The two walked to the platform with a smile. The subway had not yet arrived. The senior sister turned her head and pointed at the sign, "When you take the subway, you must clearly see the direction, route, and stations. Like the Airport Express we are doing now, the middle station
It’s non-stop.”
He Huan's head was in a mess. He either didn't know how to read or needed to sort it out for a while.
The senior sister looked at his confused look and became even more puzzled.
"Whether I take a bus, a subway, or a train, I am particularly afraid of sitting backwards or in the wrong seat. I feel scared every time. Because my feelings are often different from the normal direction.
I am not completely unfamiliar with a place. If I have been there, I will have an impression, and even the impression will be very deep. But after a while, when I go back, the place changes in my impression.
I really don’t understand why this happens. For example, I clearly remember a building or something here, and then it will run to the other side." He Huan sighed.
The senior sister looked at him and patted him on the shoulder for a while, "As a tour guide, some people get motion sickness, some are introverted, and have all kinds of problems. No one is perfect, so just use your strengths and try to overcome your shortcomings.
"
"Yeah." He Huan thinks that the senior sister is very good. Many people will regard him as a joke, and he often laughs at himself, but in fact he is still frightened. Once on the complicated road, the whole person loses gravity.
state.
After getting on the subway to the airport, the senior sister pulled him out and said, "There are so many entrances and exits here at the airport. The subway lines, bus lines, and taxi lines are all different. They are also divided into floors. The elevators do not stop on every floor.
You have to see clearly.
When sending the group off, the tour bus arrives at the departure level, the tourists get off, and the driver goes below. If you want to take a ride back after sending the tourists off, you have to go to the bus parking lot below to find the driver."
He Huan nodded, "I experienced it with my senior brother yesterday, and I did walk a long way when I came out."
“When you pick up the group, the driver is waiting in the parking lot. You must ask the driver to come and wait early. We would rather we wait for tourists than let tourists wait for us.
When the tourists arrive, you can ask the driver to come up and go directly to the arrivals floor. We will take the tourists out. It is very convenient. If it is peak season, sometimes you have to take the tourists to the parking lot and then get on the bus."
As soon as the two arrived at the arrivals exit hall, they saw the electronic screen display: The flight the tourists took was delayed due to weather conditions on the last leg.
The senior sister spread her hands and said, "We can only wait. The plane is often delayed. Look, how wise it is for us to come after dinner!"
“It’s not like there’s no food at the airport.”
The senior sister gave him a look, "Eating at the airport is expensive, right?"
He Huan smiled and nodded. It seems that the senior sister is really good at making money and saving money!
After telling the driver that the flight was delayed, the senior sister put down her phone and said, "Flight delays are the most annoying thing. You can only wait. It's okay when the group size is not large, and the driver also waits."
Wait until the Golden Week, you see, the driver is also booking a group, which group will come to pick up which one first. Your group is delayed, the guests come, and the driver goes to see off other groups, you can only continue to wait. The guests will be furious!
Therefore, when picking up a group, no matter what happens, you must ask the driver to wait!”
"How can I make the driver wait?" He Huan asked for advice.
"You don't have to beg him - brother, okay? Just wait a moment. Many new tour guides make this mistake. They go around asking for help pitifully. The result is that both sides get hurt.
What you need is dignity, to let him know that your group cannot be missed. You need to use a tone that leaves no room for doubt, letting him know that the consequences of missing your group will be serious."
"What are the consequences?" He Huan asked curiously, can he still survive the fight?
"If you are a very good tour guide, you can immediately ask the travel agency or even call the team directly to ask them to change your driver! Then he will not be able to share the money you will earn next."
He Huan nodded, "You still have to make money!"
"Of course! A tour guide is leading a tour, but travel agencies, drivers, fleets, shopping stores, and the entire tourism supply chain are all pointing to you to make money! Everyone will still cooperate well. Tour guides who do not make money, everyone
Of course, it’s all push and pull.”
He Huan sighed, and the senior sister looked at him with a smile, "Xiao Bailong, if you can catch up with me on the performance list of Jingyuan Travel Agency, you will be a master."
He Huan nodded, "I'll try my best."
Waiting until 2:30 in the afternoon, the flight originally scheduled to arrive at 12 o'clock landed.
The senior sister took out the tour guide flag, and the two of them walked to the entrance and waited.
"We've landed." The senior sister called the driver.
Looking at He Huan again, "The driver often picks up and drops off the airport, and he has experience. They will estimate the time from landing to departure, and there is no need to wait until the guests are gathered before making a call."
Otherwise, guests will have to wait for a while, especially tourists who are delayed like this. They are already angry, and waiting any longer will only add fuel to the fire."
He Huan nodded, it was all about experience, and the senior sister really had no secrets. Otherwise, this is really not something you can watch with a group.
"After a while, we gathered the tourists, so we didn't go back to the hotel. Going back to the hotel would waste time, so we asked them to put their luggage in the car first, and we went directly to Paoma Mountain."
He Huan looked at her, "They are already delayed, why are they still going to Paoma Mountain? How about we let them go back to the hotel to rest? I don't know if they have eaten at this time? How can they go hiking?"
The senior sister turned to look at him, "Huan'er! You are not leading the tour for the tourists, you want the tourists to follow your arrangements! You are the tour guide!"
It’s not like, oh, it’s late today, so we won’t go. Everyone is tired today, so let’s go back to the hotel and rest.
Then why don’t they play on their own? If you sign up for a group tour, you have to abide by the group’s itinerary!”
"But..." He Huan said weakly, "Today is free time!"
The senior sister looked at him and sighed, "Xiao Bailong, in the past, you could bring guests from the flower garden to Paoma Mountain no matter what the situation was. Hey! I brought it to you today! It's up to you to add this
Click! Tell me!"
He Huan's eyes widened and he gave him a difficult problem from the beginning!
"Do you want to talk when you get in the car?"
"It's up to you! Anyway, I'll tell the driver to go to Paoma Mountain."
He Huan looked at her, challenge! The charm of traveling lies in the challenge!
Seeing the waves of tourists pouring out, He Huan quickly raised the tour guide flag, and the soldiers came to cover up the water and soil. Let's talk about it after getting on the bus!
A group of uncles and aunts dragged their suitcases out with resentment on their faces. He Huan and his senior sister greeted them loudly with smiles on their faces: "Welcome to our group members from Jingyuan Travel Agency! Please come here to our group members from Jingyuan Travel Agency! We are your tour guides"
!”
After saying this several times, a group of uncles and aunts gathered in front of them with resentful faces. The two of them continued to smile.
Everything you say at this time is nonsense. The first thing is to ask them to leave the airport as soon as possible.
After counting the number of people correctly, the two of them took the tourists outside. He Huan Duanhou.
When they arrived at the tourist bus, the senior sister asked the tourists to get on the bus. He Huan and the driver were busy stuffing the tourists' suitcases under the car.
Finally, we set off, but the senior sister stood up.
He Huan looked at her in fear, and then looked back at the tourists whose faces had brought all the dark clouds over them. Does she really want to add more now?
"Hello, fellow tour members! I am Bai Jingjing, your tour guide for this six-day and five-night late spring trip to Dali! In order to welcome you, I specially invited our Yunzhou star tour guide Xiao Bailong to help out!" The senior sister is full of smiles.
Asked loudly: "Do all the group members know Xiao Bailong?"
"do not know!"
"do not know!"
Totally confused, He Huan stood up and turned to face them, "How can I not recognize them? Do we know them now?"
"Still don't know me!" several aunts said deliberately.