"Wow, it's almost 1 o'clock. I'm so hungry. Should we go eat too?"
"Mr. Wang, is there anything delicious near you?"
"Hmm...oh, by the way, there's a beef noodle restaurant next to it that's pretty good. How about..."
"I said, Mr. Wang, this is your home court. Needless to say, Brother Shuo and I, this is the first time Mr. Liang has come to Wujiang Company for inspection, so you treat him to beef noodles?"
The speakers were none other than Cao An and Wang Lang from Wujiang Company.
But it was said that Cao An said goodbye to Bai Shuo and went to Shenzhen to build a copycat mobile phone factory.
After the Magic City Summit Forum, Yang Feng repeatedly invited Bai Shuo and Liang Ying to Huadu for inspection. In addition, Liang Ying was also very interested in Wujiang Company, which Bai Shuo promoted at the forum, so she bid farewell to Xiao Zhen and others.
After that, Bai Shuo and Liang Ying went south to Huadu and other places, and finally came to Shenbu to meet Cao An in the newly moved office building of Wujiang Company.
Wang Lang accompanied Bai Shuo, Liang Ying, and Cao An to visit Wujiang Company for most of the day, and it was not until 1 o'clock in the afternoon that he managed to look around the new company.
Seeing that everyone was hungry, Cao An didn't seem to be satisfied with the beef noodles proposal. Wang Lang thought hard: "I just moved here, and I really don't know what delicious food is nearby. How about I go?"
Ask your colleagues, or let’s take a bus to eat somewhere else?”
Bai Shuo waved his hand: "Just beef noodles, I'll just have some for lunch. Besides, it's taken up most of your day, so don't waste your precious research and development time just to accompany us."
Liang Ying also immediately agreed with Bai Shuo's opinion.
When Cao An saw that Bai Shuo and Liang Ying had agreed on the same opinion, he didn't know what to say. He just mumbled and said, "Beef noodles, just beef noodles. Is there a big bowl there..."
The noodle shop Wang Lang was talking about was in an alleyway not far from the downstairs of the company. It was a small shop that was not very eye-catching. The four of them were all hungry, so they each ordered a bowl of noodles and devoured it.
The boss was a warm-hearted person. Since there were not many customers, he gave everyone a bowl of noodle soup, and then chatted with the four of them without anything to say.
After a while, a man who looked like a beggar but was relatively clean came to the store. The beggar ordered a large bowl of beef noodles and specially added an extra portion of beef. Then he took out a piece of plastic cloth from his pocket and came to the store.
In a corner position, I padded the seat before sitting on it.
Cao An shook his head and said softly: "Hey, this Shenbu is really a good place. Even beggars can eat beef noodles."
Bai Shuo told Cao An to eat quickly and mind his own business, and gave him another snack.
The boss quickly delivered a large bowl of beef noodles with seasonings to the beggar, and then came to the side of Bai Shuo and the four others and continued chatting.
Cao An took a look at the situation in the store and asked the boss why he didn't choose a better location. He felt that the store's business was a bit deserted.
Unexpectedly, this question touched the boss's mind, and the conversation started immediately.
It turns out that this boss once had a great time. When Lanzhou Ramen was at its peak, he opened a ramen restaurant in the downtown area of Shenbu. The business at that time was really making a fortune! But he stopped doing it later.
Cao An asked him doubtfully why.
"There are thieves these days!" the boss said. "I hired a chef who knew how to make ramen, but I couldn't agree on the salary."
At the beginning, in order to motivate the ramen chef, the boss gave him a commission of 50 cents per bowl of noodles based on the sales volume. After a period of time, the ramen chef found that the more customers he had, the more his income would be. In this way, he
Put a generous amount of beef in each bowl to attract repeat customers.
"A bowl of noodles is only five yuan. I rely on small profits but quick turnover. How can I make any profit if he adds a few more slices of beef to each bowl?" the boss said aggrievedly.
"Haha, I guess you will end up working for this ramen chef." Liang Ying said happily.
"Isn't it?" The boss continued: "It turned out that this didn't work. He made all the money! So I changed the distribution method and gave him a fixed salary every month. It doesn't matter if the salary is higher, so he doesn't
As for adding more beef? Because more customers and less customers have nothing to do with his income."
"But guess what?" The boss got a little excited, "He put a lot less beef in each bowl and drove away the customers!"
"Why is this?" Now it was the turn of Bai Shuo and the four others to get excited.
"If the portion of beef is small, customers will be dissatisfied, there will be fewer repeat customers, and the business will definitely be slow. He doesn't care whether you make money or not. He pays a fixed salary and hopes that you will be idle every day without customers!"
"Ah...!" Bai Shuo and others were stunned by the boss's words.
The boss continued to complain excitedly. A good noodle shop finally made the boss exhausted mentally and physically and ended sadly.
The experience of the boss made the four people of Bai Shuo feel deeply. It was originally a good project but sadly withdrew from the market due to poor management, even though there was only one manager.
"Brother Shuo, I heard you talk about so many high-level economic theories at the summit forum, but are there any that can be put into practice, such as one that can help this small noodle shop solve practical problems?" Cao An suddenly asked.
Everyone had almost eaten, and when Cao An inspired them, they started discussing this issue.
Wang Lang felt that there should be a compromise between the two methods used by the boss, that is, the method of basic salary plus commission, with the commission distributed according to the profit of each bowl. This would not only prevent him from putting in less beef, but also prevent him from putting in more beef crazily.
But Liang Ying thinks that Cao An's method is not perfect enough. Because this is conditional, the most critical issue is how to distribute the profit after each bowl is defined? How much can be earned from a bowl of noodles cannot be hidden from the master chef. If not
Let the interests of both parties reach a balance at a certain point, and everything will return to the original state. To achieve the kind of balance mentioned above involves a complex correlation function problem, and maybe game theory will be used.
Cao An simply proposed to contract the noodle shop to a ramen chef, and the boss would take the commission and go home to raise flowers and birds. Even the noodle shop owner was dumbfounded by Cao An's suggestion.
Then everyone also talked about corporate culture, justice, morality, and human nature, but in the end they thought that although it was a small beef noodle story, it reflected various problems in the management of a small business. Management is broad and profound, and one must become an excellent manager.
You have to go through all kinds of training before you can achieve the right results. No matter how advanced the management theory is, there are times when it is not applicable.
Just when everyone was talking about sex, the beggar in the corner also finished eating his noodles and asked the boss to collect the bill. He came over and handed the boss a twenty yuan bill.
The boss took the money and was about to give change. However, the beggar found a nearby place and covered the chair with plastic cloth, then sat on it, took out a box of Huazi, took out one and started smoking.
"Oh, these days...even beggars smoke such good cigarettes!" Cao An marveled.
When the beggar heard this, he smiled, opened the cigarette case again, and handed it to Bai Shuo and others. Everyone was a little worried and did not pick up his cigarettes.
The beggar shook his head and put the cigarette case back. Then he said calmly: "I have heard all the issues you just discussed. Do you want to hear my thoughts?"
"Huh?!...Ah!" Everyone was confused by the beggar's words.
"Well...what do you have in mind?" Bai Shuo asked seriously.
The beggar took a deep puff of the cigarette, then exhaled several smoke rings. He said slowly: "This beef noodles problem actually reflects the incentive and distribution mechanism issues in the daily operation and management of enterprises. First of all, it is about the master chef.
The problem of incentives. You can design an incentive mechanism, which is a cumulative reward for sales or profits under quota constraints. First, set a material quota based on the customer's acceptable utility for each bowl of noodles. The master chef's salary is still based on sales volume, but the premise
The monthly material consumption must not deviate too much from the quota. For example, the allowed fluctuation range is 20%, otherwise there is only a basic salary. In other words, the number of grams of beef that needs to be added to each bowl of noodles is specified. The total amount of beef in a batch is fixed. The sales of ramen noodles
The output can be calculated, and there is a limit on how many kilograms of beef can be put into how many bowls of noodles. If anyone who adds beef dares to add more or less beef to me, I will be sorry for the salary. It is still a basic salary plus commission salary. The boss has to make a clear calculation in his mind.
What is the cost of noodles? What is the profit? If you put too much beef and there are more customers, use the maximum amount of beef as the ration and the amount of noodles as the variable. Control the amount of noodles so that you can still make profits. This must
There is a process of obtaining value! Although it is now said that the company's performance should be linked to the interests of employees, and equity allocation is a good method, for a small store, it is a bit unrealistic to provide equity incentives."
"Wow, Brother Shuo, this beggar has a point. This Shenbu is really a magical place. Even a beggar knows how to run a business."
Bai Shuo waved his hand to Cao An, signaling him to be quiet. He continued to pay attention to the beggar.
The noodle shop owner was also fascinated by what he heard. He took the change he found but didn't hand it to the beggar for a long time.
The beggar smiled and continued: "Secondly, I think restaurants can be regarded as manufacturing things. They must have working procedures, quotas and system specifications. They don't need to have written things, but the boss must know it well. For this small ramen shop
In other words, it is actually the master sharing the profits with the boss through technical shares, and everyone is a win-win situation. Two people work together, the cost is shared between two people, and planned management is carried out. In terms of work procedures: such as formulating SOP, including the amount of noodles, water
The amount of meat, the amount of meat, etc. are clearly stipulated by BOM, and the manufacturing methods and processes are also standardized by master chefs; the quota consumption is also closely related to the above incentives; in terms of salary and remuneration: refer to the average wage in society and the profit level of our store
, combined with the master’s workload and labor results for a comprehensive evaluation.”
Having said this, the beggar paused for a while, as if to give everyone time to digest and understand. Then he changed the topic: "Of course, these are more complicated. In fact, there are simpler ways."
"What can we do?" At this time, everyone's spirits were lifted up by the beggar, and they waited with interest for the beggar to continue talking.
The beggar put out the cigarette butt in his hand, threw it into the trash can in a polite manner, and then continued: "The easiest way is to ask the boss lady to put the beef in?"
"This actually means that key resources must be in the hands of key people! Key resources are the most important. Only when the boss controls the ownership of the store can he have masters working for him; only when the wife of the boss controls the distribution rights of beef can there be
It may prevent the waste and abuse of materials. However, the boss should also master the core human resources of the master. How to master it is still a problem... Alas, human resources... Moreover, as a small-scale store, the boss must be familiar with every link.
, can we manage well. If the beef ramen owner is familiar with the making of beef noodles, the chef will not dare to mess around. This is the effective management supervision."
"Key resources must be in the hands of key people. Well...that makes sense!" Bai Shuo muttered the beggar's words. "Well, is there anything else...?"
Beggar: "In addition, in addition to supervision and control in any work, other things can be solved through communication. I think everything varies from person to person and according to local conditions. There is no good way to solve the distribution problem once and for all. In this kind of situation
In a workshop-style small business, the boss and employees spend a lot of time in contact every day, and it is very important to have a harmonious relationship. Only by relying on the good personal charm of the small boss and treating his subordinates well can the master have a sense of belonging and satisfaction, and be motivated to work hard.
Create profits for the boss, and then the amount of beef will not be a problem."
At this time, the noodle shop owner became anxious and asked excitedly: "Having said so much, what kind of management method do you think my noodle shop should adopt?"
"Well, that's right. Please give the boss some advice. Are there any specific ways to solve the noodle shop's problems?" Cao An also said.
The beggar thought for a while: "Well... I think you should be like this..."
"First, we can use the method of basic salary plus commission to increase the enthusiasm of the masters; second, we cannot delegate the power of the entire process to the masters, and some key core procedures must be checked, such as adding beef; third, we must establish an effective system, including
The system of rewards and punishments is established based on customer satisfaction and profits; fourth, the master chef's salary commission cannot only be linked to sales volume, but should be linked to the boss's profit. For example, 30% of the boss's profit on a bowl of noodles is the master chef's profit.
;Finally... we also need effective communication, motivation, and daily spiritual rewards for the master chef, so that the master chef thinks that he is also the owner of the noodle shop..."
"Papa...papa..." Bai Shuo took the lead in applauding.
"Haha, you are such a hidden beggar..."
The noodle shop owner said with a bit of laughter and tears: "I didn't expect that the noodle shop I have been running for so many years is worse than a beggar. It would be great if I could meet you earlier."
The beggar waved his hands to everyone in embarrassment: "I'm ashamed. In fact, what you just discussed also contains many insightful insights. I just synthesized the opinions of various schools and expressed my feelings."
The noodle shop owner sighed and handed back the twenty-yuan note that the beggar just took: "Okay! Thank you for your teaching today. This bowl of noodles can be my treat."
The beggar smiled slightly and said: "Forget it, it's not easy for you to run a small business. Maybe I have a better life than you."