Lin Yi's remarks were actually edited a lot when they were published.
Although he was very restrained, Jenny Liu still felt that the content was too sensitive and sharp, so she carefully adjusted it to make it look like it was specifically about Uber and Kalanick himself.
It will not trigger any other associations or over-interpretation.
In view of Lin Yi's performance this time, Liu Jianni was very keenly aware of a hint of danger, and specifically emphasized to him:
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"I have no intention of changing your views, but you must be very, very careful when saying these words in public. You don't want us to encounter any additional accidents because of your unobtrusive words during our thousands-mile trip, right?"
"Lin Yi, from now on, I will carefully watch every interview and every public speech you give, and I will not allow you to express yourself freely in unscripted speeches, okay?"
Unexpectedly, he did not rely on his fame to make a living, but was subject to the same control of speech as Gu Caiwei. Lin Yi was a little dumbfounded, but he could also understand Liu Jianni's concerns.
"OK, I will pay very close attention to it."
Sure enough, Liu Jianni's remarks did not cause any misunderstanding. She just attacked the Uber family very accurately. At the same time, it also escalated the conflict that Wanli Travel actively provoked.
Can Kalanick be the one who suffers the consequences of being dumb?
Soon, he responded through the media in Silicon Valley without mentioning his name:
"They're all thieves, right, and I don't think there's any innovation there worth mentioning."
"All they have achieved so far is to mechanically copy the wisdom of Silicon Valley and then rely on some small tricks to disgracefully isolate global competitors."
"I think no one knows this better than our shareholder, Google. After all, some companies happen to have some clever connections. It's not surprising that they can say this."
Google is Uber's C-round investor, but there is no business linkage between the two. Kalanick mentioned it here purely to imply Google's withdrawal from the domestic market that year.
As soon as Kalanick's words came out, it was tantamount to quarreling with Xiong Factory, the big financier behind Wanli Travel, but the latter did not publicly respond to the matter.
Without Lin Yi's intervention, Uber's latest round of financing should have included US$600 million from Xiong Factory. Now the two companies naturally have no relationship, so there is no psychological burden in fighting.
Then the Internet became even more lively, and all kinds of old sesame seeds and rotten millet things were brought out and made a big fuss. The question of "whether there is real innovation in the domestic Internet industry" was enough to last three days and three nights.
All scoldings will turn into farce in the end.
Lin Yi set this fire and it’s not yet known whether it will have any impact on Uber’s business in China, but he feels very comfortable.
If there hadn't been such an opportunity before, and if it had been done earlier, Kalanick wouldn't have rushed over and threatened to acquire at least 40% of Wanli Travel's shares.
When Wanli Travel and Uber were arguing with each other across the Pacific Ocean, his two domestic counterparts had different reactions.
Among all of them, Liu Qing commented on taking a taxi:
"The taxi-hailing industry has achieved great development this year and has also been widely recognized by investors. Under such circumstances, some friends should be more cautious in their words and actions and set an example both inside and outside the industry."
"Of course, we believe that the outside world's concerns about the taxi industry are justified, especially the safety demands of passengers. This is also the core value of taxi hailing, and we have been making a lot of efforts towards this..."
For a while it was difficult to tell who the words were directed at, or it was more like they were playing fifty-fifty, and then they all began to brag skillfully.
But what is more interesting than what they said is what they did.
Wanli Travel found that Dudu Taxi sent out a large number of taxi red envelopes during this period, apparently hoping to take advantage of the two companies' war to gain market share.
Lin Yi naturally couldn't let them succeed, so he immediately counterattacked.
At present, everyone's tacit understanding is that small-scale subsidies have never been discontinued. Everyone has their own interests, but avoids large-scale subsidy consumption wars.
As for the people who met Lin Yi not long ago, their response was that they had no reaction and fell into a strange silence.
Lin Yi couldn't care about that for the time being. Since he initiated this incident, of course he would not fail to consider how to solve it. This plan was also discussed internally and was recognized by other management.
In line with the principle of "if you can do it, don't do it", Wanli Travel did not continue to argue about the two Uber scandals, but simply expressed its own attitude.
Lin Yi announced in a high-profile manner that in order to avoid a recurrence of recent practices in Wanli Travel and ensure the company's sustainable development, a safety committee and a compliance committee will be established internally from now on.
The Safety Committee is used to ensure the company's first goal, which is to ensure the safety of passengers, and to continuously improve the company's operating model and technical means.
The Compliance Committee is used to study and track changes in laws and regulations in various regions across the country to ensure that the company always conducts business activities within the legal framework.
The reason why there are two committees instead of a new department is that these two problems cannot be solved by a single department divided according to management functions, but must be taken seriously by the efforts of the entire company.
Accordingly, the chairman of these two committees is concurrently served by CEO Lin Yi. Except for some senior executives who participate in both committees, the rest are the heads of relevant departments.
Of course, the establishment of two new departments can only be said to be a statement, but Lin Yi still took some practical measures.
After the safety committee was established, it reiterated the company's requirements for driver recruitment and ordered the teams in each region to conduct self-examinations.
There is no problem with the requirements themselves, because they are all established under the guidance of the Transportation Committee, but there is great flexibility in how far they are complied with.
As a result of this self-examination, Wanli Travel has canceled the qualifications of hundreds of drivers nationwide to accept orders on this platform.
Coupled with previous similar activities, the cumulative number of disqualified drivers from Wanli Travel has exceeded thousands. This is a great determination for online ride-hailing platforms that regard transportation capacity as a core resource.
The safety committee also reaffirmed its strict compliance with qualification requirements and fired several employees who made private loans to meet performance review standards.
Lin Yi also emphasized the beginning of research into providing more binding security protection measures through the application of technological updates.
Of course, these all come with costs. In particular, tightening driver registration will aggravate the existing shortage of transportation capacity, which will then affect the completion of operational goals in each region. The execution team is very resistant and full of complaints.
However, under Lin Yi's insistence, these requirements were implemented. The explanation given by the headquarters is:
"Safety and compliance are absolutely correct slogans. We have set a benchmark in this regard, and neither even Kuala Lumpur can refute it."
Dudu, Kuadu, and even Uber did not challenge this issue, but unanimously chose to remain silent.
But for Lin Yi, he only needs one reason to convince himself:
"What's the point of doing it again if I'm no different from anyone else?"