After testing, the difference between several people is not too big.

Fortunately for the team leader, the four recommended people are all qualified, but for the three floor managers, Yang Zhenxing plans to add another interview test.

Neither Zhang Shouhai nor Lu Weihong had any objections to this, and both expressed their support for the decision.

The first person to be interviewed was Shao Zhen, who was recommended by both of them.

Shao Zhen is an old employee of the store. He has been working in the store since the third year it opened Wenquan and has been working there until now.

Although he is a young man, his thoughts are more delicate than many girls and he works very carefully and conscientiously.

After Lu Weihong discovered it, he felt like he had found a treasure. He always took care of him and taught him a lot of things.

"Please take a seat."

Seeing Shao Zhen enter the private room, Yang Zhenxing, who was sitting between Zhang Shouhai and Lu Weihong, motioned for the other party to sit opposite.

In terms of age, Shao Zhen is several years older than Yang Zhenxing.

But now facing Yang Zhenxing, Shao Zhen felt somewhat nervous and pressured.

"thank you boss."

He thanked him, sat down straightly, took a deep breath to adjust, and then looked at Yang Zhenxing to ask questions.

Seeing Shao Zhen's performance, both Yang Zhenxing and the two people beside him nodded silently in their hearts.

Yang Zhenxing also wrote on the notebook in front of him that he "adjusted quickly and stayed calm in times of crisis."

After finishing writing, Yang Zhenxing raised his head and asked: "I believe you already know the positions planned to be promoted in the store, so what do you think are the responsibilities of the floor manager?"

Shao Zhen put his hands on his knees, leaned forward slightly, thought for a moment, and then replied:

"I believe that we must first abide by the store's regulations, and secondly supervise and inspect the appearance, etiquette, service procedures and attendance of the waiters on each floor.

At the same time, keep track of each guest's dynamics, understand guest status and information, and accept feedback and suggestions from guests.

If any problems are discovered, report them to the manager in a timely manner and they will be properly handled in a timely manner.”

In Yang Zhenxing's opinion, the answer is not comprehensive, but all the main aspects are covered.

He clasped his hands in front of him, raised his eyebrows slightly, and continued to ask: "If there is a customer dispute on the first and second floors at the same time, how should we deal with it?"

"First ask the waiter about the whole process. If it's more serious, I'll handle it personally. If it's less serious, I'll leave it to the team leader on the floor to handle it.

After handling, report the situation and resolution to the manager.

If the team leader on the other side cannot handle it, then immediately go over to handle the problem on the other side after solving the first one."

Following Shao Zhen's answer, Yang Zhenxing wrote in his notebook, "The handling method is prudent and the method is more appropriate."

After finishing writing, he looked at Zhang Shouhai and Lu Weihong sitting next to him and asked, "If you two have any questions, please ask them."

The two Ru nodded and then asked a few questions one after another.

It is nothing more than asking questions about how to start work in the future and how to work.

Shao Zhen's answers were quite satisfactory, with occasionally one or two bright spots.

But for middle and low-level management, this kind of performance is enough.

What Yang Zhenxing wants is a manager who can stabilize the employees below, not a pioneer who will open up new territories.

In his mind, Shao Zhen's position as floor manager is basically a certainty.

Yang Zhenxing also understood why this person was unanimously recommended by Zhang Shouhai and Lu Weihong.

Next, Tianyuan and Jingjing also conducted interviews respectively.

Yang Zhenxing also understood why there were differences between the two people.

Different from Shao Zhen, these two are both women, they are free and easy in the countryside, they are kind-hearted, and they are quite like heroes among women.

Jingjing is just like her name, a little quiet in character.

But she is meticulous in her work and very attentive, and other people feel comfortable getting along with her.

Everyone is also willing to get along with Anjing, and they get along very well with each other.

After Yang Zhenxing's final consideration, he still chose Tianyuan to be the manager of the third, fourth and fifth floors of the new building after it was completed.

Anjing stayed in the store on Meishi Street and was responsible for the management of the waiters below.

The reason for this choice is mainly due to the relationship between the two personalities and temperaments.

It is not an easy task to manage all the people on the third floor. You must always actively communicate with the team leaders and employees below.

It's a little more difficult for someone like An Jing.

There may be some problems in communicating with the following employees.

Tianyuan's generous temper has an advantage in communication.

The grid of the heart can also provide great help at work.

Although the number of people is large, her quiet temperament will bring disadvantages, but if the number of people is small, it can actually become her advantage.

That's why Yang Zhenxing arranged An Anjing to the Meishi Street store with a relatively small number of people.

Let her be responsible for the management here in the future.

After the personnel arrangements are determined, the next step is to fill the employee positions under these management.

If the existing waiters in the store cannot be filled, they will seize the opportunity to recruit new ones for business training.

According to his own plan, Yang Zhenxing calculated the number of waiters needed.

After the new building is built, there will be 40 tables for four people and four tables for six people on the first floor.

On the second floor, there are ten tables for six people, the kitchen and the warehouse are all arranged on the second floor.

On the third floor, there are four private rooms for 12 people and two banquet halls with 10 tables and 10 people.

There are eight private rooms with seating for 12 people and two large private rooms with seating for 16 people on the fourth floor.

On the fifth floor, there are two extra large private rooms for 20 people, four private rooms for 12 people, and two private rooms for 10 people.

There is one waiter for every five tables at the four-person table, and one waiter for every two tables at the six-person table.

One waiter is in charge of each of the ten-person and twelve-person private rooms, and three to four waiters are arranged in each of the two banquet halls.

Sixteen people, twenty people, two waiters in charge of the large private room.

Based on this calculation, at least 41 waiters are needed, and the current number is still far behind.

Don't forget not to patronize the stores in Luomashi. The Meishi Street store also needs a lot of waiter work.

Therefore, Wenquan has a long way to go regarding recruitment and training.

While busy recruiting employees, Yang Zhenxing also drafted a job description for floor managers and floor team leaders.

The floor manager also added a lot of extra content based on Shao Zhen's previous one.

For example, supervise and evaluate the work performance of floor team leaders and employees;

Assist floor managers to plan and arrange training for employees on business skills and procedures as well as store rules and regulations;

Check environmental hygiene and maintain good hygiene;

Strictly control, check the damage and loss of hotel equipment, make records and replace them, etc.

As for the floor team leader, the floor manager's functions are refined to the floor range he is responsible for.

At this point, the fire that Yang Zhenhuo set in the front hall has been burned out with a perfect performance.

Next, he must seize the time to implement the apprenticeship as a chef.
Chapter completed!