Although things have become very big, I am not in a hurry.
After many experiences, I also understand a truth: don't panic when something happens, the more you panic, the more chaotic you will be.
I first took out my mobile phone, took a photo of the scene, and then sent it to the WeChat group of the group’s senior executives.
Then he made a phone call to Fu Zhiqiang and said to him: "Qiangzi, look at the photos in the WeChat group. Investigate the person on the stage immediately. I want to know who ordered him. What did he do today?"
He was still moving goods downstairs in our company this morning. You'd better check the surveillance system to see who he met after we left."
"Okay, I saw the photo, I'll deal with it right away."
After hanging up the phone, I said in the WeChat group: "Have you all seen the photo? There was a temporary change in our promotional activities. The matter of notifying the relevant departments to take emergency measures must have been targeted by my peers. They wanted to make things happen."
If it makes a big fuss, then we will make the matter bigger."
Just after I finished arranging these things, I suddenly found that the crowd became even more angry. I didn't know what happened just now.
I saw people getting angry, and with the roar, they threw the drink bottles in their hands towards the stage and smashed them on the exquisite billboard!
I was so excited in my heart, even more excited than Tong Xin on the stage.
I didn't have time to think too much. If I didn't take measures, the angry crowd would definitely tear down the stage.
"I'll kill you little bastard! Do you think I don't know what you mean by these promotions? Aren't you just counting the money in our consumers' pockets every day? Is it easy for us to make money? You people are still ignorant
If you act with conscience, I will kill you."
A middle-aged woman in her forties pointed at Tong Xin on the stage and started to curse. At the same time, a half-filled mineral water bottle in her hand shot straight towards the stage.
"Ah!" Tong Xin exclaimed, raising her hand to hold her eyebrows.
Immediately afterwards, all kinds of small things that were carried turned into grenades, which were fired towards the stage in various arcs. Even the security guards could not control the angry crowd!
I didn't hesitate any more, I held my hand on the edge of the stage and jumped onto the stage.
I rushed straight towards the man on the stage, grabbed him by the collar, and snatched the microphone from his hand.
The man looked at me in horror. I stared at him with red eyes and said to him in a low voice: "I don't know who ordered you, but I tell you, you have made me angry."
Me! If you don’t want to spend the rest of your life in prison, I advise you to be more honest!"
Maybe he was frightened by my momentum, maybe he was really scared, and suddenly he lost the sharp energy he had just now.
After I finished speaking to him, I quickly protected Tong Xin behind me, and then faced the exposed crowd in the audience.
I stabilized my mood and then shouted to them: "Dear consumers, I am Chen Feng, the director of Yuanfeng Group. Please give me two minutes and please calm down. Please allow me to say a few words."
talk."
After finishing speaking, I paused and continued to say in a sincere tone: "Dear customers and friends, I can understand your current mood. If I were in your position, I would be as angry as you! So I understand
I know how painful it is to be deceived, let alone by a brand we trust!"
I try to put myself in their perspective and speak in the most sincere tone. At the same time, I also secretly observe their emotional reactions.
During this period, there were still many small objects flying towards the stage, and countless curses poured into my ears.
There was another hard object that hit my shoulder. It wasn't a drink bottle or a shoe, it was probably a hard object like a rock!
I don’t know who threw the stone, but it was definitely not an impulsive consumer, but someone who was with the man on the stage.
The rock hit me right on the shoulder. At that moment, I only felt a heartbreaking pain like a bullet hitting my shoulder skull.
I still kept a smile on my face. After enduring the severe pain, I continued to say in a sincere tone: "Customers are God. This is the principle upheld by all businesses! Thank you for your support of Ruian Clothing.
and trust, if you are not satisfied, it must be because we are not doing a good enough job!”
Maybe it was because I emphasized speaking for consumers when I first came up, or maybe it was because I put on a sincere smile, and the people off the stage began to calm down.
But the man who talked nonsense on the stage shouted at me: "Stop talking nonsense! Don't change the subject. The problem now is that your company's products have serious quality problems. As the chairman, how do you explain this?"
?”
"Explanation, we want a reasonable explanation!"
I looked at the person who was taking the lead in speaking in the audience, and it looked like he was not a good person. That’s right, they were in the same group.
I calmly glanced at the pieces of clothing with Ruian's trademarks in his hand and said, "Sir, you said that there is a problem with the quality of our Ruian clothing. I just saw that there is indeed a problem."
Before I could finish speaking, he burst into laughter: "How about it? Customers and friends, even their chairman personally said there is a problem."
I grabbed his words and said loudly: "I won't ask whether the clothes you are holding are our products. I will simply ask you, do you know the price of the clothes you are holding? You
You bought it yourself, you should know that, right?"
"I" he stuttered, and then said guiltily, "my wife bought it. I have to ask her about the exact price, but I am sure I bought it from Ruian Clothing, and it will definitely not be fake."
I continued to take over the conversation and said: "Don't worry, I won't frame you to deliberately damage the reputation of our Ruian Clothing before the matter is investigated clearly. Although I am not responsible for the production, I remember you just said that you should buy these jeans."
It’s been a month, right?”
"Yes, quality problems occurred within a month. How do you explain it?"
I smiled slightly and said: "I wonder if other customers in the audience know this? Our Ruian Clothing has been in the world for less than a month, so I would like to ask this gentleman, you said you have bought it for a month, what about you?
Where did you buy it from? Do you have a receipt?"
When I said this, he was completely speechless.
Yes, there are too many loopholes. I guess someone was suddenly ordered to damage the reputation of our group, otherwise the preparations would not have been so sloppy.
Seeing that the situation was about to be reversed by me, he could hardly stand anymore and shouted loudly to the audience: "I'm not sure exactly how long ago these clothes were bought, but they were definitely purchased from Ruian Clothing."
,I have."
As he spoke, he took out the receipt, but he didn't expect that he actually had it.