Tian Lang's character is not impetuous, but hearing his anxious tone made me feel a little flustered.
I was stunned for a moment and then asked her: "What's wrong?"
"There is a big problem with the product. The design of the casing does not match what was sent from the factory. Now it cannot fit at all." His voice began to tremble.
"What?" I suddenly stood up from the seat, and then fell down weakly.
Tian Lang said it again. I was extremely anxious, but I tried my best to calm down and said, "How could this happen? Wasn't there any problem in the previous test?"
"It's no problem, but it's different when it's made in the factory."
"Is there something wrong with the mold?"
"No, Mr. Tang personally went to the factory to see it and said there was no problem with the mold."
"Then how could such a problem occur?" I suddenly asked, confused.
"I don't know either. I will contact you as soon as I know the news."
I took a deep breath, calmed myself down, and said, "Okay, I understand, I'll go back to the company right away."
After hanging up the phone, I leaned my head on the chair and looked up at the ceiling, feeling like the world was spinning.
If the problem is not with the mold, then where is the problem?
Is there something wrong with the design?
But the finished product has been made before and these problems were not discovered?
When I was thinking about this, Xu Bo next to me said to me: "Mr. Chen, is there something important for you?"
I nodded, and then said to him: "That's it, let's come down and talk on the phone, I'll go back to the company first."
"Okay, Mr. Chen, please go slowly. I will pay for the meal later."
I drove back to the company and hurried upstairs.
I went directly to Tang Yong's office. When he saw me, he said anxiously: "Mr. Chen, you are back. There is a big problem with our product!"
I walked up to him, tried my best to stay calm, and asked him: "Are you sure there is something wrong with the panel?"
"Make sure, this is a prototype machine just produced by the factory. Take a look..."
I took the prototype machine from him. Even without the drawings, I could clearly see that the panel did not match the previous design. The design was for three cameras, but there were four on the panel, and the entire model was different.
Totally wrong.
I sighed heavily and asked him: "Why does this happen? Wasn't it good when it was developed before?"
"I don't know yet. Should I call a few engineers from the factory to ask about it?"
I thought for a while and said, "Forget it, I'll go to the factory myself."
I took the prototype machine and drove to the factory with Ye Maochun.
On the way to the factory, Ye Maochun said to me: "If it is determined that there is a problem with the design, then everything will have to be redesigned. An agreement has been signed with the operator. New products must be released in December, and the marketing department will
According to the feedback, some merchants have already ordered 500 units, what should I do?”
This is what I'm worried about. If it's wrong, it can be corrected, but it will cost a little money and manpower.
But agreements have been signed with operators and merchants, and I estimate that customers have already placed orders.
If the listing is delayed at this time, the company will face great pressure from public opinion.
Not only that, Jiangshan Technology’s reputation may be ruined by me.
I don't want something like this to happen when I am about to leave Jiangshan Technology. If this happens, I will really have no shame in meeting Jiang Shimin.
As I drove, I said to Ye Maochun: "Let's go to the factory to see the situation first. I think there is something fishy about this matter."
"I have informed everyone in the company to keep this matter confidential. We must not leak the information at this time."
I nodded and said solemnly: "I think there is another possibility. The design of the panel is different from the template provided by the supplier, which leads to this error."
"But how is this possible?"
"Don't worry yet, I think there is still room for redemption." I can only comfort myself now.
After arriving at the factory, I directly called the chief engineer in charge of the factory to the office.
As soon as we met, I asked him: "Senior Engineer, what's going on with the panel?"
The senior engineer looked angry and livid, and he opened his mouth and cursed: "Mr. Chen, we have been fooled!"
"What's going on?" Ye Maochun asked immediately.
The senior engineer sighed and said: "I just found out that someone has replaced the panel samples from the supplier and the factory. When the factory comes in, all the materials are tested and stored according to the wrong samples. But the company's samples are correct, so we have been
Being kept in the dark.”
"Who did it? Why did this happen?" I asked angrily.
"My structural engineer."
"Where are the others?" Ye Maochun also asked immediately.
"He resigned last week and said he was going to another place. At that time, I brought his resignation report to the company to sign."
"Who signed it?" I asked again.
"Signed by Vice President Liu, you were not in the company at the time."
I was so angry that I always thought it was a design problem, but I never expected that it was fixed by employees of my own company.
I immediately took out my mobile phone and called Liu Rui. After he got through, I immediately asked him: "Mr. Liu, let me ask you something. Did you approve the resignation of the structural engineer here at the factory?"
Liu Rui was silent for a while and said to me: "Yes, at that time he said he was going to another place, so I signed it for him... What happened?"
"As I said, resignation reports above the company director level must be signed by me personally. What's going on with you?" I suddenly got a little angry.
"Mr. Chen, you were not in the company at the time! He was in a hurry at the time, and the resignation process was normal. I had no reason not to sign it for him!"
I took a deep breath, tried to calm down and said, "Okay, that's it for now. I'll contact you at any time and keep the phone open."
I hung up the phone and looked at the senior engineer again. His mood was obviously calmer, and he said with a little hesitation: "Mr. Chen, I just discovered a problem."
"what is the problem?"
He picked up the problematic prototype and said: "The panels of these new products shipped from our factory do not match the design, but I think the design of this panel is not unusable."
I was stunned for a moment, but before I could say anything, Ye Maochun said: "The design is for three camera holes. This cover has four, and the panels don't match. Can this be used?"
"It is not difficult to add a camera. What is difficult is what to do with the goods currently out of the warehouse?"
After being stunned for a while, I immediately understood what the senior engineer meant. He was indeed the chief engineer.
Ye Maochun also understood. He was very surprised and said: "You mean, just ship the goods like this?"
The senior engineer said: "It's not impossible to ship this way. Anyway, there are no problems with the indicators. It's just a problem with the shell."
"No," I said sternly, "the customer doesn't know, but if this batch of machines breaks down and the customer finds something wrong when they take it for repair, it will be too late to fix the problem."
As soon as I finished speaking, my cell phone rang again. It was Tang Yong calling.
After getting through the phone, he anxiously said to me: "Mr. Chen, have you got the results of your investigation? Just now, the customer called to urge the goods, saying that the situation is now very good, and they are waiting for shipment."
"Don't be impatient yet. Just push it if you can. The problem here is not clear yet."
"What can we do? I've tried my best to buy time."
"Keep stalling and I'll think of a solution as soon as possible."
When I hung up the phone, I felt like I had knocked over a five-flavor bottle, and I felt an indescribable feeling.