The eldest brother smiled and looked at him, "It's just an emergency. Tour guides are not divided by travel agencies. Tour guides don't have a basic salary and they all make their own money. If you make money, the boss will share it. If something goes wrong, the boss will be the first to push you away.
Go out and take the blame. If the tour guide doesn't stick together, he won't be able to survive.
But this group is also interesting, so I say you should learn to drink. The trip to Yuanyang Valley was canceled that day, and the guests were upset again. What should I do?
I was supposed to take care of dinner by myself, so I paid for them out of my own pocket to treat them to dinner and toast them with a round of wine. I'm telling you, you're from the north, as long as you make them happy by drinking, you'll be friends.
After a round of drinking, I hugged my waist and shoulders and wanted to add WeChat. At this time, I showed off my broken mobile phone. We had fought together and drank together, so we were able to lead the group smoothly.
I went back to Spring City yesterday afternoon. I asked my brother to buy tickets early on the way and took them to Yuanyang Valley. It was a surprise to make up for this. They were very happy."
Seeing the senior brother's satisfied smile, it was because the guests were happy and satisfied. He Huan also smiled and admired the senior brother so much. It was hard to imagine how he brought this group down.
"I gave the plane away this morning. I got back the money I paid for the mobile phone, and the money my brother lost was paid back. Finally, there is no danger. The travel agency over there reported the bill, and I went back to Xingxing Travel Agency and reported my own bill.
I just found……"
The senior brother looked at him and nodded repeatedly, "Unexpectedly, my own regiment lost eight thousand!"
He Huan covered his face and said, "I'm sorry, Senior Brother."
"I also know that you are lost and have been on the hot search. But I have settled the Yulongxia account, and I have already calculated that I will not make any money from this group. I didn't expect that when I came back, the finance department would give me my share of the Yulongxia rebate points.
.”
"Return?" He Huan looked at him.
"That's right!" Senior Brother glanced at him, "Old tour guides have an account in their hearts. No one dares to cheat you, and even points you to lead a tour to help them make money. What should be given to you will be given to you. Not like you
If you know the details, you will be tricked."
He Huan looked at Senior Brother, "Then Senior Brother will receive the rebate!"
"Of course I took it!"
"This is what senior brother deserves," He Huan said.
"The schedule for that day is almost over. After a day of waiting and entertaining, the guests are happy. The last point is shopping. My task is to go home and count the money. You did it for me, and I will share some with you.
I really didn’t expect you to get lost, and I didn’t expect you to be so foolish as to lose 8,000 yuan! This was the first time I split the money, and I was so angry that my heart ached.”
He Huan lowered his head, too embarrassed to look at his senior brother.
After finishing their meal, the two of them got up, He Huan paid the bill, and walked out together.
The elder brother said: "Where do you live?"
"staff dorm."
"Do you know how to get back to Paoma Mountain?"
He Huan tried hard to look at the roads extending in all directions in front of him, his mind was in a mess.
"I'll take a taxi."
The eldest brother lowered his head, and after a while, patted his shoulder and said, "I'll see you off."
"Yeah." He Huan also wanted to chat with the senior brother for a while, so he followed the senior brother all the way to Paoma Mountain. He was dizzy, but not drunk. In this state, the night was like a beautiful woman with a filter, which was particularly alluring.
people.
"Why do you want to be a tour guide?"
"Because I studied this major."
“Why study this major?”
"Because this major doesn't study mathematics."
The senior brother turned to look at him and laughed after a while. He Huan also laughed.
"No wonder you were cheated!" After a while, the senior brother said seriously again: "But you still have to keep a clear account and calculate clearly, otherwise you will have to pay for it in the future!"
He Huan asked: "Senior Brother, if it were you and one point was missed, and the customer asked for a refund, how would you handle it?"
The senior brother smiled and looked at him, "The guide is fixed at one point. Let's wait until you become a tour guide. Adding points or subtracting points are the most common things, and the ways of handling them are also different."
He Huan nodded.
Returning to the foot of Paoma Mountain, Senior Brother stopped and said, "The payment code will appear."
"Huh?" He Huan was stunned.
The senior brother looked at him and said, "This is my regiment."
"Elder brother, if it were you, would the travel agency refund the money to you?"
"Have you ever seen someone spit out the money they ate?"
He Huan shook his head, "That won't work. I can't let senior brother bear the responsibility for the mistakes I made."
"All the consequences started when I left the group. How can I ask a new person to help me? I've been working in vain for ten years!"
"Elder brother, you drew a circle and told me not to go out. I went out on my own. Who is to blame?"
The elder brother laughed and patted him on the shoulder. It was interesting. This little brother can handle it. Many people will always be resentful when they suffer a loss, so they must first take away their own responsibilities.
"I'm telling you that you have the most important qualities for a tour guide."
"What?" He Huan's eyes lit up.
"You just have the courage to take responsibility." Senior Brother said, "Many things are actually not the fault of the tour guide, but you have to bear the blame. We face tourists directly. When tourists encounter problems, we are the first to come to them.
What we need to do at this time is not to entangle who did it or hold who is responsible, but to quickly solve the problem. No matter who caused the problem."
He Huan nodded seriously.
"As a tour guide, you must be broad-minded and able to tolerate grievances. You must have your own account in mind but don't worry about it."
"Thank you, Senior Brother." He Huan said sincerely.
"It's not a big deal to be crazy, the blue star is round."
He Huan's eyes lit up. This was the most beautiful thing he had ever heard as a road idiot!
"On the road, drivers will know the way. In scenic spots, many have guides. The tour guide's job is to arrange for tourists to eat, drink and have sex. The most important thing is to be able to deal with interpersonal relationships. Tour guides are about human relations and connections."
"Um."
The senior brother pulled out his QR code and handed it to him. He Huan had no choice but to add WeChat. He couldn't refuse.
Immediately afterwards, the senior brother transferred 8,000 yuan.
He Huan raised his head and said, "Senior Brother, I will pay your tuition fees."
"You just graduated. What do you get from being a lecturer? Hurry up."
"Elder brother, you still want to give me some money, but I've tricked you. I really can't take it. If it were you, you wouldn't delay the trip. Even if it delayed the trip, you wouldn't let the tourists complain for a refund. Even if you get a refund,
I won’t pay 8,000 yuan. Every step of this is my fault, how can I let you bear it? "
"I just told you, don't worry about being a tour guide." The senior brother reached out and clicked receive on his mobile phone.
"Elder brother..."
"Okay, forget about mother-in-law and mother-in-law. If you weren't stupid, I wouldn't recognize you as my little brother."
He Huan smiled. Every step was wrong, but every step was right, right? Just like that, he picked up a benevolent senior brother!
"It's enough to check out the spots. Don't waste time by staying in the scenic spot." The senior brother turned and walked towards the roadside.
"Um."
Watching his elder brother take a car and merge into the traffic, He Huan felt happy and confused at the same time.
The eyes are hot.
Rather than picking up the 8,000 yuan, I am more happy to have picked up a senior brother! It is so rare for a newbie who has just entered the world to have such a senior to lead the way!
He Huan put his hands in his pockets and jumped up the steps step by step.
When I returned to the dormitory, I saw how happy he was. His joy was simply indescribable.
The three of them looked at his flushed face, and Lin Xiaolu asked, "Did you go to dinner with Director Sun or with the beautiful woman?"
"Director Sun."
"What's your relationship with Director Sun?"
He Huan smiled and went into the room to get his pajamas and take a shower.
The three of them looked at each other, and Lin Xiaolu patted his thigh, "Then the old monster won't take him to drink flower wine, right?"