He Huan returned to Jingyuan Travel Agency and Ji Tiao raised his head, "Ah! Xiaobailong, are you back? The registration for the Xiaobailong tour is full! We are screening tourists!"
He Huan said nothing, turned around and rushed into Mr. Zhou's office, "How much did Senior Sister pay?"
"We didn't lose money!" Mr. Zhou raised his head from behind his desk, "That was a regular tour, not a purchased tour. The tour guide in Dizhou posted it, but she didn't. The losses in Chuncheng were borne by our travel agency."
Seeing that he was a little excited, the Little White Dragon Group was full of applications. Mr. Zhou was afraid that he would quit again, so he quickly stood up, walked around the desk, and pulled him to the sofa.
He Huan shook off her hand, "Why did you stop Senior Sister's tour?"
"We didn't stop this. The travel agency definitely didn't want to stop! Jingjing is such a good tour guide! This is a penalty letter issued by the law enforcement team!"
"What is the reason for suspending the tour?"
"Tourists complained that she tricked them into buying expensive things in the store."
"Did she open the store? Did she decide the route?"
"No……"
"When you write the itinerary, and she executes it, isn't it normal for her to ask tourists to buy things? Or is it that you have written it in, and when she executes it, she can tell tourists not to buy anything? It seems like only a lunatic like me would do this.
!”
"Little White Dragon..."
"She didn't do a thing wrong! She was just executing your line! Why punish her? Why only punish her?"
"Could it be..." Mr. Zhou spread his hands, "Will our travel agency also close its doors? We have already borne the losses for her, and she just returned the commission."
"What does it mean to help her bear losses? It's not the store she opened! It's not the route she set! Why punish her? What did she do wrong? How much money did she earn for the travel agency? When she made money, she was an outstanding employee on the performance list! Something happened.
She carries it alone?"
"She is not the only one to bear it." Mr. Zhou said, "The cost of Spring City is the loss borne by the travel agency!"
"When she makes money, the travel agency gets the lion's share. If the tourists refund their money, shouldn't the travel agency bear the responsibility?"
"That's right! We didn't say anything!"
"But she led the group! All her income was refunded! Her work was in vain! She was also punished! Is this reasonable?"
"It's unreasonable." Mr. Zhou said helplessly, "But the travel agency also lost money! The travel agency took the bulk and returned it! The tourists returned the goods for refunds, and we also refunded the money to the shopping store! Everyone's work was in vain!
"
He Huan stood at a loss for a while. Who was wrong? Was he really wrong?
Mr. Zhou gently pulled his arm and looked at his chapped lips, "Xiao Bailong, sit down and drink some water."
Turning around to pour him a glass of water, He Huan had already turned around and ran out.
Mr. Zhou covered his forehead, "Ah!" He was so angry that he slammed the table repeatedly, "What is he going to do again?"
"Xiao Bailong!" Ji Tiao saw him coming out, "Do you want to choose the tourists yourself?"
He Huan rushed out without looking back.
When he ran to the Tourism Bureau Complaint Center, the staff on lunch break gathered themselves together and turned to look at him, "Xiao Bailong, why are you here again?"
Now they both fear and respect him.
"Who asked Bai Jingjing to suspend the group for three months?"
There are many tour guides, but Baigujing is well-known in the Yunzhou tourism circle, and the complaint center also knows him.
"Tourists complained, and she tricked them into buying a lot of jade."
"Caiyun City has been open for more than ten years! It's a dignified four-A scenic spot! Was it approved by Bai Jingjing? That four-A scenic spot is unpretentious, and that point is not included in the schedule. Such prices and routes are not popular in the world.
, can the tour guide bring tourists in by herself? Why should she be punished? Let me ask you, why should she stop her tour?"
The staff were all dizzy.
"Hurry up and ask the law enforcement team to cancel the punishment!" He Huan sat down and refused to leave.
Everyone looked at each other. The director looked at this thorn and quickly reported to the director. The director was praising him! Now let him face the glory of Yunzhou by himself! Let the tour guide set an example!
After a while, the director took him to the law enforcement corps. The director sat inside and pointed to the seat next to him with a smile, "Xiao Bailong, come here, sit down."
He Huan walked over and sat down, picked up the water glass in front of him, and drank it all.
The director said gently: "Now tell me, what's going on?"
"Bai Jingjing took a group to Caiyun City, and all the items purchased by the whole group were refunded. They were also punished by suspending the group. I just want to know that this Caiyun City was not opened by the tour guide, and this Caiyun City was not added by the tour guide, but was clearly written in
It’s on the line! It’s a regular travel contract! Why punish her? What did she do wrong?”
The law enforcement team all lowered their heads, some scratched their noses, some looked at the floor.
Director, look at the captain, he doesn’t care about every detail!
The head of the law enforcement team said: "The specific situation is that Bai Jingjing took tourists to buy jade, and kept telling the story of the jade. After buying it, he praised them for the quality of what they bought. But when the tourists went back to have someone appraise it, they said it was several times more expensive than outside.
So I quit and complained that she was cheating tourists."
"Okay! She doesn't deceive tourists! Like me, she tells tourists that this is fake! It's several times more expensive than outside! And then she also waits to be beaten like me? What did the tour guide do wrong?"
No one spoke.
The director looked at him, "What do you think?"
"Withdraw her punishment."
The captain said: "Xiao Bailong, this order must be carried out, how can the punishment be revoked casually? Isn't that child's play?"
"It's you who are kidding!" He Huan said loudly, "The items in the shopping store are either fake or several times more expensive than outside. They have been around for so many years! If tourists complain, the tour guide will be punished!
Is the shopping store opened by the tour guide? Approved by the tour guide? The route is planned by the tour guide? Isn’t it enough that the tour guide has been taking the blame for everyone for so many years?"
"This..." the director said, "Food, accommodation, travel, shopping and entertainment are all elements of tourism. Indeed, in recent years, shopping stores have been the mainstay of the entire tourism market in all regions.
Caiyun City is indeed a designated shopping store. Its products are also genuine. As for prices, market economy, and voluntary buying and selling."
"Buying and selling is voluntary, and Bai Jingjing didn't force them to buy! They also bought voluntarily! Why do tourists punish tour guides when they complain?"
Everyone looked at him and didn't know what to say.
He Huan nodded, "Okay! Then I'll post it online. Now I can't control it even if I don't go online, right?"
"Little White Dragon!" Everyone was shocked.
Caiyun City, including Qingfenglai, belongs to the largest tourism group in Yunzhou. It has indeed become the largest tourism enterprise through tourism, and it has indeed supported many travel agencies and tour guides, and prospered the local economy.
This thing is too complicated.
The director looked at him with a headache, waved his hand, and motioned for everyone to go out.
Everyone went out, and the director looked at him, "Xiao Bailong, you can't post this on the Internet. It involves too much. Caiyun City is a regular four-A attraction, and it is also a must-visit attraction for tourists in recent years.
It's on the way to Stone City. It's a must-go even when visiting Qingfeng. It has indeed accumulated capital through tourism, and is now undergoing a transformation, moving from tourism products to branding.
Some things, you say, are several times more expensive than outside, and you feel a loss after buying them. However, if it is a brand and a celebrity is appointed to endorse it, you will not feel a loss if it is several times more expensive, and you will still feel that you have gained face. Isn’t that right?
?”
He Huan nodded.
"They are following the branding route, so you can't mess around." The director stroked his shoulder, "This is not just a matter for our tourism circle."
After another pause, "Any accumulation of capital can hardly be said to be complete... Well, you are too young, this matter is too big."
He Huan also calmed down a little. This tourism group has accumulated capital through tourism. Now their jewelry and tea advertisements can be seen in many places, and they have also invited celebrities to endorse. They have even entered real estate.
Once it gets fried, it’s worth the price!
If it is not popular, it is just a souvenir, and it depends on the tour guide to promote it. Tourists feel that they are losing money, so they complain to the tour guide for cheating them!
"According to this, Senior Sister is right." He Huan said, "They have really become a big brand, and the jadeite bought by tourists has become famous and valuable. I didn't lie to them!"
"Yes!" the director said, "so it's hard to explain something clearly. You blow up a bubble and say it's worth so much money, and everyone believes it and pursues it, so it's worth that much money. The bubble is not blown.
When it comes up, no one knows, no one believes it, and it costs so much to sell it, so it’s too expensive.”
"Yeah." He Huan said, "It's just that they turned around and the tour guide was too unfair."
"Cancel it, can I ask them to cancel the punishment?"
"Okay, thank you, Director." He Huan stood up, bowed, and walked out.
Everyone looked at his back in the corridor, "Why does Xiao Bailong like to take care of things so much? He is not the one being punished!"
"Because I taught tourists how to refund money." He Huan said and left without looking back.
Everyone looked at each other, shocked!
The director came out and said, "Cancel it."
The captain nodded, "He's like a cactus! Anyone who touches it will get pricked! It's still not clean!"
The director smiled and said: "Then when you receive complaints and implement penalties, just talk to the tourists and don't punish the tour guides as soon as they complain!"
Everyone sighed together, it was hard to do their job!
"Indeed, the pressure of low-price travel cannot be left to the tour guide alone, nor can tourists use this as a reason to complain to the tour guide." The director said, "Let's all think about it and clarify this responsibility. We will hold a meeting in a few days.
.”
He Huan walked out of the tourist office, not happy.
When we arrived at the bus stop in front of the tourism bureau, a bus drove by. He Huan didn't even look at it, so he got on it.
Only two stops later, Mr. Zhou called: "Xiao Bailong! You are so awesome! The Tourism Bureau has revoked the punishment against Jingjing! I asked her to come back, so you can come back too!"
"I'm not coming back."
"Ah?" Mr. Zhou said anxiously, "We've collected all the guests. Take a look and we can go on a group tour."
"I don't want to lead a group anymore."
"this……"
He Huan hung up, turned off his phone, and leaned against the car window.
The tourists before and after looked at him, and were surprised. After listening to his words and looking at his sad look, they did not bother him.
When we got off the car at Yunchi, He Huan stood on the edge. It was windy and cold. A few seagulls were flying in the wind and waves, and they had already arrived in advance.