Although what Chen Wanshi said was very brief, it was powerful and intimidating. These words entered people's ears and seemed to have entered their hearts. When she asked everyone if they had any questions, Chen Wanshi
There seemed to be a kingly demeanor about him, which made people shake their heads unconsciously.
…
After more than two hours of heated discussion, the meeting finally ended. Overall, Niu Xiaobai felt quite satisfied with the effect of the meeting. He felt that everyone's acceptance of this new system was better than he imagined.
Niu Xiaobai was secretly grateful to Leng Shi for his careful guidance. If not for Leng Shi's reminder, Niu Xiaobai would have announced the new system first, and then made minor modifications based on everyone's reaction. In this way
, Niu Xiaobai will fall into a very passive situation.
Through this effective communication meeting, operator representatives, shop floor managers and company management fully participated in the discussion. Everyone communicated with each other, asked each other questions, answered each other's doubts, and finally formed a consensus and reached a consensus. This communication meeting
The process itself is a process of full participation. The resolutions formed after everyone's discussion will be recognized and supported by these participants, providing a solid mass foundation for the implementation of the new system.
…
People attending the meeting dispersed one after another.
When Niu Xiaobai packed up his things and was about to leave, the lathe operator Lao Xu came back. He walked slowly to Niu Xiaobai's side, scratched his scalp, and asked softly: "Manager Niu,
Can I talk to you?"
"Of course! Please sit down." Niu Xiaobai quickly put down the things in his hands and pointed to the stool opposite him.
In Niu Xiaobai's mind, Lao Xu is an advanced employee who is down-to-earth, hard-working and hard-working. Not only does he have rich experience in operating machines, he is also willing to help his colleagues and actively teaches them how to operate machines.
He carefully answered their work problems and was well received by everyone. Every time he worked overtime on weekends, planner Jiang Hui always arranged for Lao Xu to come over.
Lao Xu turned around and closed the door of the conference room tightly. After the two sat down face to face, Lao Xu smiled shyly and said hesitantly: "This... Manager Niu, I have a suggestion. I don't know how to respond."
Shouldn’t it be brought up?”
Niu Xiaobai smiled heartily, patted Lao Xu on the shoulder and said cordially: "It's okay! Lao Xu, if you have any ideas, just mention them, don't worry. Do you remember? We talked about it just now
We are planning to implement a system of rationalized suggestions. The purpose is to welcome everyone to speak freely and put forward the good opinions and suggestions hidden in their hearts!"
Encouraged by Niu Xiaobai, Lao Xu raised his head and looked into Niu Xiaobai's eyes, and said sincerely: "Manager Niu, I suggest that the four production foremen in our machine shop should change their jobs regularly."
"Oh? What's the reason why you suggested doing this?" Niu Xiaobai asked strangely.
"Haha... Actually, the reason is very simple... Manager Niu, you know that these four production foremen have worked in Fuma Company for more than ten years. Since being promoted to production foreman, they have been in their own positions.
It has never been touched, and it has been many years... I think the biggest disadvantage now is that they have already formed gangs and inbreeding in the areas they manage, and have already formed an indestructible small gang...
"
Having said this, Lao Xu looked at Niu Xiaobai uneasily. When he saw the latter listening calmly, for fear that Niu Xiaobai might not understand, Lao Xu added
: "That's it... that... they have become a local emperor who deceives superiors and deceives subordinates and does whatever they want in the area they manage!"
"Oh? Is there such a phenomenon?" Niu Xiaobai was secretly surprised.
"This is absolutely true! Manager Niu, you can usually observe and observe... Over the years, because the previous manager Zhang didn't pay much attention to the specific details, many things were arranged by these production foremen. You don't want to
It seems that each of them only has a dozen or so operators as subordinates, but they have the final say on all matters in the workshop. Absolute power will lead to absolute corruption... I think the performance appraisal system you just mentioned,
It requires the full cooperation of these production foremen to be successful."
Lao Xu paused and said with certainty: "Regular or irregular job changes for production foremen can greatly reduce the nepotism effect of their small teams, maintain the rationality of the division of work, and the fairness of performance appraisals; and through regular
Through a permanent job change, each of them has the opportunity to learn new things in a new position, and can also use new eyes to discover, view, and solve problems..."
Niu Xiaobai nodded repeatedly when he heard this. He held Lao Xu's hand and said sincerely: "Lao Xu, you said it very well. This is your first rational suggestion. I will write it down for you first. Please let me
Take the time to think about it carefully and I will give you a satisfactory answer later..."
…
MKL Company is a wholly-owned subsidiary of a well-known American industrial group in China. It is located in the Export Processing Zone on the outskirts of Shanghai and Shanghai, about 200 kilometers away from Fuma Company in Hangzhong City, and covers an area of more than 20,000 square meters.
The subsidiary has more than 1,000 employees.
MKL is one of the important customers of Fuma Group. In recent years, it has successively purchased a large number of machined parts and products from various branches of Fuma Group. Although MKL's delivery time is relatively urgent,
The quality requirements for products are also very high, but their good financial credit, generous payment terms, and strong order demand have made Fuma Group executives attach great importance to them. For example, Pei, the sales director of Fuma Group headquarters
Source, he often personally intervenes in all matters related to sales to MKL Company.
Just a month ago, MKL planned to introduce a new project from its headquarters in the United States, which required the purchase of a large number of machined parts from the mainland. As one of their qualified suppliers, Fuma Company was also included in the list of potential suppliers.
Among them, three days after the written notice was sent, Anderson, the project manager from the US headquarters, personally went to Hangzhong City Fuma Company to conduct an on-site inspection.
To everyone's surprise, Anderson returned to the MKL company angrily in less than half a day, telling the local management that Fuma was a garbage company with chaotic management! According to the accompanying driver, at that time
Anderson fell down in the machine shop of Fuma Company, and a big hole was torn in his pants, and even his underwear was exposed...
After Anderson made such a fuss, the management of MKL Company immediately decided to terminate all purchase orders of Fuma Group and threatened to cancel the title of Fuma Company's qualified supplier. After hearing the news, the entire Fuma Group senior management was suddenly alarmed.
They all called Chen Wanshi, the general manager of the Hangzhong branch, to ask what happened, and ordered her to take corrective measures within a time limit and obtain the customer's forgiveness as soon as possible.
Through the efforts of Fuma Group's senior management, Fuma's Hangzhong Branch got an opportunity to explain to MKL in person.
Early that morning, Pei Yuan, director of the sales department of Fuma Group, personally led the
The team led Dong Xiaoya, sales manager of Hangzhong Branch, and Niu Xiaobai, machine shop manager, to Shanghai and Hainan to visit MKL Company.
Today, Dong Xiaoya is wearing a black short skirt, lined with a white shirt, black bow, black leather shoes, and flesh-colored stockings. She looks very professional and capable; Niu Xiaobai is wearing a pair of shiny black pointed-toe shoes.
, wearing dark blue trousers on the lower body, a small plaid white shirt on the upper body, and a light blue tie. In such a hot weather, Niu Xiaobai and his wife looked quite formal in their outfits.
The newly painted factory building, the luxurious and elegant reception hall, the courteous reception staff, and the decent and standardized reception procedures all show MKL's strong financial strength and corporate culture accumulation, which makes Niu Xiaobai and others
The three of them were envious. Niu Xiaobai secretly made up his mind: "One day, I will also raise Fuma Company to this level to compete with large international companies like MKL!"
Pei Yuan is a typical northern man, with elegant manners and a bold personality. He is estimated to be about 1.8 meters tall and weighs a full 200 kilograms. His thick limbs and round belly seem to tell people that he is an expert in the wine industry; his fair complexion
His face is full of flesh, and his small eyes are always shining brightly. Today, Pei Yuan is also wearing a professional suit and a light red tie.
Since Pei Yuan is Dong Xiaoya's direct supervisor, taking advantage of this opportunity to go on a business trip together, he never forgets to nudge Dong Xiaoya who has just entered society from time to time.
It was 9:10 in the morning, twenty minutes before the agreed meeting time. Niu Xiaobai and three others were waiting for the client to arrive in the conference room of MKL Company. Taking advantage of this time, Pei Yuan chatted with Dong Xiaoya again.
Get up: "Xiaoya, sales people like us must keep customers in mind and try our best to provide them with high-quality services. Don't act randomly thinking that you are smarter than them. Don't go into trouble with customers, either.
Don’t wall walls at home…”
Pei Yuan gave Dong Xiaoya an example. There was a newly opened pork stall in the vegetable market near their home. In order to attract more customers, he specially put up a big banner: Our pork is 30 yuan per catty, 100 yuan.
Yuan 3 pounds. Sure enough, many customers came when they saw this banner. Another old man came that day. After seeing the banner, he snorted and said to himself: "Fortunately, I am good at math, otherwise
I've been fooled by you!" Then, the old man bought 3 kilograms of pork three times, spending 90 yuan.
Dong Xiaoya laughed loudly: "This stall owner is quite a thief! Isn't he pretending to be a pig to eat the tiger, deliberately exposing his flaws to make customers buy more pork?"
Pei Yuan showed a profound expression on his face, shook his head and said: "This is not the point I want to say, you continue to listen..."
The stall owner watched the uncle leave with a smile. Unexpectedly, the uncle walked a few steps and then turned back and said to the stall owner: "Boss, your pork is not fresh. I want to return it!"
The stall owner couldn't resist, so he had to refund the old man's 90 yuan. But the old man pointed to the banner and said: "100 yuan and 3 kilograms, if you lose even one cent, I will file a complaint against you for deceiving consumers!"
The stall owner became anxious and asked: "Uncle, how can you prove that you bought the 3 kilograms of pork from me? Do you have an invoice?"
The old man chuckled, pointed to the ubiquitous cameras above the vegetable market, and asked: "Do you want to check the surveillance? You may not be able to see clearly the action of paying, but you can still see clearly whether I bought pork from you.
!”
The stall owner said helplessly: "What's your uncle's is your uncle's!"