Chen Wanshi slowly raised her beautiful cheeks, her beautiful face was extremely determined, and she nodded in agreement: "Okay! Manager Niu, I will do as you say. Lu Gong, go find Dong Xiaoya now,
Let her communicate with the customer and see if it is possible for the technical personnel from both parties to sit down together and discuss the details of the production process?"
Lu Minghui agreed wholeheartedly.
Jiang Hui asked again: "Manager Niu, the three samples have been temporarily sealed by the quality department before getting the customer's consent. What should we do now? The customer requires us to deliver the goods in two days."
"In my opinion, there is only one way right now, and that is to find the purchasing department to urgently purchase raw materials; Lu Gong, rewrite the process documents as soon as possible; Xiaohui, arrange for key personnel to work overtime, and make 4 more samples for them."
Niu Xiaobai replied.
"Okay, Manager Niu. But that kind of bar stock is very expensive and needs your personal approval from the general manager." Jiang Hui said to Chen Wanshi again.
Chen Wanshi sighed and replied: "Ask your colleagues in the purchasing department to fill out the application form, and I will approve it. Manager Niu, come to my office."
…
After Chen Wanshi and Niu Xiaobai returned to the general manager's office together, they closed the door and sat down face to face. Chen Wanshi asked straight to the point: "Manager Niu, all four samples from FG Company have been scrapped. What do you think?"
"I was wrong about this matter! As their department manager, I bear the main responsibility, and I must correct it in my future work!" Niu Xiaobai looked at Chen Wanshi's cold face and said sincerely.
"Hmph! Your advantage is that you know your mistakes and can correct them. Your disadvantage is that you don't know where your mistakes are. If you don't even know where your mistakes are, how can you correct them?"
Looking at Chen Wanshi's eyes, nose, lips and watery eyes, Niu Xiaobai's heart was trembling. He imitated the tone in the palace drama and replied: "I am scared!"
Chen Wanshi slapped the table and said sternly: "Niu Xiaobai, don't be so glib here. As the general manager, I am discussing work with you now."
Niu Xiaobai giggled and thought in his mind: Oh my god! This temper is quite fierce! Will I be happy to have a "harsh wife" in the future? He looked at Chen Wanshi's handsome face and quickly thought about it in his mind.
He broke away from the beautiful picture in the scene, coughed twice, and replied: "I think our engineer Tang Cheng's personal craftsmanship needs to be improved in the future. If it were Lu Minghui, the situation today would not be the same.
It won't happen."
"Well! Apart from this, what other problems did you find?"
Niu Xiaobai said: "No! Judging from the facts, except that there was something wrong with the process documents written by Mr. Tang, everyone else was doing the right thing. For example, the front-line operators strictly abided by the process documents. As a result,
I don’t think I blame them for scrapping the product.”
"Okay. Then let me ask you, when your Lu Minghui reported this quality accident to us in the workshop just now, did you observe his expression?" Chen Wanshi clasped her fingers on the table, with big watery eyes.
asked, staring at Niu Xiaobai.
"Oh? After hearing what you said, I remembered that when he described these things just now, he seemed quite excited, even a little elated."
"It seems that you are not stupid. Let's think about it now: this serious quality incident occurred in your machine shop. As a production engineer, why is Lu Minghui so frivolous?
Don’t you think it’s strange that you are describing this incident happily, even a little happily, and excitedly, instead of feeling guilty or sad?”
Before Niu Xiaobai could answer, Chen Wanshi said at a very fast speed: "The reason why he behaves like this is because he feels that it is not his own business! He will even use the mistakes of his colleagues to promote himself.
image! There is no sense of teamwork at all! I can see that the current machine shop is a mess. Everyone is doing their own thing. If this problem is not improved, sooner or later they will sell you as the department manager.
Got it!"
"You are right, I am also aware of this problem." Niu Xiaobai said frankly.
"What should we do? Do you have any ideas?"
"Well, I've already thought about it. I plan to promote Lu Minghui to the technical supervisor of the machine shop and make him responsible for all technical issues. Tang Cheng reports to Lu Minghui, and the relationship is no longer on the same level."
Chen Wanshi looked at Niu Xiaobai with wide eyes, a look of confusion on her extremely beautiful face. But after a while, she nodded again and said: "Do you want to use promotion to inspire Lu Minghui's sense of responsibility?"
Niu Xiaobai gave Chen Wanshi a thumbs up: "Wanshi, you are so awesome! You already know what I want to do before I even say it. I want to change the leaderless situation in terms of technology and let Lu Minghui perform.
I believe that Tang Cheng will not be dissatisfied with his leading role. In the future, all technical issues in the machine shop can be asked by Lu Minghui... He has worked at Fuma Company for ten years and has very strong technical skills. It is time to give him
It’s a stage to show off your talents. If it’s a donkey or a horse, take it out for a walk and you’ll know, right?”
"Do you know Lu Minghui?" Chen Wanshi asked again.
"Through the contacts in the past few days, I have a general understanding. I know what you mean by asking this question, but management guru Drucker once said, 'Effective managers must tolerate people's weaknesses while using their strengths.
short.'"
Chen Wanshi nodded slightly. Her lips were not painted with any color today, so they looked a little pale: "I will do as you say. You can go to Manager Huang to make an announcement later... But I also want to remind you: promotion
Or the incentive method of salary increase is a kind of poison, which will only stimulate the unlimited desires of subordinate employees. They will become more and more difficult to satisfy, and in the end managers will become more and more passive, because the company's resources are not infinite."
Niu Xiaobai replied with a smile: "I know, I know! Teacher Ou, who teaches human resources, once said that there are 100 ways to motivate employees, 99 of which don't cost money... But sometimes you have to use something that costs money, and you can't let it happen.
Employees always feel that managers only know how to draw pictures.”
…
With Chen Wanshi's strong support, the purchasing department purchased raw materials surprisingly quickly. After the purchase order was approved, it only took half a day for the supplier to send the raw materials to Fuma Company.
According to Lu Minghui's latest craftsmanship, Jiang Hui made emergency plans and mobilized the most skilled employees and the best machine tools to expedite production.
After Niu Xiaobai personally went to the site to confirm that all arrangements were OK, he returned to his office and continued to sort out the improvement plan and improvement progress of the machine shop.
The fact that all four samples were scrapped triggered Niu Xiaobai's deeper thinking. He increasingly felt that to completely change the original appearance of the machine shop, it was not enough to simply change its environment, item layout, etc.
; What’s more important is to change people, change their habits, their thoughts, their behaviors... establish a strong
A large and unique management culture.
Two hours passed before I knew it. When Niu Xiaobai was packing up materials and preparing to go to the meeting, planner Jiang Hui hurried in and said with a panicked look: "Manager Niu, it's bad! Give it to FG Company
The lathe used to make samples is broken!"
"What's going on? The chain dropped at a critical moment! Didn't you say that that lathe is the best in the entire workshop?"
"It is indeed our lathe with the highest precision and the lowest failure rate. I really didn't expect that it would also fall down at this time!"
"Then quickly adjust the plan and change to a lathe?"
"No! Lu Gong said that the accuracy of other lathes cannot keep up. If you want to make good products, you can only produce them on this machine tool."
…
When Niu Xiaobai followed Jiang Hui to the workshop, the lathe had been torn into pieces by the maintenance staff: all the machine casings had been taken apart, revealing the densely packed complex connection lines and parts inside. Production foreman Hu Hongxiang and the machine
Lao Xu, the desk operator, was waiting anxiously by the side, helping the maintenance man from time to time.
"Why are these machine casings so dirty? They are greasy." Niu Xiaobai pointed at the pile of removed casings and asked with a frown.
"Um... Manager Niu, I have tried my best to clean all the places that can be seen and cleaned on the lathe." Lao Xu explained with an aggrieved look.
"Yes, Manager Niu. In our team, Lao Xu is indeed the most energetic and responsible person in 5S. His machines are always clean." Hu Hongxiang also agreed.
"Have you found anything unusual while cleaning the machine these days?" Niu Xiaobai asked Lao Xu in a calm tone as much as possible to prevent the latter from being too nervous to tell the truth.
"What about this? I found that oil has been leaking out from under the lathe recently... In the past, cleaning once a shift would ensure it was clean; these days, it has to be wiped several times. In order to clean the surface of the machine,
I also specially received a few extra rags..." To prove that what he said was true, Lao Xu immediately opened the tool box and showed Niu Xiaobai the rags he had just received.
"Old Xu, do you remember? When I gave you 5S training last time, I said that the purpose of 'cleaning' is not only to clean the machine surface, materials, and workplace, but also to detect abnormalities. When you find these
When too much oil leaks from the overhead lathe, you should report it to the relevant technical personnel and let them find the source of the pollution instead of blindly expending great efforts to clean it up."
Lao Xu glanced at Hu Hongxiang who was standing by the side, looking like he was hesitant to speak. Hu Hongxiang also smiled bitterly and shook his head without saying anything.
Niu Xiaobai saw all the expressions of these two people. He knew that there were maintenance personnel at the scene, and there were some things they were not comfortable saying, so they could only learn more about it later.
"The problem has been found!" The maintenance man who was lying on the ground inspecting the machine suddenly stood up, patted the dust on his body and said: "It is an aging oil pipe that caused the equipment to leak oil. This problem is not complicated. Wait for me to replace it."
Just put on a new one and it’ll be fine.”
Niu Xiaobai said happily: "That's great!" He pointed to the row of dust-covered cooling fans on the machine casing and said: "I see that these fans are blocked by dust. Can you do it by the way?"
Clean it and check to see if anything is broken? If so, it’s best to replace it with a new one.”
"Leader, this kind of thing is not my responsibility!" The maintenance man glanced at Niu Xiaobai and said expressionlessly.