At Wu Hao's instruction, Haoyu Technology's official website and Weibo immediately issued a formal statement. The statement introduced and explained the entire matter, and provided relevant opinions and attitudes on handling it.
He also gave an explanation immediately.
Immediately afterwards, Wu Hao also forwarded this post on Weibo immediately and wrote an article.
"We are very confident in this battery, and there are no problems with its safety performance. It has passed multiple multi-layered tests by domestic and foreign product safety and quality inspection agencies, and some of the tests are much more stringent than in reality.
We still don’t know what caused the batteries of these three mobile phones to explode naturally, so we have dispatched our best team of battery technology experts to form a joint investigation with H’s technical safety experts and experts from relevant authorities.
The team will conduct a thorough investigation of these three incidents and we will have answers in the next few days.
What I want to say is that we have never been a company that avoids and faces problems, so no matter what the result is, we will announce it to the public as soon as possible. If it is our responsibility, no matter what the consequences are, we will never shirk it.
Unfortunately, we can currently only contact one user in the three incidents. The other two users did not leave any contact information, nor did they contact us or H Wei’s after-sales department to provide feedback.
This time, this matter is not only about the interests of these three people, but also about the vital interests of all users and consumers.
I hope that the parties involved in these three incidents can actively cooperate with our investigation. Only by clarifying the reasons can we bear the relevant losses and provide the maximum compensation.
Before all the results are released, we also ask everyone to remain patient and rational and wait for the results to be released.
On the 23rd, I will hold a joint press conference with @Tao Zhengyang, the general manager of H Wei’s mobile phone product division, to announce the preliminary investigation results and related specific details, and the entire process will be broadcast live on the Internet.
Everyone is welcome to pay attention and supervise at that time.”
Tao Zhengyang, who was @@, also immediately forwarded Wu Hao's Weibo post and wrote: "We believe in our products and our partners. On the 23rd, we will look forward to the truth together."
Because this matter has become a hot topic, Haoyu Technology and Wu Hao's successive statements, as well as Tao Zhengyang's forwarding, suddenly caused many netizens to forward and comment.
They published the article in the early morning, so the front pages of major websites and media were full of reports on this aspect early in the morning. And so many reports made more netizens start to pay attention and discuss it.
"Wu Hao failed this time."
"You deserve it. A little achievement will make you swell."
"I've known for a long time that this is a liar and he will be finished sooner or later, but I didn't expect it to be so soon."
"Battery technology has been stagnant for decades. Why did he successfully develop it all of a sudden? He really thinks he is Edison."
"Let's see the results. I just bought the H2 and I like it very much. I hope there will be no problems."
"Response to the person upstairs: The problem this time is the battery, so there is nothing wrong with the product I purchased before, so you can use it with confidence."
"Who knows, maybe there are other problems that have not been exposed. Each of these companies is very bad."
"Reply to the person above: How dark is your soul, or have you been persecuted. Everyone has a bad time and makes mistakes, so it's enough to sincerely correct them. Isn't it a heinous crime that requires you to go to eighteen levels of hell and never be able to get over again?
Besides, there’s no result yet, right?”
"I found a Navy one, no, it should be a Navy one. It exploded and spontaneously combusted, and you still said it could be the result. Can you believe the lies of these companies? I guess a big thing has turned into a trivial matter."
"It's just that something like this happened to the mobile phone I just bought. How can I rest assured that I went to return it this afternoon."
"Go with me, go with me. Me too. This happened to me just after I bought it. It's so disgusting."
"I don't know if I can return the H2 smart voice assistant I bought. For no other reason than that, I feel very disgusted."
"You are too extreme. The results of the investigation have not yet been released."
"That's right, I don't know if it's true or not. Didn't Wu Hao say that these people can't be contacted?"
"Who knows, maybe he is hiding out of fear of retaliation."
"Reply to the person above: I am afraid of retaliation. This is a society governed by law. So many netizens are watching. Do they have any brains if they dare to retaliate?"
"Let's just wait for the results. It's coming soon anyway. Let's hear what Wu Hao said at the press conference."
"What can I say, shirking responsibility?"
…
Faced with the increasingly serious situation, Deputy Director Wang Lianggong of the Bureau of Science and Industry finally couldn't sit still and called him directly to ask about his situation: "Xiao Wu, have the results come out? What's going on?"
"Director, the specific results are still under intense investigation, and the results are expected to be available soon. Don't worry, we have confidence in our products." Wu Hao said confidently on the phone.
Wang Lianggong's somewhat deep voice came over the phone and said: "It's good to have confidence, but this time the matter is quite big, and the leaders above have already begun to intervene. So I hope you can calm down the storm as soon as possible and eliminate the consequences of this matter."
The adverse effects caused by this are also for your own good."
"Don't worry, no matter what the outcome is, we will calm down the storm as soon as possible." Wu Hao promised on the phone.
"That's good!" After Wang Lianggong heard what he said, he hung up the phone with satisfaction.
Wang Lianggong's attitude is very clear, that is, no matter what the reason is, he must first calm down the storm and eliminate the impact as soon as possible, and we will talk about the rest later. This attitude is in line with his identity. For him, eliminating the impact of the incident is the first priority.
bit.
Then the phone call from Li Weiguo of the Institute of Aeronautics and Astronautics made him feel a lot more comfortable. After he introduced the whole incident, Li Weiguo said on the phone.
"Since you have confidence in this battery and think that it is definitely not a problem with the battery, then feel free to go and check it out. We are here to support you if there is any problem."
"Thank you Li Suo, I feel much more relieved with your words." Wu Hao said warmly.
Hahahaha, Li Weiguo's hearty voice came over the phone: "Young people must not only learn to bear pressure, but also learn to tolerate criticism. These are training for you and will also accelerate your growth.
Throughout the history of the world, no celebrity has had smooth sailing before becoming famous.
Come on, kid, many of us are watching you, don’t let everyone down.”
"Don't worry, this little disturbance can't defeat me." Wu Hao said with a confident voice.
"Okay, I'm waiting for the good news of your victory."
After hanging up the phone, Wu Hao clenched his fists. With Li Weiguo's support and encouragement, his initially wavering heart became firm again.
He really wanted to see who was 'directing' all this. He really thought he was easy to bully.
