With a bald head on his head, it was almost midnight when Cai Gen returned to the store.
The room was actually very lively, everyone was there, and they were still discussing something intensely.
Cai Gen took a look and asked, what does this mean?
If you don't go home and sleep, why are you trying to gain popularity here?
There is no Mr. Long squatting outside, who are you trying to scare?
"Why don't you go home? What are you discussing?"
A simple question that instantly silenced the room.
Xiao Sun saw that Cai Gen was still bald and a little confused.
"Third uncle, why did you shave your hair and it finally grew back?"
Cai Gen said helplessly.
"I can't dye it, I don't know what's going on, and there's nothing I can do about it."
"Brother Cai, that may be because Maverick's rejuvenation effect has not diminished yet.
Your hair has the ability to heal itself, so it cannot be dyed.
After a while, the recovery effect will fade, and you can dye your hair.
But it’s not necessary now.”
Zhen Shuiyin's afterthought made Cai Gen feel bad, and he glared at Zhen Shuiyin complainingly.
"Why didn't you tell me earlier? Why didn't you stop me when I went to dye my hair?"
"Brother Cai, I am inferring the cause from the result. There is no way to predict it."
The result has been like this. Besides making you regret, does knowing the reason have any other effect?
"If you don't go home, what are you doing? Are you waiting for supper?"
"Third uncle, they feel that your plan just now is a bit flawed, as it is about the children."
These people are really sick. They are the ones who come up with ideas. They give themselves a lot of advice and various persuasion.
I thought it was feasible and prepared to do something big, but now I have another flaw.
However, Cai Gen's enthusiasm for finding new hope has not subsided yet.
"Tell me, what's the flaw?"
"Brother Cai, as a shared child, do you want door-to-door service?"
Cai Gen imagined the service scenario in his mind, and he really needed one-on-one door-to-door service.
"Yes, care services for the elderly must of course be delivered to their doorsteps.
Calling customers to me is called caring for me."
Shi Huozhu didn't seem to hear the smell of gunpowder in Cai Gen's words and continued the topic just now.
"Then there are two kinds of risks, internal risks and external risks."
Although a service industry is not considered catering, why is there still risk?
Cai Gen's mood was impetuous, like a drowning man grabbing a lifebuoy. But you said the lifebuoy was of poor quality and there was a risk that he would let go.
"No stealing, no robbery, fair and reasonable, all based on voluntariness, where is the risk?"
Shi Huozhu looked like he was too young, as if he had found his own superiority.
"Internal risk is the risk of service personnel. If something is lost or a force majeure accident occurs, how can service personnel protect themselves?
External risk is a matter of customers' trust in you. What if you are a liar, what if you say one thing and do another, what if you have other intentions, how can customers protect themselves?"
These two risks were very serious, and the consequences were serious. Cai Gen calmed down immediately.
Even if there is no conflict, there will still be many complicated situations, right?
For example, during the service process, if a customer suddenly becomes ill, and there are no witnesses, it is really unclear.
By the way, there are many examples of how to avoid this kind of risk. Cai Gen immediately thought of it.
"For internal risks, a recorder can be used to record the entire service process.
On the one hand, it is to supervise the quality of services, and on the other hand, it is to avoid trouble and preserve evidence.
By the way, when you mentioned this, I also thought of sending this service video to the customers’ children every time.
As a preservation of image data of the elderly's daily life, this is very meaningful and can be considered a service feature.
Imagine that if we serve for fifty-two weeks a year, there will be fifty-two video clips of the elderly’s daily life.
How precious will this be when the old man is gone?
You can take it out and look at it at any time to remember the old man’s voice and smile.”
Xiao Sun has worked in many industries and has a certain understanding of these things. When Cai Gen said it, he seemed to think it made sense.
"Third uncle, you said this, it seems to be very unique. Hire a photographer to come to your home every week to record videos. How much does it cost?"
"My enemy, Xiao Sun, you said we should edit it again and make a documentary for each elderly person.
Is it better for my children to take it out and show it during New Year’s Eve than to look at the photos? Just tell me whether it’s better or not?”
Everyone saw that Cai Gen seemed to be in a focused attitude, and his brain's divergent thinking had been turned on.
It is definitely not a good time to disobey Cai Gen. Even if you have different opinions, you need to express them tactfully.
They nodded at the same time and said in unison.
"powerful!"
Although he got unanimous approval, Cai Gen was very happy, but seeing what Shi Huozhu said was a bit unnatural, he instantly thought of the second risk.
"As for the external risks that Brother Shi mentioned, there is no way we can completely eliminate them.
After all, not all the customers we will serve in the future will be acquaintances like Aunt Li.
The only thing we can do is that we must have legal procedures, formal industry qualifications, standardized service procedures, rigorous pre-job training, and high-quality service personnel.
Filial piety comes first. All staff first agree with the service concept of sharing children. This is a good thing to do good deeds and accumulate virtue, and secondly, economic benefits.
Moreover, I think this is also the best way to practice good things in today's society.
Make the elderly happy and get a good reputation, thereby adding more customers, gaining more economic benefits, and a virtuous cycle."
Cai Gen felt that he had found the same feeling he had when he was working in other places, a little familiar and a little strange.
Many of my ideas in the past did not have much room to be used in a fast food restaurant.
Could it be that I have finally found a career change that is more suitable for my career?
Zhen Shuiyin feels that Cai Gen has started a new model, which is different from the past of delivering fast food and selling box lunches.
If it is to match Cai Gen's current context, Zhen Shuiyin also needs to adjust her own frequency.
"Brother Cai, then there are a few more questions.
How do you promote it?
How to find potential customers?
How to attract customers?
How to increase customer stickiness?”
In addition to reading horoscopes, has Zhen Shuiyin also been involved in marketing work before?
This question is very professional, and it hits the nail on the head.
Xiao Tmall was standing by and couldn't get a word in. At this time, he felt that he could help his master solve the problem.
"That's not easy. Send eggs, and then trick all the old men and women into coming. If they don't listen to the two-hour class, they won't give you the eggs.
This is what Zhao Daniu does, more than 10,000 mattresses have been sold out, he has mature experience."
Although, this promotion method of small favors is indeed very effective.
But if Cai Gen is asked to imitate Zhao Daniu, he cannot accept it psychologically. He is a liar.
This is a sunny little project of mine, so I can’t just play it dark under the light at the beginning.
In this small city, there are many advertising and promotion methods. Cai Gen tried them all when he was running a takeout business.
Whether it is an electronic screen in a business district or an in-car advertisement, it looks beautiful but is useless and ungrounded.