Tan Jin'er is the front desk of a five-star hotel. This job is very tiring. She works three shifts, day and night, and comes into contact with all kinds of people. Some people are so disgusting that she wants to curse, and some are so nice that she
unbelievable.
She came from a small city and only had a high school education. Due to family changes, she took her younger sister out to make a living early and was unable to study in a beautiful university campus and squander her youth like her peers.
She should make a living early and learn how to make a living.
Front desk work is tiring, but very stimulating. When Tan Jin'er first arrived, she was startled like a little rabbit, but she has gradually matured a lot, and now she can communicate confidently with strangers.
This job is not as simple as it seems on the surface, but it is very valuable and the salary is also good.
The salary structure of the front desk is basic salary + commission. The commission part tests the sales ability of the front desk. For example, if a guest books a room online and the front desk asks the guest to pay to upgrade to a higher-level room type, the price difference will be 10%-15%.
It will be used as their commission, but this is actually very difficult to do because since the guests have already booked the room type, it is more difficult to ask them to change it.
Fortunately, in addition to this, there is another source of income that comes faster, and that is Walkin, which means that guests check into the hotel without reservation, and 2.5-15% of the room rate is used as a reward at the front desk. This ratio varies from hotel to hotel.
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In Tan Jin'er's hotel, the commission rate given by the hotel is 10%, which is above average in the industry. This is mainly because it is located in the bustling area of West Chang'an Street in Pujiang. The hotel has no worries about the number of tourists, so the commission rate is not raised.
to the highest gear.
Tan Jin'er went through stumbling in the first three months and gradually gained a firm foothold. Her monthly income may be tens of thousands in peak season, and usually around six, seven, seven or eight thousand.
This salary seems high, but considering that this is Pujiang, where land is at a premium, and the rent costs more than a thousand a month, it is still very poor.
Tan Jin'er has always wanted to change to a better house and give Xi'er a slightly better environment. She is working hard to save money, but she can't do it now because her salary is unstable.
Xiaoyan next to her suddenly kicked her under the counter and whispered: "We have a guest, please greet her."
Tan Jin'er looked up and saw that the light was blocked. When he looked up again, wow, he was a very tall foreigner.
The foreigner said hello to her, and Tan Jin'er replied "hello" skillfully. She felt panicked because she didn't know what to say next in English.
What if the foreigner Pilibala said a lot, but Tan Jin'er didn't understand a word of it!
She wanted to find help. Xiaoyan was checking in another couple of guests, and other front desk colleagues also had guests to take care of.
There is no one else to rely on, you can only do it yourself.
Tan Jiner only started learning English half a month ago because she discovered at work that many of her customers are foreigners. Although not knowing English is not a fatal flaw, her income will be reduced.
"Hello~~~" Seeing Tan Jin'er in a daze, the foreigner in front of him said hello again.
Tan Jiner said: "Hello~~Hoho~~whatcanIdoforyou?"
She wanted to pretend that she could understand English, but in the end she found that she couldn't pretend, so she should be honest and point fingers. After struggling for a while, she still couldn't get it done, and the customers were impatient. Fortunately, a colleague who knew English finished her work and came over to help her.
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Huh~~~Tan Jin'er breathed a deep sigh of relief and was happy to be relieved of the responsibilities on her shoulders, but then the exchanges between colleagues and foreigners around her attracted her. She stood aside and looked at it, and suddenly she felt ashamed of herself. Her colleagues were confident in their English.
He was fluent and communicated very smoothly with foreigners. A smile gradually appeared on the face of the foreigner who had just been stern.
Tan Jin'er pricked up her ears and listened, trying hard to understand a sentence or two, but it was no use. The English she learned on weekdays was completely useless.
She was a little discouraged.
In the evening, she had an hour to eat and rest, so she called Zhang Tan and chatted with Xi'er for a while.
Hiahiahia told her that she had already eaten and it belonged to Boss Zhang. Her big horse was very good at cooking. It was such a good horse.
Tan Jin'er quickly told her to stop talking. She had told her so many times not to talk about Boss Zhang like that. This little kid just couldn't change it.
On the other end of the phone, as soon as she finished her instructions, she heard her sister, Comrade Xi'er, turn to Boss Zhang and say, "Boss Zhang, my sister said you are not my good horse, are you?"
"Xi'er!!!" Tan Jin'er was angry.
On the phone, Xi'er was really calmed down. She stopped asking Boss Zhang and said to her obediently: "Sister, don't be angry, you are right. Boss Zhang said no, I remembered, hiahiahia,
My good horses are Xiaobai and Liuliu."
Tan Jin'er didn't want to talk to her anymore, worried that the more she talked, the more her silly words would be exposed.
She asked Xi'er to give the phone number to Boss Zhang.
Xi'er ran up to Boss Zhang, who was smashing ice cubes with Xiaobai to save penguins, and handed him the phone, "Boss Zhang, Boss Zhang~~ My sister wants to talk to you, she wants to curse, you don't want to be a monk.
She's so angry, let me help my sister say I'm sorry."
Zhang Tan frowned and didn't understand why he offended Miss Jin'er and why he scolded him.
Xiaobai next to her laughed and said that Xi'er was a melon kid. She clearly heard her sister scolding her.
"Fart black~" Xiaobai also pulled Xi'er into the "fart black" list.
Xi'er hiahia laughed, and got the point of laughter again.
Tan Jin'er didn't call to scold Zhang Tan, but to express her full gratitude.
The children were tired from playing today. By 10 o'clock in the evening, they all went to bed, and Xiaobai followed Bai Jianping home obediently.
After going out to play during the day, of course I had to take a shower at night. As soon as Bai Jianping entered the bathroom, he was punched out by Xiao Bai.
"Crawl away, crawl away~~~ I want to take a bath, I am a girl, crawl away~~~~"
Bai Jianping was driven all the way to the living room and was let go after promising not to go in.
He said uneasily: "Xiaobai, you can wash it yourself, but you can't play with the water. I'll give you a timer. You'll be out in 15 minutes, do you understand?"
Xiaobai snorted arrogantly, turned around and went back, ignoring him.
"If you stop talking, Guawazi, I'll knock on your door."
"Why are you knocking on my door? I'm taking a shower."
"Come out quickly."
"I haven't even gone in yet, uncle, why are you acting like this?"
"What I mean is that if you go in and wash yourself, come out quickly."
"Xiao knows Nao~"
There was a bang, and the door was closed. After seven or eight seconds, the door opened a crack, and a melon boy pressed his face against the crack of the door, secretly looking at his uncle in the living room, staring at his uncle with big eyes.
Bai Jianping said: "What are you looking at? Aren't you going to take a bath?"
"Hoo hoo ~~~" Xiaobai opened the door, "I'll catch you nagging, ho ho~~Uncle, I want to hand you over to Xiaomi."
Bai Jianping was too lazy to pay attention to this arrogant melon, and lay on the rocking chair watching TV.
