Chapter 35 Discussion after the meeting
Yin Dongyao was still very satisfied with the outcome of the meeting, although several managers were not very supportive of him, especially Han Feifei, who was too obvious at the meeting. It seems that the greater the reaction, the more problems there are here, and I couldn't help but feel
The back-office department has been planned to be the focus of attention. Since there is support from the head office, Yin Dongyao believes that these small fish and shrimps can't do anything.
Wen Zhuxin hasn't returned to the dormitory with Xu Youran for several days. She goes to work at eight o'clock in the morning every day and almost doesn't get off work until seven or eight o'clock in the evening. It coincides with the heavy summer rains in the south, vehicles are banned, and slow-moving express delivery is frequently delayed.
. After verifying the summary of the problem submitted, I did not see any reply. I only listened to the leader’s words to appease the customer, but there was no solution.
Wenzhuxin kept apologizing every day, but it didn't work at all. The customers were really anxious before they called. She called once, but she was fine after two calls. How can she not get angry after calling too many times and there was no result?
, Wen Zhuxin’s ancestors, the eighteenth generation, have been greeted countless times.
"Master, doesn't our company have a solution to customer complaints? This customer has called me four times just now, and it hasn't been resolved yet. If he calls again, he will have to go directly to the complaint team, and I will be deducted money, but no one will give it.
Solve it, I'm so angry." Wen Zhuxin said angrily after answering the customer's call.
"You, calm down, just give me some comfort. It will be a relief if you call the complaint team a few more times. Besides, who should respond to it? In order to highlight their work ability, the leaders will not respond to the company at all. If they report it every day
This and that matter shows that there is no ability, and the water is deep. As for the customer, I have seen that we can't control it, so don't pay attention to him. Just call him later to escalate to the complaint team, and they will pay some money and it will be over.
"
Listening to the master's words, Wen Zhuxin couldn't help but sigh secretly. He would fool people about anything. Looking at the work orders in the system, Wen Zhuxin was also very helpless. He had no rights and could not handle anything.
Being capable and anxious, the man in work clothes just said a few words, and ten more work orders came in. Wen Zhuxin quickly picked up the earphones and started processing them one by one.
Xu Youran finished his afternoon work and was discussing with Lin Keke the contents of today's meeting delivered by the leader.
"Sister Coco, what do you think the company is going to do? Especially Yin Dongyao, who just arrived. I think he just has nothing to do. They say there are three things a new official should do when he takes office. The first thing is to lay off people, and the second thing is
It's about increasing the workload, and the third thing is to reduce wages. I don't know what will happen this time." Xu Youran said with an unhappy face.
Lin Keke sorted out the worksheet and turned around and said: "You don't understand anything. If you don't have meetings, you don't know. I think it's a good thing to give it a try. I heard that the plan for the end of the year is to merge departments and all be managed by Manager Han. Are you willing?
"?" Lin Keke whispered and looked around.
Xu Youran thought about it. He usually heard Wen Zhuxin talk about how miserable their jobs were. Their management methods were the same as pyramid schemes. They held brainwashing meetings every day. Xu Youran couldn't help but shudder when he thought that he would have to live like this every day in the future.
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Chapter completed!