Chapter 4709 Talking about experience
When Lin Feng paid the bill and was invited to meet the boss, the waiter was already used to it.
"Sir, our boss is meeting other guests. Like you, they are here to ask the boss something about Fengshen. Most of them ask what kind of food Fengshen eats, how it tastes, and whether he is as approachable as TV.
And so high-spirited and so on. Haha, we all made fun of our boss for now becoming a professional escort." The waiter said with a smile.
Lin Feng also laughed out loud after hearing this. This is indeed interesting, but this boss also knows how to do business, so chatting with him can become one of the signatures of his small shop. In fact, this is the same as doing business. Can your business be successful?
The key to success lies in the 'trump', the trump card that can attract others and must be yours, that is, 'uniqueness'. As long as you have this 'uniqueness', it will be difficult for you to do well in business.
"Sir, when my boss comes out, I will tell him." The waiter left politely.
"Boss, do you really want to see him?" Natalie asked in surprise.
"Well, let's meet. Don't you think this boss is very good at business? Such a person is worth meeting. You know, my 'A Bite of China' is about to open. And my main focus is food.
And service. And this boss, although he is very big, don’t you think the service is very good?" Lin Feng pointed at the bustling crowd around him and said.
Melissa and Natalie nodded. The environment here is average, and the food is very average for them who follow Lin Feng to eat their mouths. But the service here is indeed very comfortable, and there are not many fancy services.
, here is a small lounge where waiting guests can sit and rest. Each guest will be assigned a waiting number. Then there will be an approximate waiting time on it. If the waiting time is too long, generally
They will persuade the customers to go elsewhere. And if the customers insist on waiting, this restaurant will also advise the customers to go out for a walk. Before leaving, order the food first and wait for the waiter to call them and notify them when they come back. The food will be ready.
.Just in time to have a good time.
It can be said that these services are very user-friendly. It makes people have to click 32 likes. It is also because of this popularity and the Fengshen effect that the business of this small store is particularly good.
Lin Feng didn't wait long. Not long after the meeting, the boss came over.
"Three guests. I am the owner of a small shop. My name is Zhang Yong. Do you have any advice about the shop?" The middle-aged boss spoke in a friendly manner and lowered himself first. It was pleasant to listen to.
Lin Feng smiled.
"Boss, why don't you sit down and chat!" Lin Feng said with a smile.
The boss looked around. It was already past the peak dining period, and there was nothing to be busy with, so he sat down. Looking at Lin Feng and others carefully, the boss murmured slightly in his heart. These three looked familiar, especially the man in the middle.
Wearing glasses, he was polite and dressed like an ordinary street youth in Shanghai, just like an ordinary working white-collar worker. But when he smiled, there was something special and shocking, making him tremble inexplicably. Of course, it was also a bit familiar.
, No, it is a bit familiar. But there are so many people coming and going in his restaurant every day, many of them are familiar faces, so the boss doesn’t think much about it.
As for these two beauties, the boss couldn't help but take a few more glances. After all, this man always pays special attention to beauties. Especially the two beauties, although both Natalie and Melissa wore light makeup when traveling.
, but the so-called natural beauty is hard to give up. This beauty is beautiful even without makeup. Especially foreign women, with deep contours, especially three-dimensional, and especially beautiful. This also distracts the boss's attention, otherwise if he looks at it more, he will definitely
You will recognize Lin Feng immediately.
A strange combination! The boss murmured to himself. These two beauties looked beautiful and elegant, at the level of goddesses. But the two of them guarded Lin Feng in the middle. This was really strange. Could it be that this little white-collar worker was particularly powerful in some aspects?
?Of course, these distracting thoughts flashed through the boss's mind. He would never slander the customer's **, otherwise he would not be able to open this small shop. You know, there are many people around here
He was jealous of his business and always wanted to cause trouble! He didn't want anything to fall into the hands of others and be attacked.
"You guys, I wonder how the shop tastes?" the boss asked kindly.
Melissa and Natalie didn't say anything. They came here to follow Lin Feng, so Lin Feng would naturally answer this question.
"Boss, this dish tastes so-so. But the reason why we came here is that besides the Fengshen effect, the more important thing is your good service. It makes people feel very comfortable! Moreover, the food is served very quickly. This is
It's something that other restaurants that are booming don't have. Can you tell me how you did it?" Lin Fengxiao asked.
In fact, the questions Lin Feng asked already involved his own vacation business secrets. Under normal circumstances, he would not tell them. But the two super beauties did not say anything, and one young man looked like an ordinary white-collar worker in Shanghai.
He was talking and seemed to be taking the lead, which made the boss a little surprised. Adhering to the principle of being careful and never making a big mistake, the boss replied respectfully.
"Indeed, this customer is right. The dishes in our shop are indeed relatively average. After all, we are just a small shop, and we do not invite any national chefs. Except for a few signature dishes, most of the dishes are...
There’s nothing unique about it!” the boss said frankly.
"Then why not invite a chef? Then take the opportunity to expand the store and expand the business. Many famous catering giants in the country started from the smallest store. Speaking of which, your name, boss, is the same as the name of Zhang Yong, the chairman of Haidilao.
But it's the same, and Haidilao started from the smallest store, even smaller than your store, and now it has become one of the country's catering giants. Why don't you do this?" Lin Fengxiao asked.
.
Who is this young man? The boss muttered. This little white-collar worker looked more and more familiar to him. A flash of inspiration seemed to flash through his mind, but he couldn't remember who he was for the moment.
"Actually, it's not that I haven't thought about it. But after weighing it again and again, I gave up the idea of hiring a chef. First, my foundation was very thin, and now I rely entirely on the Fengshen effect to bring such a good business. In fact,
The drinks in our store are very cheap. But the private room that Fengshen once built is very expensive. If we hire a chef, regardless of salary, the little kitchen space in our store will not be enough to satisfy the chef.
, then it will inevitably need to be renovated, and renovation will take time. Once we complete the renovation and expand, this Fengshen effect may have passed. If everyone stops coming, then I will lose money. I am a small business, that's all
I can’t afford to lose even if I have little foundation.” The boss lamented, “To a certain extent, the success of my small store is due to the wind god, and the failure is also due to the wind god. The wind god effect makes me dare not expand at all!”
Lin Feng chuckled, that was indeed the truth.
"The second reason is that I am very contented. The world is very big and wonderful, and material wealth is endless. But human life is limited. Some people will choose to use their limited lives to pursue endless things.
Material things, and I just want a happy family. My current income is enough to make my family happy, so I am very satisfied. I will always be content and happy!" the boss said with a smile.
This is a man who understands and is even more intelligent. In today's world, there are too few people who can understand what they need.
"Okay, let's not talk about this, let's talk about service. I am very interested in your service. It is not unusual for you to give customers a waiting list, but it also has an appointment time on it, which is strange. How do you confirm it?
After all, eating can take a long or short time, and it all depends on one's mood. How do you do this?" Lin Feng asked curiously.
"Haha, this is actually very simple. It is nothing more than experience. If the people who come to eat here are drinking, they will definitely spend a long time. Therefore, if you want to evaluate their time, you have to judge from their dress, appearance and personality.
Analysis, if those people talk nonsense as soon as they drink, then don't wait at this table. They may mean that you have closed and haven't finished eating yet. And those who don't talk too much after drinking, and don't talk loudly, usually
It won’t take too long, so I can estimate the time based on how much wine is left in his glass and his complexion. It’s usually around 10 minutes. Of course, if the time is almost over, we will also ask the waiter to give him a sober drink.
Tea helps them sober up and reminds them not to drink too much. Such people usually will not drink more and will check out and leave soon. Moreover, if they check out on time, we will give them a discount. At this time, most people
They will all be happy to check out and leave within our reservation time." The boss explained the truth.
Lin Feng was slightly shocked. There are many tricks in this process, which is refreshing.
"Haha, actually, for the vast majority of customers, after they have eaten, as long as you are willing to give a discount, they will usually leave in a reasonable manner. Of course, you need to pay attention to your speaking skills. You cannot just tell the customers to pay the bill and leave.
, If you say that, it will usually cause customers to complain or even anger them. Therefore, we usually use various daily activities as an excuse to make customers realize this. After all, most Chinese people are very friendly." Boss.
He said with a proud face. This is his own original idea, and it has also brought great profits to the store.
"But what if some people are domineering?" Natalie couldn't help but ask.
"For people like this, we will naturally not ask them to check out and leave. Instead, we will wait until they have drunk enough before leaving. Sometimes, we will even give them a free meal," the boss said.
Free of charge! Natalie and Melissa exclaimed.
"Well, there are some evil people who become crazy because of their drunkenness. We cannot afford to offend such people, so we can only spend money to eliminate disasters. This is not just a problem for our store, it is something that may happen to all restaurants.
"The boss sighed.
Business is hard to do! In this world, there will always be a small group of people who do not abide by the law at any time and do things that bully the market. Even if you call the police for this kind of thing, it will be useless. Or you can solve it by force yourself.
Or you just have to swallow your anger.
Melissa and Natalie curled their lips. Their boss had never seen such a thing before. Unexpectedly, Lin Feng sighed. Indeed, at the very beginning of his business, Lin Feng had run a late-night snack stall, and it was profitable at that time.
But it is inevitable that you will meet this kind of person. He drinks too much and is just looking for trouble for you. If you speak softly, he will say that you haven't eaten and you can't hear clearly. If you speak loudly, he will say that you yelled at him, and then
You have to turn the table over. If you meet this kind of person, you can only forget it and get a discount or free order.
This kind of thing didn't stop until Wang Meng came. With Wang Meng's unparalleled and ferocious force, no gangster dared to be blind. Usually those who dared to cause trouble would have several bones broken and lie on the street that night.
.And that was because I was lucky enough to meet Wang Meng. Later, I had the foresight to establish 'Langya'. Otherwise, even if I opened such a big company, I might still be blackmailed by some gangsters and underworld.
"Boss, when you make a reservation, the guest is out. You call the guest and ask the guest to order in advance. Aren't you afraid that the guest will skip the order? In that case, if the guest doesn't come, the dish will be wasted." Melissa
Asked out of curiosity.
When eating in a restaurant, if no one is around, unless you place a deposit, the hotel will never place an order for you without seeing anyone. But this is the case in this small store. If the customer is wandering outside, if
What should I do if I’m tired and don’t want to come back? The store is not losing money.
"About the matter of missing orders, of course there are one or two transactions every day. But most people are very trustworthy, and we will have discounts for customers who are trustworthy. As for the one or two transactions that disappeared,
We will deliver their dishes to guests at other tables, but we will not publish their mobile phone numbers and personal information, but they will be added to our blacklist. If a guest runs away twice in a row, then we will not
Then accept their reservations." The boss said with a smile, "And many customers will take the initiative to pay for it even if we deliver the dishes ordered by other customers. In fact, Chinese people are really kind!"
Lin Feng nodded. Indeed, even though the order in China is very poor, it is because everyone does not abide by it. If you abide by it alone, you will inevitably suffer. And if everyone abides by it, then naturally many people will abide by it. Therefore, China
Whether people are civilized or not, and whether they keep order or not, mainly depends on whether there is an executive agency to enforce it.
While he was talking, someone at the table next to him suddenly started making a noise.
"Waiter, waiter!" someone shouted, slamming the table.
"Sir, what's the matter?" The waiter hurried over.
"What's the matter with your food? I said I don't want it to be spicy. You gave me a whole plate of spicy food. How do you want me to eat it?" A man stood with his face red from drinking, his arms bare and a skull tattooed on his body.
Get up, bang the table and roar.
"Sir, this is beef tenderloin with stir-fried pepper. It's not spicy or delicious. I explained to you at the time that you said it was okay, so we asked the kitchen to make it." The waiter explained quickly.
"It doesn't matter whether it's spicy or not. Anyway, you've made me spicy. My throat is on fire now. Look, my gums are swollen. Tell me what to do!" the man yelled.
Chapter completed!