There is a building complex with not very high floors in Dongjiaomin Lane, Dongcheng City. It is common for foreigners to come in and out of the building on weekdays. The entrance is strictly guarded.

To say it is a building complex seems to be an exaggeration, but a building structure with one main building and three podium buildings is rare at this time.

If you can walk into this slightly mysterious guest house, you will be able to discover more of its extraordinary heritage and luxury.

The guest house called Red Star International Hotel is much more upscale than ordinary guest houses.

The most unique thing here is that you can enjoy visible history.

You can see the decoration style, tableware, equipment, and murals from the last century, and you can also enjoy authentic foreign cuisine and high-end services.

Even now, you can't get the authentic food in Lao Mo, but you can still easily order it here.

It can be said that in order to meet the high-quality enjoyment and service, Red Star International Hotel does its best.

Perhaps the only drawback is that living here is really expensive. At least for ordinary workers in the capital, the accommodation fees here are sky-high.

The guest houses in the steel rolling mill area offer 20 cents and 30 cents a night, and the maximum price for a single superior room is 50 cents.

But here, a standard room costs five yuan.

If you need something more advanced, there are rooms available for RMB 8, RMB 10 and RMB 18 per night.

Of course, these are only accommodation fees and do not include meals and other service fees, but laundry, city transfers, and emergency medical care are free.

Regarding this aspect, it is very attractive to foreign affairs personnel from various countries who are resident or traveling or working in the surrounding area.

Who doesn’t want to enjoy ultimate security, comfortable accommodation and special catering services abroad, especially in temporarily backward areas like the mainland.

Foreign embassies in various countries have external license plates, but they are basically limited to office use. Few idiots will drive such vehicles to occupy the road and walk their dogs.

In other words, such dogs are rare.

As long as foreign affairs personnel are posted to this mysterious eastern country, no one will not want to experience the mystery and magnificence here.

The foreign affairs department regularly arranges tourism activities, with local dedicated personnel to receive them, and dedicated personnel from the foreign affairs and investigation departments to accompany them. Li Xuewu has encountered this several times.

But such semi-public activities have lost the meaning of fun for these people, and they don't want to be watched in a crowd.

Therefore, the Red Star International Hotel Guesthouse of the Red Star Rolling Mill, which cooperates with the foreign affairs department, has a more attractive and convenient channel to provide a comfortable living and working experience.

The rolling mill's purpose in building and creating this guest house was to facilitate the factory's guests to live in the city and facilitate their office needs.

Liuguo Hotel itself has the qualifications to entertain foreigners, but it is restricted by the steel rolling mill.

From the first day of its official opening, this place has not been fully open to the public.

Even guests who are generally not of a high level are arranged to stay in the guest house in the factory area.

On the contrary, after Li Xuewu's trip to Tianjin, he hosted a visiting business tour group and gained a reputation in the foreign affairs circle.

With the care of the leaders of the Hongxing Steel Rolling Mill Management Committee, services have been upgraded and adjusted.

It still maintains the function of high-level internal reception, but also focuses on high-level foreign affairs reception and high-level external reception.

The prices are all unified, and the steel rolling mill is responsible for accounting for high-level domestic receptions. Naturally, there is not much cost for self-produced and self-sold products, unless it is imported food and consumables.

The core of high-level external reception is to build a service brand, with enjoying historical experience as the selling point, and to ensure value for money without price reduction.

As long as your company can afford it and is willing to entertain guests here, there is no need for international hotels to kick people out.

What's more, meals and accommodation here are priced separately, and no one stipulates that you must eat here if you live here.

What is certain is that what you can eat outside can also be eaten here, but what you can eat here may not be available outside.

Zhang Songying welcomed Li Xuewu in the lobby and gave him a brief report while waiting for the guests.

"Meat, vegetables, seafood, fruits, dried fruits, grain and other ingredients have all achieved integrated supply chain procurement and supply."

She accompanied Li Xuewu to the work area at the back, and gave a brief introduction to the functional service rooms such as the cold storage, kitchen, and bathroom in terms of hygiene, quality, and safety.

Li Xuewu also took this opportunity to inspect the service and management of the International Hotel.

Zhang Songying was well prepared, and it was obvious that she was a little tired from the management work.

The main reason is that the responsibility is too great and the stall is too big, which is very different from the scale of the factory guest house.

She and her management and execution team worked hard to achieve the requirements put forward by Li Xuewu and other leaders. The most difficult thing now is to maintain it.

Just for hygiene, it is easy to do it for one day, not difficult to do it for a month, but the most difficult thing is to do it for a year or a hundred years.

But as long as you persist, the brand's influence will accumulate and ferment over time, bringing wider benefits to the hotel.

"Did you have a hard time while Manager Han was away? You look haggard when I look at you."

Li Xuewu led a group of people back. After the inspection, he expressed satisfaction, praise and expectations, and also expressed concern for the relevant comrades.

Zhang Songying walked aside and replied with a smile: "As long as the customers agree and the leaders are satisfied, it will be worth it no matter how hard we work."

Of course it is worth it. High-quality service personnel selected from outstanding young people in the factory area come to work in the International Hotel, and they themselves are happy.

Not to mention that the working environment here is better, the knowledge gained is broader, and the skills learned are richer. Even the earnings are more than in the factory.

The base salary is the same, but there are bonuses generated from tips.

In particular, many foreign guests will give the waiters as tips the coins they exchanged before they had time to spend them when they leave.

To the guests, this is just politeness and satisfaction, but to the service staff, the money is enough to enrich their families and lives.

This chapter is not over yet, please click on the next page to continue reading! In addition to having a set of salary standards for the logistics team of the steel rolling mill, International Hotel also has another set of bonus payment standards.

From the general manager to the dishwasher, there is not much difference. They are allocated according to groups and divided according to people.

Working here can even save money on making clothes for all seasons, because you are not allowed to wear your own clothes here, and you must wear decent work clothes during work.

A good working environment, a transparent reward and punishment system, and relatively high salaries make the service and management here impeccable.

Li Xuewu nodded to Zhang Songying, and the management team behind her said with a smile: "It doesn't matter whether the leader is satisfied or not, because the leader won't come to stay."

"But we must satisfy the customers, because they are the ones who spend money on accommodation."

“Of course, services must generate value”

Li Xuewu stood in the hall, looked at Zhang Songying and others and said: "Self-respect, self-love, and serious work are my most ardent blessings and hopes for you."

"Thank you, Deputy Director Li——"

Zhang Songying took the lead in applauding with a small notebook in her hand and expressed her gratitude with a smile.

As the leader of the management team, she was praised and reprimanded by Li Xuewu, which represented her opinions and suggestions for the team.

If you can get recognition and praise from the leader, everyone in the team will naturally be happy.

----------------

Li Xuewu's inspection work was over, and the ordinary management personnel dispersed, each busy with their own business.

Zhang Songying and the director of the catering hall accompanied Li Xuewu and stood in the hall waiting for tonight's guests.

She took the initiative to introduce: "Because we are entertaining French guests tonight, the restaurant specially prepares French dishes."

"Of course, we have prepared several special Chinese dishes to take care of your tastes and habits."

"Don't bother me. I won't eat much at night, so I can accommodate the guests more."

Li Xuewu asked with a smile: "Can we cook French cuisine here? Did we hire a professional chef or did our chef learn professional skills?"

"We have established a professional chef team, fully understood and studied foreign recipes, and conducted detailed research on taste and other issues."

At Zhang Songying's instruction, the director of the restaurant reported: "In addition to special Chinese food, we mainly provide Russian, French, American, Italian, etc."

After taking a look at Vice President Zhang Songying, she continued to report: "Due to restrictions on ingredients and ingredients, the restaurant can only provide more distinctive dishes, but the quality is fully guaranteed in terms of taste."

"Our chef team specially invited our foreign affairs staff to participate in the research work"

Zhang Songying introduced with a smile: "They all have rich working experience outside the country and have a good understanding of local food and flavor."

"Well, it seems that you have done enough work on the service -"

Li Xuewu nodded and praised: "Having such perseverance and persistence is enough to prove that attracting foreign friends to stay and taste delicious food is not a coincidence."

“We still have a lot to be desired”

Zhang Songying and the director of the catering hall looked at each other with a smile and said: "Leader, can I make a request to you? Today's opportunity is really rare."

"Oh? Do you need my help?"

Li Xuewu looked at the two of them with a smile, nodded and said: "As long as it's official business, you can feel free to speak boldly. If I can't do it, there's still the factory."

"It's business, it's about service."

The director of the catering hall couldn't help but said first: "We know that the factory has channels to obtain advanced production materials and technical data from abroad."

After taking a look at Zhang Songying, she carefully asked: "Can you help us collect some information on hotel management and restaurant service management? It is best to have comprehensive meal recipes, so..."

"This way we don't have to be blind and touch the elephant."

Seeing that she didn't dare to speak, Zhang Songying took the initiative to take over the conversation and said: "We have taken too many detours by working behind closed doors."

She gestured to the hotel lobby and said with a helpless smile: "Actually, some of the experiences I learned from Yangcheng were wrong, and they were pointed out by foreign businessmen."

"Well, there's nothing wrong with being proactive in learning."

Li Xuewu looked at the director of the catering hall and nodded, encouraging her: "I am gratified and happy to see you taking the initiative to make progress and pursue excellence."
To be continued...