’t care, this is your problem, if you don’t give me a refund now, I will complain!
Li Yun: "..."
Oh shit.
Li Yun had no choice but to ask for help from her colleagues around her.
"Hello, may I ask what to do in this situation?"
The colleague next to me was interrupted and looked over expressionlessly.
She quickly browsed Li Yun's records.
"Don't waste time with this kind of person, just return the product directly. Remember that his ink cartridge has been used, so you can only refund him the discount, not the full amount."
"But what should I do if I get a complaint?" Li Yun said worriedly.
"Then you will be complained."
After my colleague finished speaking, he went back to work with a numb look on his face.
Li Yun felt troubled.
Buyer: Why are you ignoring me? If you ignore me, I will file a complaint against you now!
After-sales 07: Dear, it’s like this. We have regulations here. If there is a problem with the quality of our products, we will return or exchange them for you, but the prerequisite is your cooperation. Let us see that it is definitely a quality problem with our products.
.
After-sales 07: Dear, if it really doesn’t work, you can return the product first. After our after-sales inspection and verification, if it is determined that it is a quality problem with our products, we will give you a refund~
Buyer: It’s too much trouble. Why can’t you refund my money directly? Okay, I see that your service attitude is not very good, so I will file a complaint against you now.
Li Yun: "..."
That's it, I don't want to think about it if I earn 10,000 a month, 6,000 is pretty good too.
She flipped through the closing words on the form.
After-sales 07: I'm really sorry, dear, for bringing you a bad experience. I hope you have a good mood. We apologize again for our shortcomings and look forward to your visit again.
If you come here, you will never come again in this life!
Her monthly income of 10,000 yuan is gone!
I thought that the most difficult thing was the inability to digest what I needed to learn in a short period of time. After all, many of them were quite professional. Unexpectedly, the most difficult thing turned out to be the buyers who did not follow common sense.
Li Yun was thinking this and found that two more customer messages had arrived.
Click on the one that sent the message first.
Buyer: I want to know how you install this?
Li Yun immediately sent a video tutorial link.
After-sales 07: Dear, you can check out this link and follow the video.
Buyer: I don’t know how. I never went to school. I just bought it for my grandson to copy his homework. I don’t understand how you do it.
Buyer: I asked my grandson to help distribute this news. He is too young and cannot be exposed to too many electronic devices. Those things contain radiation.
Buyer: Just tell me how to install it.
After-sales 07: Is it convenient for you to make a video call? We can guide you through a video call.
Buyer: It’s inconvenient. I don’t understand the video call. I won’t answer the phone. Just tell me.
Li Yun touched her chest lightly. She didn't know why, but she felt that her heart was not feeling well. She must have been in good health before, right?
After-sales 07: Then we can also install it for you through remote control. Do you need to turn on the computer over there?
Buyer: I don’t know how to use a computer.
After-sales service 07: Could you please let your grandson turn on the computer?
Buyer: No, didn’t I tell you that these electronic devices all radiate and my grandson is too young to touch them? Just tell me how to install them.
Li Yun silently called her colleagues next to her again.
The colleague looked through it with an expressionless expression, and then looked at her with an expressionless expression.
"Is there something unlucky about you that you always encounter weird things like this? You may not be suitable for this line of work."
Li Yun: "..."
Li Yun: "So what should we do?"
Colleague: "Just tell him and ask him to find someone who can turn on a computer. This thing requires a computer. If he can't find it, there's nothing we can do."
Li Yun: "What if he also complains about me?"
Colleague: "It's okay. Since he is old, he shouldn't understand this."
Really? Li Yun always felt that it couldn't be that simple.
This is originally a tea for migrant workers~
Chapter completed!