Chapter 422 Poisoning Incident
Mingyu Supermarket ushered in its second shopping climax during New Year's Day, and the girls temporarily recruited from Xiling University played a great role.
In order to deal with shopping crowds, each supermarket has added at least ten cash register counters, which has stabilized the situation.
As for the organization of the supply, supermarket managers also spent a lot of effort. Fortunately, the supermarket has its own transportation fleet, which can organize supply from other places without interruption. Many nearby supply companies see Mingyu Supermarket's powerful marketing methods and rising sales, and think that they deserve full attention. Under such circumstances, although the sales were booming during New Year's Day, they were finally out of stock.
During a golden week during New Year's Day, Mingyu Supermarket achieved sales of 20 million yuan, breaking its previous sales record.
It is worth mentioning that there has been a new breakthrough in the issuance of membership cards.
There are two ways to obtain the membership card system set by Chen Mingluo. One is to directly recharge 250 yuan, of which 30 yuan is used as membership fees. The balance must be spent and not refunded. The other is to spend 300 yuan in the supermarket at one time, and a membership will be given away.
In addition to these two ways, Chen Mingluo also issued an employee card to his subordinates, which does not require recharge or limited consumption, and can enjoy a 100% discount. However, there is a three-month time limit. If you want to convert it to a membership card, you can directly recharge 200 yuan.
Supermarket managers disagree with the employee card proposed by Chen Mingluo, believing that this is purely a fart after taking off his pants and has no meaning. Since the first two ways to apply for a card are already available, the employee card can also be imitated, but it is just not charged any fees for employees. Why do you still have to do this?
Chen Mingluo explained this a different explanation, "The total number of employees in our two supermarkets now exceeds 500. Although this team is not very large, it is definitely not small, especially because their sources are relatively complex and mostly women, so this is also an advertising resource that can be used."
In fact, Chen Mingluo's subtext is very clear. When women meet, they will always mention topics such as buying things. Mingyu Supermarket is undoubtedly a good shopping topic in Yangshuo today. The characteristic of Chinese people is that there are more people who like to take advantage of small gains, so many people believe in internal prices, internal discounts, internal treatment, etc. As an employee of Mingyu Supermarket, it is quite respectable to get some internal employee cards.
However, when employees of Mingyu Supermarket can get ten employee cards every month, these employee cards will definitely be given away by them as favors.
"If everyone is interested in this, they can develop 5,000 potential members in a month, and accumulate a small amount, and 60,000 a year. Not to mention anything else, as long as these people can recharge in, the funds collected by the supermarket will be a relatively large number, enough for us to do a lot of things." Chen Mingluo said.
In fact, as Chen Mingluo said, for ordinary supermarkets, the venue is rented, the employees have a probation period, the management methods are ready-made, and the goods in the supermarket are also on credit. Their initial operating costs are not high, mainly because they invest more in advertising, so the profits of the supermarket are still very large. As long as they can coordinate the relationships in all aspects, organize the supply of goods, and train employees, it is easy to persevere.
Once the supermarket work is on track, there is basically no big change, and you can work according to the convention every year.
"If we want to make Mingyu Supermarket bigger and stronger, we cannot only focus on Yangshuo, so experience and system are very important-" Chen Mingluo told the managers that his idea was to establish a national supermarket chain, and of course he thought about more things.
Although the conditions in all aspects are not sufficient now, it does not mean that you cannot make more preparations. Once the time is ripe, you still need to act quickly.
While Chen Mingluo was chatting with the managers, he heard the supermarket security guard report the situation to the place via the walkie-talkie, saying that someone below was making trouble and insisted on returning the goods.
"If you return the goods, you can return them. What's the point of debate? Is there any other statement?" Chen Mingluo was a little surprised.
The employees in the supermarket received relatively comprehensive training, including those who should deal with various emergencies. These are all certain rules. So when Chen Mingluo heard this news, the first impression was that the employees were still a little uncomfortable when dealing with such problems.
"No, the other party wants to return food. Our regulations are that without quality problems, the food sold cannot be returned or exchanged." The security guard explained on the opposite side.
"Oh, then, go and have a look--" Chen Mingluo immediately took it seriously when he heard that it was about food.
There are many types of goods in supermarkets, and quality issues are naturally the key to measuring whether a supermarket is trustworthy. When choosing a supply company, the supermarket itself will fully consider this and choose big brands with good reputation and worthy of consumers' trust.
Especially in food, quality and safety are particularly important.
However, people who maliciously extort supermarkets by borrowing the characteristics of food products also exist. In the past, there have been people who use various means to add insects to drinks. Although such things are true and false, once exposed, whether they are true or false, it will have a certain impact on the reputation of the supermarket, and these things will have a greater impact on the production company.
Just imagine, once a company that produces pastries is found to contain rat shit in its products, a company that produces beverages is found to contain cockroaches in its products, and a company that produces cooked meat products is found to contain dead rats, will anyone still be willing to buy their products? The answer is obviously easy to get.
It is precisely for this reason that Chen Mingluo pays more attention to the food area in the supermarket and arranges more people, from the delivery to the shelves to the sales and after-sales service, he tries to have a dedicated person to be responsible for it.
When they went down, they found a customer in the customer service area next to him was arguing with his employees.
"What's going on?" the manager immediately walked over and asked.
"This customer brought two boxes of chicken essence and said he bought it from us and asked for a return." The staff responsible for handling the matter immediately replied.
"Is there any problem with the packaging? Can I issue a receipt?" the manager asked.
"There is no problem with packaging, and there are also small receipts for sale, but although the receipts match the production mark of the goods, the packaging tape is somewhat different." The staff replied in a low voice.
"Oh?" The manager immediately became a little alert when he heard this.
Although the staff's answer was cautious, he still heard the meaning, which was that the other party was likely to be a fake product and wanted to return the fake product through the supermarket's return and exchange mechanism.
This problem is more serious. Once the other party's goal is achieved, the supermarket will suffer more than just receiving fake goods. If these fake goods are sold through supermarket channels and used by customers, the consequences will be very serious, because no one knows what impact will the use of fake goods have, and what price will the supermarket pay for?
Chen Mingluo looked at the customer who requested a return and found that the other party's expression was a little unnatural, and his eyes were also circling, obviously not like a good person.
How much can two boxes of chicken essence be worth? Are you going to take such a big risk?
Chen Mingluo was a little suspicious, and always felt that this matter seemed a bit unsimple, so he told a staff member next to him, "You can return the goods, let him leave his ID card information, as well as his unit and address, and contact number."
Sure enough, when the staff agreed to return the goods and asked the other party to leave relevant information, the man immediately changed his face, "If you don't retreat, you won't retreat. What do you want to do if you ask me in detail?! I won't be angry with this!"
After saying this, the man held his two boxes of chicken essence and prepared to leave.
"Don't leave, you are suspected of manufacturing counterfeit and shoddy products. We have called the police." Chen Mingluo suddenly shouted from behind.
When the man heard this, he threw away two boxes of chicken essence, ran out.
Of course, the security guards were not vegetarians. When they saw this situation, they had already chased them and chased them away. Several security guards at the door also surrounded him and soon caught the man.
"Can't I go back?" The man was caught, no longer the arrogance he had just now, and just asked everyone to let him go.
"Open a box and take a look--" Chen Mingluo ordered.
The staff quickly unpacked a packing box and then saw the chicken essence bag inside.
They were all small packages of 100 grams, and they looked quite large. Someone immediately took out a bag. After careful observation, he found something was wrong. "This thing seems to have a bit of a strange smell."
"Send it for inspection. If there is no problem, you will return it to the other party. If there is any problem, send the person directly to the police station." Chen Mingluo could already determine that the other party was getting a fake, but he just didn't know what the ingredients were, so he needed to identify it.
It didn't take long to get the identification results. In the packaging, there were chicken essence, but in addition to chicken essence, a strong toxic rat ingredient with a high content was also detected.
"Hiss--" After seeing the test result, everyone immediately took a breath of air conditioning.
This is a typical poisoning case! If it were not discovered in time, once these things flow into the market, it would not be the family who would harm it!
Chapter completed!