This was the prescription given by Gao Fan to Gao Yiping.
"Dad, have you seen the movie about the Battle of Xisha? In the movie, when the navy was sailing, there was a dialogue like this. The captain said, "Five degrees to the left," and the engineer had to reply, "Five degrees to the left, I understand." Do you know why this is done?
Answer?"
Gao Fan is good at teaching.
Gao Yiping nodded: "I understand this. We also had such response requirements in the past. When the section leader gave an instruction, the operator had to repeat the instruction while operating. However, everyone later found it troublesome and stopped doing it."
"So, do you think this is how you should respond?"
"It should still be the case. The operator's answer is to ensure that he did not hear the instruction incorrectly, and secondly, when he repeats it in his mouth, the operation on his hand will not be easy to make mistakes. In addition, sometimes the section leader may have shouted the wrong password himself. Listen to
When the operator repeats it, it is easier for him to discover his own mistakes."
"Eye to foe." Gao Fan said "Sichuan Weipu", and then asked in an unyielding tone: "Since you all know that this kind of response is beneficial, why don't you continue it?"
Gao Yiping said: "In fact, there are not many problems, and everyone responds like this, and most of the time it has no effect. Everyone in the workshop knows each other, and shouting and answering like this all day long feels too formal and slow.
Slowly no one will implement it.”
Gao Fan said: "This is the problem. Every requirement in the management system was summed up by predecessors at the cost of blood. Strict implementation of these requirements may seem redundant most of the time, but at the critical moment
Serious accidents can be avoided.
"It's like a fire extinguisher in a workshop. There may not have been a fire in the workshop for ten or eight years, but the fire extinguisher must be there. Because if there is a fire, if you can't find the fire extinguisher, it will cause serious losses."
"What you said makes sense." Gao Yiping nodded, "Some regulations really need to be reinstated."
"It is not enough to restore the original regulations. Our original regulations are still very rough. Over the years, foreign countries have a lot of advanced experience in production management, which we can learn from. For example, each position must establish 'zero reporting'
system, which is an effective means to avoid serious accidents."
“What is a ‘zero reporting’ system?”
"Many positions in the fertilizer plant monitor the operation of the equipment. If there is an abnormality in the equipment, the operator has to operate it. But if there is no abnormality in the equipment, the operator has nothing to do. Then the problem arises. If someone
An operator did not perform a certain operation. Is this because there was no abnormality or because he was asleep and did not notice the abnormality of the equipment. Can you know?"
Gao Yiping shook his head. In fact, the situation Gao Fan mentioned can still be found out by inspection, but Gao Yiping didn't want to get entangled with Gao Fan on this issue. He wanted to hear Gao Fan's opinions.
Gao Fan said: "The zero-reporting system requires operators to fill in the equipment operation status registration form every once in a while, and record it even if there are no abnormalities. If possible, you can even ask the operators to make dispatches every once in a while.
Make a call and report that there is nothing wrong with the equipment."
When he said this, he began to miss the mobile Internet of later generations. In later generations, operators needed to regularly take pictures of the equipment to leave traces, and it was difficult to be lazy. Of course, if cameras could be added to every position, it would be even more
Ideal.
"This is a good idea." Gao Yiping's eyes lit up and he immediately realized the value of this method.
"Hey, isn't this the method used by the Japanese? Send an old man on duty and shout 'all is well'. This should be the 'zero report' system you are talking about, right?" Gao Yiping's imagination was wide open and he remembered that he had seen it before
The anti-Japanese drama.
Gao Fan burst into laughter: "Let's forget it. The Japanese do have a way of managing things. It may seem like some red tape, but if it can be strictly implemented, it will really help ensure quality."
"Compared with Japanese companies, we are still far behind." Gao Yiping lamented.
This era is the period when China is comprehensively learning Japanese technology and management experience. Chinese people are full of admiration for Japan. Anything with the word "Japan" on it can give people a sense of high-end, fineness and craftsmanship.
The State Economic Commission promotes the total quality management system nationwide, the main content of which comes from Japan's quality management experience. Many Japanese management experts have come to China to give lectures, and even Gao Yiping once went to Ruizhang to listen to Japanese experts.
After returning from the lecture, I expressed my feelings to Ran Yuying for a long time.
Gao Fan knows, however, that Japanese business management may seem very sophisticated, but in fact there are many problems. Behind their red tape, they hide rigid thinking and a blame-shifting mentality.
Some management systems in Japan have remained unchanged for decades. Even in 2020, they are still using fax machines to transmit information. The reason is that no one is willing to come forward and propose changes to the equipment.
The strict system allows everyone in each position to protect themselves wisely. When encountering an incident, instead of working together to solve the problem, everyone uses a document to prove that they have nothing to do with the matter and that the responsibility belongs to others.
In addition, no matter how good the system is, it still needs people to implement it. If the people who implement the system deliberately falsify, then all systems will be in vain.
Nowadays, Japanese manufacturing is still at its peak, and companies are still passionate about improving product quality and maintaining competitiveness. When the Japanese economy begins to enter a downturn and the competitiveness of Japanese products declines, all kinds of artificial fraud will appear one after another.
, turning "Made in Japan" into a joke.
Of course, Gao Fan would not say these words to his father now, and even if he said them, his father would never believe it. China today is not qualified to laugh at Japan yet, so it should first learn from Japan’s good experience
Come over and talk about it.
With this mentality, Gao Fan told Gao Yiping many of the standardized management methods of later generations. Gao Yiping shook his head and sighed, saying that comparing these methods, his past management in the factory was at the level of a production captain, completely.
It is the original thinking of working at sunrise and resting at sunset.
With Gao Fan's guidance, Gao Yiping personally led the production department, technology department, quality inspection department, workshop directors, section chiefs, etc., and spent several days to compile such a brand-new management system for each position.
We have determined the work rules and plugged all kinds of loopholes of slackness and violation of regulations.
It can be said that if Canghai Fertilizer Factory had such a management system half a month ago, and half of the positions could implement this system, the synthesis tower accident would not have happened at all, because there was a tank containing sulfur
Before the mixed gas enters the synthesis tower, there are at least five or more links that can intercept it.