Zhang Shuai picked up the micrometer and said to Chen Wanshi: "General Manager Chen, please see, why does this micrometer not even have a green label for verification? How do you know whether its reading is correct?"
The operator quickly explained: "I know this! People from the quality department take out these measuring tools for calibration twice a year. This micrometer originally had a green label, but it was placed in the tool box and polished.
It fell off as soon as it was rubbed..."
"All measuring tools and inspection tools used in production must be calibrated regularly. Later, I can show Mr. Zhang the calibration reports of these things." Chen Wanshi also agreed.
"But to me, the result of checking or not checking is the same. Look, no matter how good things are, they are just randomly stuffed into this big tool box. You can't guarantee their quality."
Accuracy. So, the data you measure during the production process is not trustworthy at all! If you can’t even trust the basic production data, how can you guarantee the quality of our company’s products?”
Chen Wanshi nodded and said to Niu Xiaobai: "Manager Niu, I think what Mr. Zhang said is very reasonable. Your machine shop must take measures as soon as possible to manage the measuring tools and inspection tools well and ensure their accuracy requirements."
Niu Xiaobai smiled reluctantly and nodded in agreement without saying anything. Niu Xiaobai felt that at this time, it would be better to say less.
Seeing that Niu Xiaobai didn't answer, Zhang Shuai looked even more proud, and the expression on his face also looked inexplicably excited. He continued to ask the operator: "Master, how many defective products did your process produce today? Put them all in the box.
Where is it?"
The operator pointed to the two shafts placed on the wooden supports and said to Zhang Shuai: "So far, two shafts are out of size, and they will need to be repaired later."
Zhang Shuai pointed to the other shafts on the wooden support and continued to ask: "So... what about those products? Are they also defective products?"
"No! Those are good products and are already ready."
"Then why do you put good products and bad products together? These products all look the same, so how do you distinguish them?"
The operator replied without thinking: "What about this? I am the only one taking care of this machine today. I just know what I know about it. Now the workshop space is tight, and I can't put two wooden pallets in my work station, so I have to temporarily put them in."
They're put together."
After listening to this, Zhang Shuai rubbed his hands and said to Niu Xiaobai with a smile: "I said Manager Niu, this is what you call a 'well-trained' operator? How can you even connect 'good products and defective products should be separated'?"
Don’t you understand any basic quality awareness?”
Faced with the facts before him, Niu Xiaobai couldn't think of any words to refute, so he had to look at Chen Wanshi for help with an embarrassed look.
Chen Wanshi cleared her throat and said loudly: "Manager Niu, Mr. Zhang visited our company this time and gave us a lot of very valuable opinions. You must record it carefully and take immediate action to make corrections!"
Looking at Niu Xiaobai's depressed look, Zhang Shuai said proudly: "In those foreign companies, when I tell them about a quality flaw, they will be so happy that they want to give me a big award and then turn around.
Will fall quickly
We will take practical measures to continue to improve product quality. This is why many foreign companies pay special attention to customer complaints. 'A sage will be happy when he hears it'. Our own ancestors said this, Manager Niu, will you feel ashamed after hearing this?"
Zhang Shuai found a few more innocuous problems at the production site. He felt that the purpose of this trip had been achieved. Zhang Shuai exaggeratedly raised his left arm, pointed at the dial on his watch and said to Chen Wanshi: "This time has passed.
It's so fast! General Manager Chen, there are quite a lot of quality management problems in your company's machine shop. I originally wanted to help you point them out one by one so that you can improve quality management as soon as possible, but time does not allow it.
Ah! Look, that’s it for today, right?”
Chen Wanshi nodded: "Yes! It is indeed true. It was already 12 o'clock before I knew it. Thank you very much for Mr. Zhang's on-site guidance and valuable opinions!"
Zhang Shuai looked at Chen Wanshi and asked tentatively: "How about this? Let's have a light meal together at noon, and by the way, I will explain to you one by one the questions that I haven't had time to finish. I know that in the urban area of Hangzhong City
There is a good seafood restaurant there…”
Chen Wanshi replied: "This is a good idea! I also had this idea. Mr. Zhang, Miss Hu, what kind of food do you like to eat? Nowadays, takeout is very convenient. It will arrive in about ten minutes after placing the order. In order not to waste everyone's time
, I will ask the driver to arrange lunch for everyone."
"Takeaway?" After hearing Chen Wanshi's words, Xiaoman looked at Zhang Shuai with a dark look on her face, her expression seemed to say: "This plot doesn't seem to be scripted like this, right?"
"Does this woman really not understand or does she pretend not to understand?" Zhang Shuai cursed secretly in his heart, but on the surface he was not embarrassed, so he could only say with a smile on his face: "This...General Manager Chen, I just said it
, I have a sensitive stomach and can’t eat those messy things. Forget about this takeout?"
"Oh, I'm sorry, I forgot... How about this? I'll ask the driver to go to the store and buy some fresh and clean packages. While we're waiting, we can also find a conference room to sit down together.
Let's exchange our thoughts while waiting. This way we can work more efficiently. Mr. Zhang, are you right?" Chen Wanshi said seriously.
Zhang Shuai looked Chen Wanshi up and down and saw that she really didn't look like she was joking. He thought that today's wishful thinking had failed again. He pulled Xiaoman's hand and said unhappily: "Oh, by the way! I
Come to think of it, we have to rush to visit another supplier this afternoon. How about we do this for today? Later, I will write a truthful report to our superiors about the problems found in your company.
Leaders, so that they can grasp your true situation in time." When he said this, he emphasized the word "truthfully".
Chen Wanshi said with a serious face: "Then I'll trouble Mr. Zhang! Since Mr. Zhang is busy with business, we won't waste Mr. Zhang's time. When I am free, I will definitely visit you personally and ask for your advice.
"
…
After everyone left, only Niu Xiaobai and Dong Xiaoya were left in the machine shop office.
Dong Xiaoya yelled frantically at Niu Xiaobai: "Niu Xiaobai, you may disagree with my point of view, but I can beat you! Big
Everyone says that Chen Wanshi doesn’t understand anything about human nature. Ever since she became the general manager, some changes have finally taken place.”
"you mean?"
"What I mean is: She finally understands now! She, Chen Wanshi, was so unwise in handling this matter! How can she let the customers who come to visit eat takeout? No matter what, find an ordinary one,
It’s okay to have a meal at a low-end restaurant!”
"Xiaoya, don't be angry. I believe she has her reasons for doing this. You know, Wanshi is a very rational person and she won't do anything random."
"Aren't you angry? I've worked so hard to get a client, but you two ungrateful people just walked away from me like this. How can I not be angry? I should have known you two were so incompetent at entertaining.
Guest, even if I was barefoot just now, I should still go in and accompany you! I really admire you two Virgos!"
?"Xiaoya, please calm down, okay? I don't understand why so many people want to blackmail Virgos? Is Virgo at fault? Virgos are obviously gentle and kind, steady and generous, and they can go to the hall and enter the bridal chamber.
If you take it out, you can bring it back; you are also responsible in doing things, and there are simply no shortcomings... I'm sorry, I can't make it up anymore... Xiaoya, don't worry, maybe the situation is not as bad as you think? Everything will be fine.
Get up."
Dong Xiaoya's nose snorted: "What does 'get better' mean, do you know? If you feel that you are fat, ugly, frustrated, poor, stupid, weak...and then someone says to you:'
Everything will be fine!', and slowly you will feel that you are so fat, so ugly, so frustrated, so poor, so stupid, so weak... Forget it, the emperor is not in a hurry, the eunuch is! I don't care about this matter.
Whether you can receive an outsourcing order from this FG company depends on your own luck, Niu Xiaobai."
"Speaking of luck, before I came to Hangzhong City, I found a fortune teller to tell me a fortune. The fortune teller said to me: 'You accomplished nothing when you were young. Sometimes you were self-pitying, decadent and decadent, and sometimes you gritted your teeth.
You try your best to build a relationship, but your life never improves and you remain miserable until you are twenty-five...'"
"What about after the age of twenty-five? Is there any turning point?"
"I asked the same question at that time, and the fortune teller raised his head slightly and said to me: 'After the age of twenty-five... you will start to get used to it.'" Niu Xiaobai said with a painful look on his face.
Dong Xiaoya was so amused by Niu Xiaobai's words: "Haha! Okay, stop being naughty. Anyway, the outsourcing order is considered dirty. I can't help you now. You
It's up to you to figure it out..."
…
What Dong Xiaoya didn't expect was that at noon on Monday, she received an official email notification from FG Company's Quality Department, saying that Fuma Company had passed FG Company's SQE on-site audit without any additional conditions, and even without any additional conditions.
The discovery items that Zhang Shuai raised in the machine shop were not mentioned, and she was asked to further contact the purchasing department of FG Company about the trial production of the first sample.
Dong Xiaoya read the email, which was all in English, several times. She couldn't believe her eyes. "Does the sun really rise from the west?" The more she thought about it, the less clear she became. "Or did it happen again later?