In recent times, the top management of [Chaofan Group] feels that the company has changed a lot.
Everything happened because the group boss Wu Siyuan invited a mysterious Internet technology expert.
There is no name, only a code name, called——[King Kong]!
Wu Siyuan seemed to trust him very much and gave him the position of chief information technology expert of the group. His annual salary was the highest in the entire group, except for Lin Meiyi, who was in charge of finance.
Even the bosses of several branches cannot compare to others.
What's even more outrageous is that [King Kong] claims to have social phobia and only agrees to use messaging software to communicate with them.
From beginning to end, they only met King Kong once during the conference - well, on the video chat page.
[King Kong] is a young man who looks burly, but has a very pale face, a bald head, and slender fingers than a woman. Judging from his appearance, he is probably between 25 and 30 years old. It is difficult to determine his specific age. Regarding his arrival, some senior executives of the group were very dissatisfied.
In one sentence - why?
But soon, the guy codenamed [King Kong] quickly showed his value.
Let’s not talk about the [Quick Purchase] series software that has been updated.
It is true that the user experience of [Quick Purchase] is much better than before, but for the executives of [Chaoqun Group], this is not enough.
[King Kong] The second software launched by this newly appointed chief information technology expert integrates OA, CRM, ERP, HR and other modern office software functions into one, named [Spark].
The name [Xinghuo] comes from a saying - when gathered it is a ball of fire, when scattered it is a sky full of stars.
"Gathering" refers to [Spark] the gathering of various functions, which is a fire of enlightenment that illuminates the development of an enterprise.
"Scattered" means that employees in every position of the company can find a functional section that suits them in this [Spark], which is a star that guides employees forward.
Let’s talk about the above modern office software.
Let’s talk about the OA system first.
OA is the abbreviation of English Office Automation, which is "office automation". It is a platform for collaborative office and internal management built using network and software technology.
OA is organizational behavior management software and the basic software for enterprise informatization. Using OA can achieve efficient collaboration within the unit. Its functions cover communication, approval, collaboration, document information, personnel, administration, attendance, customers, sales, and procurement.
, sending and receiving official documents, business integration, etc.
OA is a management software for most people in a unit. Through the OA office system, a multi-person, multi-department, and cross-regional collaborative office model can be realized, so that many daily things that are done manually can be replaced by functions provided by computers and networks. Based on
Mobile oa's ability to work anytime and anywhere further enhances the application effect of oa.
The OA system has the following major advantages:
1. Save work costs and facilitate document circulation management.
2. Facilitate retrieval and promote information sharing,
3. Enhance monitoring capabilities and improve administrative management levels.
4. Improve work efficiency and create excellent team awareness.
5. Realize automatic office work and build a scientific management model.
However, the shortcomings of the OA system are also obvious. One is that the distributed office function of the OA office system cannot be realized due to confidentiality issues, and the other is that the OA office system is not fully integrated with other information management systems.
Moreover, OA is more oriented to internal management of enterprises. For some sales-oriented enterprises, their core is their customers, so the OA system is not suitable, or in other words, not enough.
These sales-oriented companies need a system that can assist them in customer relationship management.
At this time, the role of the CRM system comes into play.
The main purpose of the CRM system is to establish, develop and maintain customer relationships. The essence is to attract customers, retain customers, and maximize customer benefits. The goal is to help you develop customer relationships, promote business growth and improve customer loyalty.
The CRM system is a specific software and implementation method that uses information technology as a means to effectively improve corporate profits, customer satisfaction, and employee productivity. It uses historical data analysis about customers and the company to improve business relationships with customers, thereby achieving
Sales growth and sales forecasts.
The CRM system is also a method of managing the interaction between an enterprise and current and potential customers. It improves customer loyalty, shortens the sales cycle, reduces sales costs, increases sales revenue, and expands the market by meeting the personalized needs of customers, thereby comprehensively
Improve corporate profitability and competitiveness.
As for the ERP system.
ERP is an enterprise information management system mainly oriented to the manufacturing industry for the integrated management of material resources, financial resources and information resources.
ERP is an enterprise management software with management accounting as its core that can provide cross-regional, cross-department, and even cross-company integration of real-time information. It is targeted at material resource management (logistics), human resource management (people flow), and financial resource management (financial flow).
Information resource management (information flow) integrated enterprise management software.
Needless to say, the HR system is a human resources management system.
Generally speaking, a single piece of software cannot meet the development and management needs of a modern enterprise, especially an enterprise with a large number of people.
Large enterprises need multiple modern office software to manage more and more employees.
The more people there are, the more prominent the role of modern office software will be. Otherwise, [big business disease] alone can drag an enterprise to death, just like many state-owned enterprises with poor management in the 1950s and 1960s!
However, it is sometimes not so convenient to use multiple software at the same time. After all, effective integration and information sharing cannot be achieved within the software.
Although a CRM or OA system that integrates multiple office software functions has gradually emerged, the experience of using them is not as good as the [Spark] software loaded with [Semi-Intelligent Engine] by [King Kong]! p>
The interface design of [Spark] software is similar to the now popular [WeChat], which is also divided into four columns.
The name of the first column is [Spark], which is also where various chat boxes are presented.
The name of the second column is [Address Book]. [Address Book] contains [Spark Numbers] for leaders at all levels of the group. You can add friends by applying and agreeing to add them to your own address book.
When a new employee obtains an account and password from the HR specialist to log in, his [Spark] communication will automatically add the [Spark] of his colleagues in the company or department to which he belongs, including superior leaders and colleagues from units at the same level.
As well as [Spark] for company administration, human resources, finance and other staff.