This time, even Ye Tianfeng and Zhang Hengshui were silent. Although they knew that the boy was the son of the chairman, they would not help in the slightest to intercede after he made such a move. Instead, like the girls present, they hoped that the turtle would
The son suffered retribution.
Although there is a way out for the biggest problem, some of the damage caused to the platform by that turtle son this time is irreparable. It will probably take a few months to estimate how much money and users have been lost.
In addition, the platform website is now paralyzed. Judging from the situation reported by Director Lu Yu, there is little hope of recovery and it can only be rebuilt.
Even if you find support from a technology company, it will take at least a week or two. The originally prosperous platform is like a high-flying bird that was shot down by a poisonous arrow shot by an insider.
The whole platform was filled with such bad breath that I couldn't swallow it.
"It's not a hurry, he really did it, he can't run away." Yang Di's eyes were cold, but he shook his head and said: "But that kid dares to play this trick. To say that he is completely hot-tempered, I don't think so.
, maybe he has left a way out for himself and has done things flawlessly. We are now calling the police to arrest him. If the judicial organs cannot find evidence and have to let him go, Zhuge Yu, Chairman and others will definitely make trouble if we look back.
!”
Ye Tianfeng, Zhang Hengshui, and Kawashima Feng were startled. Even they didn't think about this question in detail. Su Yu was also a little surprised. This guy is very sober at the moment. Maybe it's because he has not been a qualified person from beginning to end.
As a businessman, this makes him less likely to fall into madness due to losses in financial interests.
"Mr. Yang, do you mean that we conduct an internal investigation first?" Ye Tianfeng asked.
"Yeah." Yang Di nodded.
Zhang Hengshui thought for a while and agreed: "If there is no evidence, then if the turtle son is released, he will definitely be like a mad dog and attack us in the entire group. And if this matter is spread, it will really have a bad impact!"
"Humph! That beast is really cheap!" Kaede Kawashima was very unwilling, but he actually understood what Yang Di and the others said, and now was not the time to get into trouble.
"Mr. Ye, please inform Lu Yu and the others later. If it doesn't work, forget it. There is no need to work overtime all night. Just start preparing to rebuild a new platform from tomorrow." Yang Di said seriously.
"good!"
Ye Tianfeng nodded and was surprised at the same time. When a boss encounters this kind of thing, he will torture the people in the technical department to death regardless of whether there is any reason. The usual method is to call all the people in the technical department to stay up all night.
Because subconsciously, although they have been subjected to irresistible external forces, many bosses will still blame the technical staff, especially the security personnel, thinking that to a certain extent, they did not do their best and allowed others to take advantage of them.
.
This guy didn't get angry and blame his subordinates, let alone bother anyone. It's really rare. I guess Lu Yun and the others will feel very guilty and moved after hearing this...
In fact, Yang Di really didn't think so much. His woman does know him very well. This guy is indeed not a qualified businessman. Now he has determined that the platform has suffered malicious revenge from Shang Min. As for the internal reasons that general bosses like to investigate, internal
Responsibility, no one even thinks about it.
The dinner party was still going on. After this big incident, Yang Di still didn't want everyone's mood to be affected too much, so he began to slowly adjust the atmosphere.
As for this matter, Yang Di has no plans to inform Liu Xinxin and Liu Xinyue for the time being, so there is no need to worry the two women who are excited about the new film.
…
The next morning, when it was time to go to work, the atmosphere in the entire office building was a bit dull.
Most people didn't know that something big had happened to the platform until they came to the company, especially the IT engineers in the engineering and technology department. After learning about the situation, they felt very uncomfortable. Even if they were touched that such a big thing had happened, the boss would
I felt a little guilty for not calling them all night to work overtime.
After all, they are also responsible for this problem.
Shang Min also came to work just now, but as soon as he came, he was sent away by Kaede Kawashima calmly. It was only after the guy left that Ye Tianfeng announced the incident.
After everyone arrived, Yang Di walked to the center of the office building, cleared his throat, and said as calmly as possible: "I will make two requests. First, do not publicize this matter to the public for the time being. Second, do not panic or be discouraged.
The supplier has made it clear that there will be no changes. In other words, even if the platform falls apart, we can still build another one!"
After hearing these words, the faces of the surrounding employees finally relaxed a little. Many people were anxious just now and were worried about their future fate.
Previously, Shichen Vipshop's performance had been rising steadily. The employees here generally received good remuneration and considerable bonuses, which naturally made people reluctant to give up.
Knowing that the supplier agent has not been affected is undoubtedly a reassurance for many people. The boss is right, they still have the opportunity to start over.
Moreover, Vice President Ye also said later that the situation has not yet reached the point of no return, and that there are already solutions to the most critical problems, which also gives employees hope.
Later, Yang Di called all the managers to the conference room.
The location is on the same floor. After being sorted out, this conference room has now become the site of the new platform.
Yang Di sat in the center, Ye Tianfeng and Zhang Hengshui sat on both sides, listening to Lu Yu report the specific details. The relevant situation was similar to what was said last night, and the progress was not satisfactory.
This time, the new platform server suffered an extremely serious attack, and it was targeted.
Before taking action, that person not only prepared the attack virus, but also prepared the means to crack the background defense and backup database defense.
In Lu Yu's words, it would be almost impossible to succeed in the first place, but if an insider uses some means to gain access to the backend first, and uses the rights combined with certain tools, there will be such a threat.
Even the system of the National Intelligence Agency may not be able to withstand this kind of damage, but the hardware facilities related to the national database are unlikely to be easily accessible by dangerous people, and the servers of the Vipshop platform are for civilian use after all.
It is impossible for commercial systems to establish layers of protection like the systems of state agencies or banks.
After listening to Lu Yu's report, all the managers present were silent for a while. In fact, although Director Lu and Vice President Ye did not say it clearly, the so-called insider was already obvious.
This is by no means a simple matter. Even if there is a chance, one must have corresponding terrifying abilities, but obviously no engineer in the Engineering Technology Department has such abilities.
On the contrary, the son of the chairman's family is said to be an elite in this field, and the motive for committing the crime is clear.
Ye Tianfeng then informed many managers of his and Yang Di's resolution and listened to everyone's opinions. In terms of the general idea, there were not many objections.
"Mr. Yang, at what stage should we announce the details of this matter to the outside world?" The person in charge of the public relations department asked seriously. The impact of this matter is too great. It involves the life and death of the platform. Even professionals like them are concerned.
I dare not use ordinary public relations crisis methods to deal with it, for fear of being counterproductive.
"Three days later!" Yang Di said: "If there is no better solution after three days, you should be able to disclose the truth, specific public relations information and follow-up questions to the outside world, okay?"
"Understood!" The person in charge nodded heavily. Now is the time to test their public relations department. In fact, Mr. Yang's intention is very clear, which is to minimize the negative impact and not leave any legal or credibility risks.
.
To put it bluntly, it means disclosing the truth carefully while seeking maximum consideration from consumers and members.
This is what public relations personnel need to do now.
"The data from offline physical stores and logistics companies should be collected by the person in charge of labor as soon as possible. If there are not enough manpower, you can seek help from a statistics company. For banks, I will find a way to find a way with the Zhao Consortium and get it as soon as possible.
Here comes the statement!" Yang Di said again.
The Zhao Group is the controlling consortium of Xifeng Bank, but its influence extends far beyond Xifeng Bank. It has close ties with major state-owned and private banks.
For the bank, this matter is just a piece of cake. They are willing to cooperate, and with the user's consent, it is not difficult to obtain the relevant statement.
Of course, the first condition is that users who have previously suffered balance losses should take the initiative to bring their identity information to Shichen Vipshop officials and banks to apply.
Otherwise, if the database is lost, it will be impossible for Yang Di and others to determine the user's information. To put it bluntly, they don't know who has lost money. Members with balances on their accounts must apply by themselves.
This is obviously a bit troublesome and the procedure is cumbersome. It is also the part that Yang Di and Ye Tianfeng think is most likely to arouse users' anger.
But this link cannot be avoided. No matter how much negative impact it will bring, we can only bear it obediently!
"Mr. Yang, we may be able to provide some appropriate compensation to members, especially those who still have balances in their accounts." Liu Hai, who has been promoted to the director of the marketing department, does not dare to be frivolous anymore and seriously thinks of ways to help the platform.
.
From the perspective of customer maintenance, if users are unhappy, they must quickly find ways to heal the wounds. This is also a common tactic used by many merchants, even Internet product companies.
Of course, this is different from the online game compensation experience and virtual props. Unless they plan to send some greeting cards, packaging boxes and other deceptive compensation items, this proposal will require a lot of money. After all, it targets a wide range of people.
"This is a method. The key lies in the compensation. I don't think cash is suitable." Ye Tianfeng said solemnly. Cash is very straightforward, but if you give too much, you can't bear it. If you give too little, you will be accused of being shabby. This is not the logic of commercial compensation.