"They failed to fulfill their obligation to inform. Do you want to sue them?" Irene checked the map and itinerary several times, and then took out the contract and insurance documents signed by Hong Tao, page by page. Ye studied for a while and revealed his true colors as a lawyer. Opening and shutting up is the work of the court.
"Just don't sue. It's my fault. I didn't ask clearly at the time. But I still wanted to see the aurora. It took a lot of effort to get there. The most important thing is that I didn't see it. It's a pity. You can ask the steamship company. People, can you change a cruise ship that can go to the real Alaska, even if you pay a little more?" Hong Tao grew up in China after all. He felt awkward when he heard about going to court. According to his thinking mode, if the other party can give A compensation method is enough, and if you spend a few more dollars, you will accept it. Who told us not to look carefully and ask clearly in the first place.
"Okay, you wait for me, I'll go negotiate with them." This is what Irene does, and she doesn't feel frightened at all. On the contrary, she is quite happy, and leaves with a lot of maps and documents. I guess I went to discuss it with someone from the shipping company.
Was Hong Tao really deceived by the shipping company? In fact, it cannot be said that if it were placed in China, the other party had no fault at all. They followed the route on the itinerary, and there was no difference in what port to visit and where to dock. But judging from Irene's intention, I'm afraid this steamship company is still somewhat at fault. Otherwise, she wouldn't have the confidence to go to court directly. These lawyers are all unforgiving masters, so they must There is a reason to react like this, but Hong Tao doesn't understand where this reason lies.
To put it simply, this is what it means. For example, Hong Tao signed a travel contract in Shanghai, and the other party agreed to take him to Beijing for a seven-day tour. As a result, the travel agency took Hong Tao to wander around outside the 3rd Ring Road in Beijing. Even if I didn’t get into the ring, I told Hong Tao that this trip to Beijing was over!
This is also the case for the Alaska cruise. The cities and ports listed on the cruise itinerary are indeed in Alaska, but this state of Alaska is not all in northern Canada, as Hong Tao thought. It has a slender small The tail extends along the west coast of Canada to Prince Rupert, running through almost half of Canada, and is only 6,700 kilometers away from Seattle.
The northernmost point of this little tail, that is, the northernmost port on this trip is Skagway. The latitude here is only slightly higher than the Black River, and it is still far away from the severe cold zone or close to the Arctic Circle. The great winter is coming. Why are you here in Alaska? One is to see the special lifestyle of the local Inuit people in the cold zone, and the other is to see the special landforms and landscapes here. Among them, the aurora is the most important tourism project in Alaska, specifically for There are Alaska Aurora tour groups.
But if you want to say that they didn’t bring you to Alaska, that’s not right. You have indeed gone to Alaska, and you can see glaciers, icebergs, whales, and other scenery. But if you don’t see the aurora, you feel that it is nothing. Been here.
Apart from specializing in the art, Hong Tao was still wondering whether the cruise company would reject Irene's proposal. Someone was already knocking on the door outside. When Hong Tao opened the door, he saw a staff member on the cruise ship. He came to invite Hong Tao to dine in the Western restaurant on the bow of the ship, where Irene and a person said to be a representative of the steamship company were waiting for him.
As soon as Hong Tao heard this, he understood that Irene must have succeeded, and this meal was 100% a treat from the other party. So what are you waiting for, just clear the way quickly, since I didn't even eat the dinner I ordered anyway.
Sure enough, when Hong Tao followed the staff to the restaurant, Irene was sitting with a capable woman in her 40s in front of the big window in the bow restaurant chatting. From a distance, it seemed that the two women didn't want to
A pair of conflicting consumers and service providers are more like friends or relatives hanging out together. The conversation was so lively that the smiles spread across their faces.
"Dear, this is Ms. Kelford, the representative of the shipping company. She helped us solve a big problem. We have to thank Ms. Kelford." When Hong Tao walked to the table, Irene said to Hong Tao
He introduced the woman’s origin and surname.
"Mr. Hong, on behalf of Norwegian Cruise Line, I would like to first apologize to you and your wife. Our company may have overlooked some specific issues in winter route sales, which may cause some trouble to foreign tourists. Just now I
We also reached an agreement with Ms. Irene, our company
We will deduct both of your ferry tickets, and then help you contact a small passenger plane in Skagway to take you to Anchorage. From there, you can go north to Fairbanks.
, it should be easy to see the aurora in this season, do you think this itinerary is satisfactory?”
Ms. Kelford didn't say any polite words. She just apologized and proposed corresponding compensation measures. While talking, she took out a map of Alaska and pointed to the place names on it for Hong Tao to look at carefully.
"Oh, by the way, you and your wife need to pay for the flight and subsequent expenses separately." Seeing that Hong Tao was still thinking about it, she immediately added.
"Then how do we get back to Seattle?" Hong Tao knew to ask clearly this time to avoid any further misunderstandings.
"There are direct flights to Seattle from Anchorage, with two flights a week. If you think it's okay, we will use the cost of your ferry tickets to help you book two air tickets from there to Seattle. Specific details
Your flight will be confirmed when you arrive at the airport."
"Oh, I think it's okay, what do you think?" Hong Tao thought about it for a while, and the result should be pretty good. The most important thing is that the person's attitude is sincere and he admits his mistakes first, which makes people feel very comfortable.
"I listen to you!" Irene was pretending to be a little woman at this time. It is estimated that she definitely did not use this attitude to talk to this Ms. Kelford.
As expected, the meal was paid for by the steamship company as Hong Tao expected. It was also a kind of compensation for Hong Tao and his wife. Although the money was not much, it was still a problem. As long as the attitude was correct, many seemingly troublesome things could be solved.
problem becomes simple.
In the early morning of the next day, the cruise ship arrived at the Port of Skagway. Like Juneau, this Port of Skagway was born due to the gold rush. At the same time, like Juneau, as the gold rush subsided, all the cities
Decline. Yesterday, Hong Tao still thought that Juneau City was too small and there were too few people. Now that he has arrived in Skagway, he knows what it means to be small and what it means to be small.
The permanent population here is only a few hundred people, not as many as the passengers on Hong Tao's cruise ship, and the city is also small and pitiful. The tallest buildings are actually three large white oil tanks. Other than that, you
There are no buildings higher than three floors anymore. There is only one connection to the small town, which connects the pier and the train.
The street we stand on is not even one kilometer long, but there are quite a few shops on both sides of the street. None of these shops have clear business hours. When they open and when they close all depend on the docking and departure of cruise ships. The arrival of cruise ships
When the cruise ship is gone, they will be open. When the cruise ship is gone, they will be closed. They are 100% tourist shops.
In addition to the commercial street, the two most eye-catching things here are the train station and the helicopter. The train station is at the end of the street, and the helicopter landing pad is next to the pier. Both of these means of transportation are Ska
Hong Tao and Irene's boat tickets include one of the important tourist items in Guizhou, so they can choose one of them to ride for free.
Since he had to choose one of the two, Hong Tao had to first understand the detailed gameplay of these two tourism projects before he could choose. This was not difficult. There were detailed instructions on the pier. You could go there and see clearly.
Let’s talk about the helicopter first. In fact, this helicopter is not the whole tourism project. It is only used as a means of transportation to transport tourists to the snowy mountains behind. The ultimate goal is to allow tourists to ride dog sleds.
That small train is a real tourist tool. It has a long history. According to the introduction, it was built 100 years ago, but it was not completed until the end of World War II. The total length is more than 170 kilometers.
This railway line is a narrow gauge, starting from the Port of Skagway and ending at the famous gold mine, the Yukon Territory in northern Canada. Back then, gold prospectors from all over the world had to first take a ship from the United States to reach Skagway.
, and then transferred to the railway to enter the Yukon Territory. However, most gold prospectors did not enjoy this treatment, because the gold rush was at its peak when this railway was built. By the time the railway was completed and opened to traffic, the gold mines had long been exhausted.
In those days, most gold prospectors used boats to haul enough food for themselves for a year, and then hired mules and horses to cross the mountains and enter the depths of the mountains. One-third of them would never see the next spring.
Most of the remaining people are working in vain, and only a few people can really get rich.
Hong Tao felt that he could take a seat in the dog sledding without being too busy, because there would definitely be a chance to try it when he got to Anchorage or Fairbanks, and this small train was a good choice, as he could go back to the old days more comfortably.
Follow the old path of gold diggers and experience their hardships firsthand.
Parked in the station was a steam locomotive, which was no different from the common steam locomotives in the past. It was just that there was a turbine-like thing in front of the locomotive that was as big as the diameter of the locomotive. Hong Tao went over and took a look at the introduction. It turned out that this was a large steam locomotive.
The fan is driven by steam. When the train is running, it can blow away all the snow on the roadbed. It can also be regarded as a snow plow.
It is a pity that the train Hong Tao and the others are actually taking is not pulled by this old-fashioned locomotive, but replaced by a diesel locomotive. Because it is a narrow-gauge railway, the carriages are naturally relatively narrow, but the decoration is antique, even the trains
The heaters inside were all produced in 1924 and burned kerosene, which smelled very strong, but it felt very much like that time. (To be continued...)
