Zhang Houwen didn't know that Liu Haotian was quite successful in the field of discipline inspection and supervision before going to Jixiang Province. Especially during the time when he served as county party secretary and county magistrate, Liu Haotian had already worked hard on discipline inspection and supervision.
Kung Fu is more suitable for many excellent discipline inspection and supervision personnel. He has held many discussions. It can be said that Liu Haotian's deep understanding of the field of discipline inspection and supervision and his knowledge reserve far exceed that of ordinary discipline inspection and supervision personnel.
Because the people Liu Haotian comes into contact with are often top soldiers in the field of discipline inspection and supervision.
Because of this, Liu Haotian had the confidence to give lectures to these three elites.
Chen Haiming asked: "Secretary Liu, what is the second stage of the conversation partner you mentioned?"
Liu Haotian said with a smile: "The second stage I am talking about is the confrontation and stalemate stage. In this stage, the person you are talking to often has a certain job status before. From a person holding public power to a person subject to review and investigation, the psychological gap is very big.
It is difficult for them to adapt to the conversation environment for a while. Therefore, when facing the interlocutor, they may defend themselves again and again to show their innocence;
stalemate.
At this stage, as a disciplinary inspection and supervision officer, you must have a very clear psychological positioning, and at the same time, you must have a 10-minute detailed plan to deal with it, and you must adopt different handling methods for different situations."
When Liu Haotian said this, Zhang Houwen's heart slowly sank again. At this moment, he had discovered that Liu Haotian's ability to speak such professional words was enough to prove that Liu Haotian really knew the field of discipline inspection and supervision.
At this time, Liu Haotian continued: "The third psychological stage of the conversation partner is the wavering and hesitation stage. At this stage, based on the psychology of the conversation partner, the disciplinary inspection and supervision interrogators should attack the policy throughout the conversation, use evidence in combination, and use both false and true information.
Combining other strategies and methods, the subjective and objective foundations and lies that the conversation partner relies on to resist are exposed and refuted one by one. The mentality of hesitation and wavering will gradually increase, the ideological struggle will be fierce, and the behavior of hesitation and wavering will appear. This is the key stage for the success or failure of the conversation.
.
At this stage, the requirements for our discipline inspection and supervisory personnel are very high, not only requiring us to have strong psychological warfare capabilities, but also requiring us to have strong logical thinking skills and strong debating skills.
Only by maximizing our qualities in all aspects can we break through the psychological defenses of the person we are talking to as quickly as possible.
As long as this line of defense is broken, the fourth stage can be entered, which is the stage of confession by the interlocutor. After passing the previous stages, the interlocutor knows that the problem has been exposed, and the disciplinary inspection and supervision agencies have obtained evidence of his violations of laws and regulations.
, and after a long period of competition, I wanted to get out of the predicament as soon as possible, so I began to explain the problem. However, due to the fear of crime and luck, there are often situations where small things are favored rather than big ones, minor things are favored rather than important ones, and things are revealed rather than concealed.
The phenomenon of real and false. At this time, we, the discipline inspection and supervision personnel, must accurately seize the opportunity, continue to pursue the victory, and destroy their psychological defenses in one fell swoop.
As long as the fourth stage can be passed smoothly, it will enter the final stage and the performance in all aspects will become stable.
We cannot take it lightly at this stage, because affected by subjective and objective factors, as well as internal and external factors, the interlocutor's confession is often repetitive and variable, and he may change his confession from time to time.
Exists to a certain extent.
Especially sometimes, the "reverse work" of stakeholders and their repeated weighing of their own pros and cons are interference factors. Even for those conversation partners with good attitudes, we should be mentally prepared and pay attention to stability.
His oral confession."
Liu Haotian said this and continued: "The above five stages are just the general psychological changes of the conversation partners that I have summarized. Specific to different cases, individual personality characteristics and psychological quality differences may not necessarily affect each stage.
Everyone will experience it, and there is no need to follow the five stages I mentioned. Instead, you need to be familiar with the five stages I mentioned and master them flexibly."
After Liu Haotian finished speaking, Chen Haiming suddenly said: "Secretary Liu, I have understood the five stages you mentioned. It can be said that it describes the normal five psychological stages of changes in the conversation partner step by step, but now I have some
The question is, when we encounter an inveterate and powerful anti-reconnaissance target like Zhang Houwen, do we have any specific operational methods that can quickly break through his psychological defense?"
After Chen Haiming asked this question, Zhang Houwen suddenly became nervous, and his eyes were full of expectation. He also wanted to see whether Liu Haotian had any actual operating experience. Because the question raised by Chen Haiming was very important.
Sharp, without practical experience, it is basically impossible to answer this question.
Because of the five psychological stages Liu Haotian mentioned before, it is possible for anyone who is good at summarizing to summarize them. However, if you want to answer Chen Haiming's question, you must have strong practical ability.
At this moment, in addition to Zhang Houwen, Wang Yifei and Zhao Changqiu were also staring at Liu Haotian with burning eyes.
They knew very well that Chen Haiming's question could be said to have posed a big problem for Secretary Liu.
Liu Haotian said with a smile: "The five stages of psychological changes I just mentioned can be handled and resolved in different ways for different psychological stages. From the perspective of the strength, weakness, hardness, softness, direct detour, etc. of the conversation method itself, I put
The specific operation methods are divided into three types, which are also the three main conversation methods to break through the psychological defense line of our conversation:
First, the deterrent method,
The deterrent method is the main method for the interlocutor to exert pressure on the conversation partner. Conversation is a serious and intense psychological war. The interlocutor must maintain a psychological shock and high-pressure posture towards the conversation partner. Authoritative deterrence. Some objects who have just entered the conversation process,
There are often some unrealistic fantasies and fluke mentality, and the position is not correct and the interlocutor is not taken seriously. At this time, the interlocutor should use the party and the country to fight against corruption.
. The decisive attitude to defeat and the faith and courage of the discipline inspection and supervision agencies to "kill tigers" and "swatting flies" are used as the starting point, to dispel their delusions with thunderous momentum, establish an overwhelming advantage, and firmly control the initiative in the conversation.
There are several levels we can use to shock these conversation partners:
1. Discipline and law deterrence. Use the sky net to show the inevitability of discipline and law; use leniency for confession and strictness for resistance to clarify the consequences of refusing to confess; warn that the dignity of discipline and law cannot be violated and authority cannot be trampled on.
Blind confrontation will inevitably pay a heavy price; by preaching legal policies to the conversation partners, let them realize that the evidence of violations of disciplines and crimes has been grasped, and any confrontation will be useless.
2. Moral shock. The speaker must be good at using moral power to occupy the commanding heights of the conversation. Starting from the party spirit, point out his selfishness; starting from human nature, pointing out his greed and madness; starting from the family, pointing out that he is a disgrace to the family tradition; starting from the public morality,
Point out that it stains the social atmosphere and prompt the person you are talking to to repent."
When Liu Haotian said this, Zhang Houwen felt that his back was starting to feel a little cold, because the two points of shock mentioned by Liu Haotian had directly pierced the strongest line of defense in his heart. At this moment, he could completely see that
Well, Liu Haotian's familiarity and advanced level of discipline inspection and supervision work are actually far higher than that of an old discipline inspector like him. Liu Haotian is only thirty-eight or nine years old this year, and he spends most of his time working in the administrative system.
But now, the powerful basic knowledge of discipline inspection and supervision displayed by Liu Haotian made him shudder.
At this moment, Liu Haotian ignored Zhang Houwen's shocked expression and continued to describe his work summary to Wang Yifei and the other three who were fascinated.
Liu Haotian said: "I just talked about the shocking method, now I will tell you the soft method.
The gentle method is the main method used by the interlocutor to relieve the pressure on the conversation partner. If the deterrent method can make the conversation partner enter the track of explaining the problem, the gentle method will undoubtedly further guide and promote it and prevent it from stagnating and reversing.
Huairou and deterrence methods are relative terms. Although the angle and intensity are different, the goals and directions are the same, and the content is also similar. There are three types of soft methods:
1. Interpretation of discipline and law. Through the preaching and interpretation of discipline and law provisions as well as party and state policies, let the interviewees realize that only by confessing can there be an opportunity to be given lighter punishment, reduce punishment or even be exempted from punishment, and satisfy the common "seeking lightness" of the interviewees.
"psychology.
2. Reasoning and enlightenment. The people you talk to have a certain level of cultural knowledge. Many of them have been in leadership positions for a long time and have also been engaged in ideological education and other work. We should empathize with others, think from others' perspective, follow the guidance, step by step, and solve the problem step by step.
Its psychological imbalance and other issues.
3. Emotional enlightenment. During the conversation, you can give necessary humanistic care to the conversation partner in a timely manner, such as respecting his personality, caring about his life, expressing his understanding of a certain aspect, and affirming his strengths and achievements.
4. Pay attention to needs. When the conversation partner is in adversity, in addition to fear, he often has personalized psychological needs. The interviewer should pay attention to, respect and satisfy these personalized needs as much as possible within the scope allowed by discipline and law, and promote
The person you are talking to takes the initiative to explain the problem truthfully."
After listening to Liu Haotian's introduction to the two previous conversation skills, Chen Haiming couldn't wait. He suddenly discovered that Liu Haotian was like a treasure house of rich knowledge, which could continuously provide him with knowledge and nourishment, and it was all based on practical experience. This was very important to Chen Haiming.
It is a very rare learning opportunity.
So Chen Haiming couldn't wait to ask: "Secretary Liu, what is the third method you mentioned?"
Liu Haotian said with a smile: "The third method I am talking about is the strategic method. The strategic method is that the interlocutor uses a combination of virtual and real information and resource conditions to influence and interfere with the psychology of the conversation partner, and promote his psychological activities in a certain direction.
A strategic method that is conducive to changing the direction of the problem.
If we talk about shock and intimidation, being gentle is the conventional means, while strategy is the means to win by surprise.
The use of strategies is auxiliary, serving the pressure and pressure reduction mechanism, enhancing the effect of deterrence and softening methods. In the practice of interviews, it should be based on the evidence of the case and the specific situation of the person being interviewed, and it should vary from case to case and from person to person.
It varies from time to time. In particular, it is necessary to accurately understand the psychological dynamics of the person you are talking to, in order to achieve twice the result with half the effort."
After talking about this, Liu Haotian said with a smile: "Everyone, I have handed over my summary of experience to you, now it's up to you."
After Liu Haotian finished speaking, he sat aside, leaned on the chair and began to close his eyes and meditate.
At this moment, Zhang Houwen felt that his legs were weak.
He suddenly discovered that what Liu Haotian just said has formed a complete theoretical system. This theoretical system has extremely powerful theoretical guiding significance for discipline inspection and supervision personnel.
The most important thing was that he suddenly discovered that in the series of practical experience provided by Liu Haotian, he could actually find a way to deal with himself, which made him feel very terrified.
Zhang Houwen looked at Le Wang Yifei and the others with vigilant eyes. He really hoped that these three people did not have such strong comprehension.
As long as Liu Haotian doesn't end up personally, he will still not be afraid even if Liu Haotian gives such clear guidance to the three of them.