Chapter 523: Praise and Daily Life
"Mom, their service is really good!"
"Right, otherwise your dad and I wouldn't come to their house to buy anything."
"Is their store a chain store? Why haven't I seen their store in Beijing..."
Carrying four fat pig feet out of the supermarket, Xu Jia couldn't help but look back and asked curiously.
The shop assistants just now were all very affectionate. Not only did they recommend pig trotters to her... Bah, but they asked me if I needed such a thing?
The most important thing is that they personally helped to select it and took the trouble to tell her mother how to make it for the best effect. She couldn't help but be surprised by that feeling.
For big brands like Wal-Mart, Carrefour, and Rising, the store clerks are all cold and cold.
It makes sense that this supermarket can have such good clerks who make people feel at home. There is no reason why it cannot make money, so why doesn't it go to the capital to develop?
Xu Jia's mother thought for a while, shook her head and said, "I don't know, anyway, some time ago, those Carrefour and Wal-Mart came to our city to open supermarkets, and then for some reason, none of them were left and they closed down. That's it."
The Bear Supermarket survived..."
"Mom, that's called Little Bear Supermarket, you know Winnie the Pooh, and Big Bear 2..."
"Hey, you don't care what his name is. It's good that things are cheap. Let's go to their house to buy them a couple more times. Gold cups and silver cups are not as important as the reputation of the people!"
Xu Jia nodded thoughtfully, suddenly feeling that what her mother had been nagging in her ears in the past still made sense.
Thinking about the past, I would rather grit my teeth and pay several times the price to buy something for a brand. It was really stupid and childish...
Once the layer of misunderstanding that blocks your eyes is removed, it is easy to discover things that were easily ignored before.
For example, when she looks at this small city now, there are still many changes.
Xu Jia slowly took her mother's arm...
There were two children, one old and one small. The mother was holding her son, and she was carrying the things she had bought. Everything seemed to be back to many years ago.
Suddenly, the corner of her mouth raised slightly and she said with a smile, "Mom, you can go to the Little Bear Supermarket to buy food for Xiaobao from now on, but you have to listen to others and can't make your own decisions!"
Hearing this, Liu Jia's mother stopped in surprise, looked at her daughter beside her, and said helplessly, "Forget it, I'd better buy you some more pig's feet!"
"Mom, can you stop mentioning this!"
On the other side, the No. 1 store of Little Bear Supermarket that the two left was also experiencing the hottest business period since the store opened.
Since the beginning of the New Year, every day’s business has been breaking the previous day’s record.
Frankly speaking, Xu Yan has really made many fruitful attempts during this period. For example, the headquarters is preparing to withdraw part of the profits during the Spring Festival and use rewards to motivate employees in each store.
Of course this kind of attempt is useful? Because the flow of people increases sharply during the Chinese New Year, employees will definitely have complaints. At this time, sending a message can firstly reduce these complaints, and secondly, it can also motivate employees to work harder.
But Xu Yan didn’t do that!
Not only did she block all news about this matter from the headquarters, she also directly withheld the money.
However, don’t think that interception means pocketing money or doing other things.
She just organized the money and distributed it to each of the following clerks under another name as a reward.
She called this money a heart-warming reward, and instead of taking a commission from profits, it was distributed as a fixed one-time cash reward of 600 yuan per employee.
Don’t know when it started? We regard the commission incentive method as a panacea.
I always think that using this method is a good way to solve the problem once and for all, but Xu Yan often uses this "stupid" method that goes against the grain.
Why do you call her "stupid"? Because Shen Jiali made this decision with the intention of motivating employees.
After such a random change by her, no matter how much or how little they sell, they still get 600 yuan. Why do they still work hard?
So this behavior is almost provoking Shen Jiali...
But? Judging from today's incident, that employee won the Heartwarming Award, so he had the courage to give Xu Jia the most appropriate suggestions regardless of personal gain while sacrificing the store's performance.
In fact, if you calculate it carefully, the profit from a few bottles of yogurt is far less than those pig feet...
While Xu Yan was doing this, she didn't really want to make a profit. She simply didn't want her clerk to exaggerate inappropriate items to sell to others.
Share the incentive!
Consolation bonus!
The former pursues money for money's sake.
The latter sincerely considered the problem from the customer's perspective, which allowed her to gain more money and a reputation that money could not bring.
What is surprising is that here, the starting point is the same but the road is different, and the final destination is the same...
At the same time, Xu Yan is not available in other supermarkets.
They strictly implemented Shen Jiali's method to recommend products in the store, but the results were somewhat unsatisfactory.
It even caused a lot of trouble.
Ren Xiaowei knew the whole thing best, but he neither encouraged Xu Yan nor criticized Shen Jiali.
The whole thing is like wearing only the ears and forgetting the mouth.
In fact, these are just details. The overall profitability of the Bear Supermarket chain is still in a stage of rapid improvement.
With the rapid return of people going out, those who used to only visit shopping malls actually regarded Bear Supermarket as a must-go place during the Spring Festival.
Accordingly, various rumors about it were quickly brought back to Qinghe Town...
"Haha, Xiaowei, okay, you're a good guy. My fourth uncle has long seen that you can't do anything wrong."
"That supermarket is really grand. Compared with your supermarket, the one run by Xiaoxue's mother is just like a grocery store, hahaha..."
Li Laosi stood by the counter, touching his chin and laughing unscrupulously, which made Xiaoxue who was clearing the table so angry that she felt bad.
If you praise Xiaowei, she will be happy, but is it necessary to use your own mother as the object of comparison?
In the entire Qinghe Town, let alone my mother, is there anyone who can compare to him in business?
After a random attack, Li Laosi suddenly lowered his voice and said in a slightly harsh tone: "The latest news is that there is something strange at Li Jianjun's side. I guess his kid has heard something and is going to follow your example.
There’s also a supermarket in town!”
"He? How did he know that the supermarket in the city belongs to me?"
"Well, there is no unventilated wall in the world. Hey, hey, hey, what do you mean by this look? I'm not the only one who has been to the city recently... I thought of one more thing to do. Another day
Let’s talk some more…”
With that said, he bolted out the door and ran away.
Chapter completed!