Zhu Zhe came to the door of the guest room, took a deep breath, immediately put on a professional fake smile on his face, and rang the doorbell.
The door opened quickly and a man wearing a shirt appeared.
"Hello, sir, I am Zhu Zhe, the manager of the housekeeping department. I am here to handle your complaint."
The man first glanced at the empty corridor, and then said with a straight face: "How is your hotel going to deal with it?"
Zhu Zhe smiled and said, "Can we go in and talk? I don't want to affect other guests."
The man thought for a moment, opened the door, and motioned for Zhu Zhe to go in.
Zhu Zhe calmed down and slowly walked into the guest room. The man closed the door and sat on the sofa like a rogue.
"After your waiter cleaned my room, the keyhole of my suitcase was sealed with glue. You must give me an explanation for this," the man said domineeringly.
Zhu Zhe said: "I have asked the waiter who cleans your room, and she said she has never touched your suitcase. Is there any misunderstanding?"
The man said angrily: "Who is it that she is responsible for? Could it be that I sealed my own box?"
Zhu Zhe said calmly: "Of course I didn't mean that. What do you want our hotel to do, sir?"
The man said arrogantly: "First you must fire that waiter, and then I must be exempted from the room and meal charges for the twenty-eight days I stayed in the hotel."
Zhu Zhewei said: "Sir, the hotel can punish the waiter, but I have to apply to the leader for free room charges. After all, your room charges have accumulated to nearly 100,000 yuan. The amount is too big and I can't make the decision!
"
The man snorted coldly: "You can't make the decision, so let the people who can make the decision talk about it. What a waste of my time!"
Zhu Zhe resisted the urge to swear and said patiently: "Sir, do you think this is a good idea? I can fire that waiter, and the hotel will bear all your losses. As for the room rate, I can make the decision and give you a 20% discount."
Discount."
The man said disdainfully: "It's only 20% off, and you're sending a beggar away!"
Zhu Zhe smiled and said: "Our hotel will issue you an actual invoice, and the discount will be given to you in cash! Do you think this is okay?"
The man hesitated a little.
Zhu Zhe continued: "You also know that we are a five-star hotel and have our own rules. To waive the room charges for the past month, you must ask the head of the headquarters. At that time, a specialist will contact your company to verify the situation and the room charges waived.
We will also directly connect with your company’s finances.”
"It's so troublesome!" The man couldn't sit still slightly.
Zhu Zhe said: "Because your company is a major customer of our hotel, we don't want to affect the next cooperation because of a misunderstanding."
The man said impatiently: "Okay! 20% off, 20% off. When can you give me the money?"
Zhu Zhe said happily: "I will apply for you right now, and the results will be available today."
"Then why are you still standing here?" the man said arrogantly.
Zhu Zhe's forehead was throbbing with veins, but he still maintained a professional smile.
"Okay, I'll apply right away."
After saying that, Zhu Zhe slowly retreated towards the door.
The man then said: "You must fire that waiter immediately."
Zhu Zhe paused and nodded: "You will never see her in the hotel tomorrow!"
The man was satisfied, and then said to Zhu Zhe: "Open a bottle of 1992 red wine for me and put it on my company's account."
"No problem, I'll arrange it right away." Zhu Zhe exited the room with a smile. The moment he closed the door, his smile instantly faded. Then he walked to the next room and opened the door directly with the room card.
Wang Gang was waiting for her in the room with a woman.
Zhu Zhe saw the woman and asked, "Are you ready?"
The woman nodded and said nervously: "Brother Wang has taught me everything!"
Wang Gang smiled and said: "Don't be nervous, just do as I say later."
The woman swallowed and said, "Okay."
Zhu Zhe sighed, stepped forward and comforted: "Xiao Ma, only you can save yourself this time."
The woman's eyes turned red and she said, "I know, I will do it well."
"Don't worry, we are right next door. If there is a problem, we can rush over immediately." Zhu Zhe said.
Xiao Ma nodded and walked silently to the guest's room.
At this time, the guest was celebrating in the room. Not only did he get rid of the waiter who rejected him, but he also got an unexpected fortune.
At this time, the doorbell rang, and he thought it was Zhu Zhe coming back. When he opened the door, he saw that it was the waiter he complained about.
"Sir, please let me go! The hotel is going to fire me and I can't lose this job!" Xiao Ma knelt down when she saw the man.
"Hey! Why are you kneeling in front of my door? You're trying to touch porcelain!" the man said angrily.
"Sir, I have a sick elderly person at home who relies on my salary for medical treatment. I really can't afford to lose this job." Xiao Ma cried.
The man said angrily: "Don't act for me here, thinking that if you cry twice, I will soften my heart."
As the man wanted to enter the room and call the hotel front desk to complain, Xiao Ma immediately stood up and ran into the room.
"Sir, please." The little horse held the man's hand and begged.
The man looked at the pony with pear blossoms and rain, and slowly put down the phone.
"Hey!" The man shook off the pony and said, "If you want me to let you go, it's not impossible!"
Xiao Ma looked at the man slightly warily.
"As long as you feel comfortable serving me, I can cancel the complaint and keep your job."
"You, you are taking advantage of others' danger!" Xiao Ma said nervously.
The man said indifferently: "You think about it yourself, I'm not forcing you."
Xiao Ma gritted his teeth and said, "I, I will call the police!"
The man chuckled and said, "Then just call the police. I didn't do anything to you anyway, so the police won't be able to care about you if they come."
Xiao Ma said anxiously: "You sealed the suitcase with glue yourself, and it has nothing to do with me."
"Who can prove it!" The man laughed loudly: "The hotel admitted that you did it and made compensation to me, how can you prove your innocence!"
The man continued confidently: "Besides, what if you proved your innocence? How can the hotel use such a troublesome employee like you again?"
Xiao Ma was desperate and his heart was filled with despair.
"Are you using such despicable means to force me to submit?" Little Ma Chuchu said pitifully.
The man suddenly became alert and said, "Did you secretly record it with your mobile phone?"
"No!" Xiao Ma panicked and subconsciously covered his jacket pockets.
The man immediately rushed over, forcibly took out Xiao Ma's cell phone, then turned off the recording button and deleted all audio files.
"Hmph!" The man smashed Xiaoma's phone against the wall and said proudly, "You think you can deceive me with this little trick."
Xiao Ma fell to her knees helplessly, her face turned pale.
"How on earth are you willing to let me go!"
The man chuckled, walked up to Xiao Ma, lifted her chin with his fingers, and looked at her pretty face, which made his heart itch even more.
"Didn't I say it? As long as you serve me well, you can say anything!"
"You are so despicable. First you molested me, then you sealed the suitcase with glue, forced me to be fired from the hotel, and now you dare to take advantage of me!"
The man said proudly: "So what? To tell you the truth, you are lucky that I like you. If you walk out of this door today, I guarantee that you will never find a job in the magic city in the future."
The cell phone he secretly recorded was smashed by a man, and he no longer had any scruples.
Xiao Ma swallowed and cursed at the man: "Despicable villain."
"Haha, I'm just a despicable person. It's up to you to decide whether you choose to work or serve me! If you walk out of this door with your front foot, I'll hurt myself with my back foot. It's you who unjustly hit me!" the man said proudly.
At this time, the door of the room was suddenly opened from the outside, and Wang Gang and Zhu Zhe rushed in.
The man was startled and quickly stood up and yelled: "What are you doing in here?!"
Zhu Zhe helped Xiaoma up, then took off a button on her top and pulled out a wire, which turned out to be a hidden camera.
The man realized that something was wrong and his face was ashen.
Wang Gang took out his mobile phone and put it in front of the man. A scene was playing on the mobile phone, which showed the whole process of him forcing Xiao Ma.
"Give it back to me!" The man wanted to step forward to grab it, but was kicked away by Wang Gang and fell to the ground.
"Sister Zhu, the video has been saved. I have also uploaded it to the cloud for backup. Call the police now!" Wang Gang put away his phone and said.
