Gu Chen stood there waiting for Zhang Peijun to finish the call. Zhang Peijun looked really anxious, and Gu Chen even saw the clues from his micro-expression.
"This guy is probably in trouble." Gu Chen thought to himself, while Zhang Peijun came directly to him.
"Officer Gu, something happened in the bank."
"It doesn't matter." Of course Gu Chen didn't mind, and also helped Zhang Peijun's son Zhang Jiahao complete the photo assignment, thinking that the problem should be solved.
But Zhang Peijun scratched the back of his head and said anxiously: "There is a VIP customer in the bank who has had 50,000 yuan stolen from his bank card. Now he is making a big fuss in the bank."
"Stealing?" Officer Wang laughed when he heard it: "People who are still being stolen these days are just because they are not careful. Criminals take advantage of this opportunity."
"Maybe the identity information was leaked." Lu Weiwei also reminded.
Zhang Peijun shook his head and sighed: "It would be nice if it was that simple. Over the years, our bank has assisted your police in cracking down on many fraud cases. Basically, identity information was leaked, but this time, it feels particularly strange."
Gu Chen and everyone looked at each other, feeling that there was something in Zhang Peijun's words!
So I asked him: "Tell me, what is the strange method?"
"I don't know what to say." Zhang Peijun lowered his head and hesitated, muttering to himself: "In the past, if your bank card was stolen, at least your user information was leaked, giving criminals an opportunity to take advantage."
"But this time, the VIP customer did not disclose any information at all, but suddenly received several text message verification codes on her mobile phone."
"But after a while, she received another text message on her phone, showing that 50,000 yuan had been swiped from her bank card."
"Is there such a thing?" Gu Chen was also curious after hearing what Zhang Peijun, the vice president of the bank, said.
You must know that to swipe large amounts of funds from a bank card, you must operate it on your mobile phone and enter the SMS verification code within 60 seconds.
However, within 60 seconds, the SMS verification code is clearly in the customer’s hands, so how could it be used by someone inexplicably?
After thinking about it, Gu Chen asked: "Did someone see the SMS verification code of this VIP customer?"
"No." Zhang Peijun was also confused and said: "At first, I thought the same thing as Officer Gu and asked her if the verification code in the text message had been seen?"
"But she was at home at the time, how could she be seen?"
"Furthermore, this VIP customer said that the first three text messages she received at first thought they were spam scams. She didn't pay attention to such deceptive text messages."
"But then she felt something was wrong because it was the information bound to the bank card. Then when she looked at the information, she lost 20,000 yuan."
"Is there such a strange thing?" Lu Weiwei also felt incredible, feeling that there should be a problem in some link.
Zhang Peijun said with some annoyance: "That's what she said. She said that the first time she was swiped away 20,000 yuan, and the second time it was 30,000 yuan."
"Now the customer is arguing with the lobby manager in our bank. My colleague has also read the text message. There is no problem. It is indeed 50,000 yuan that was swiped through the verification code."
"So this customer is now shifting the responsibility to our bank, saying that our bank's internal staff stole her funds. You say this is baseless. Is our bank wronged?"
Zhang Peijun put his hands on his hips. Today was originally a holiday, but he was scolded by the customer over the phone. He felt extremely wronged.
Gu Chen crossed his arms and thought carefully before asking: "According to your understanding, is it possible for the bank's internal employees to manipulate these links?"
"Absolutely impossible." Zhang Peijun hurriedly retorted, "First of all, this is against professional ethics. There is no way our bank would do such a thing."
Lu Weiwei smiled and said: "But this is your bank's business. Are you sure some people won't use such crooked ideas?"
"No, absolutely not." Zhang Peijun's answer remained insistent.
Seeing everyone's suspicious eyes, Zhang Peijun simply explained: "Police officers, let me tell you the truth. Even if we put aside professional ethics and the objective existence of our bank, it is technically impossible."
"You also know that it is absolutely impossible for our bank staff to know the user password, and you need a mobile phone to swipe the card, right? The mobile phone is on you, and you also need a verification code. On these two points, we are absolutely
It’s impossible to complete the operation.”
Seeing that everyone was still silent, Zhang Peijun said again: "Really, what I said is true, you believe me."
"We didn't say we didn't believe you." Officer Wang said with a hint of ridicule.
Seeing Gu Chen standing there, Zhang Peijun said again: "Now the customer said that he wants to call the police and let the police solve the problem. I really don't know what to say. Obviously we haven't done anything and we have never encountered such a thing. It seems that your colleagues have already
I've dealt with it in the past, I have to go there soon."
As he finished speaking, Gu Chen's cell phone suddenly rang, it was Ding Liang's call.
Gu Chen directly opened the answer button: "Ding Liang, what's the matter?"
"Gu Chen, there is something difficult."
Gu Chen heard the noise of a group of people from Ding Liang's cell phone.
So he asked: "Has any bank customer's money been stolen?"
"Hey, let me go, how did you know?" Ding Liang was also puzzled.
Everyone knows that Gu Chen is good at reasoning, but he didn't even have time to report the police situation he just handled. Now Gu Chen already knows the ins and outs of the matter, which feels a bit powerful.
Gu Chen smiled lightly and said, "The vice president of that bank is standing next to me. How do you think we know?"
"So that's it?" Ding Liang breathed a long sigh of relief, but also said angrily: "I was scared to death. I thought you had installed a listening device around me."
"Don't talk about this, let me ask you, when you called, did you want our three groups to take action?" Gu Chen asked.
Ding Liang smiled and said: "You know why you still don't come to help our brothers? I can't handle this police situation, so we still need the three of you to take action."
"Okay, I understand, just wait there." After Gu Chen finished speaking, he hung up the phone.
Zhang Peijun seemed to have heard clues from Gu Chen's call, and quickly asked: "Is it the call from your colleague who is handling the police situation at the bank?"
"Yes." Gu Chen nodded silently and said, "It seems I have to go to the bank with you."
"Okay, let's leave now." Seeing that Gu Chen was leaving for the bank, Zhang Peijun immediately turned around to pick up the car.
Gu Chen curled his chin and motioned for Lu Weiwei, Officer Wang and Yuan Shasha to get in the car together.
Everyone drove behind Zhang Peijun and passed two blocks to the parking area of a bank.
At this moment, before Gu Chen got out of the car, he heard various shouts in the bank. Several bank security guards, as well as Ding Liang and Huang Zunlong's team, were all on site to maintain order.
After Gu Chen parked the car, he put his police hat on his head and then jogged into the bank.
When Huang Zunlong saw Gu Chen coming to the scene, he directly pulled Gu Chen aside, leaned into Gu Chen's ear and whispered: "This woman is quite powerful. She is a shrew. She bites anyone she sees. You have to be careful when communicating with her.
point."
"Is it really that powerful?" Gu Chen pulled his head back and glanced at the fat middle-aged woman standing in the middle, wearing a colorful dress.
The woman was currently wearing slippers and heavy makeup, and was spitting fragrance to the bank lobby manager.
Many people who came to the bank to do business either stopped to watch or crowded aside, making the whole place a mess.
Police Officer Wang, who was next to Huang Zunlong, couldn't help but said: "Isn't this woman too angry? Why don't you go up and communicate with her? How can people handle business when she is acting like this in public?"
"Uh, Senior Brother Wang." Huang Zunlong drew his head back and said honestly: "It's not that we don't communicate with her, but we can't communicate with her."
"We also have to follow the procedures. She calls the police and we receive the police. What to do in detail will take time, but this woman refuses to let go. She insists on saying that a gangster in the bank swiped her bank card, but there is no evidence. I really don't have any.
I’ve never seen anyone so aggressive.”
At this moment, Zhang Peijun, who was wearing casual clothes, quickly squeezed out of the crowd and stepped forward to communicate with the female customer.
When Ding Liang saw that everyone was hiding in the corner and observing secretly, he also got together and joked: "This woman looks very scary with her makeup like this, especially with her loud voice. If you don't know, you might think she is an old witch."
Lu Weiwei glanced at Ding Liang and couldn't help but joked: "Do you know what Hua Qiangu, Zhou Zhiruo, Wu Meiniang and Dongfang Bubai are telling us?"
"What's happening?" Everyone said in unison and looked at Lu Weiwei.
Lu Weiwei smiled and said: "When your woman puts on black eyeliner, smoky makeup, and dark lipstick, it means that she is going to step up her game, so you have to be more careful."
"Hey." Police Officer Wang looked disgusted and couldn't help but said: "Even if your women don't wear black eyeliner, smoky makeup, or dark lipstick, wouldn't they be able to do it at any time if they want to make it bigger?"
"Old Wang, do you have to quarrel with me?" Lu Weiwei saw that Officer Wang always liked to find trouble with herself, and she said angrily: "Then let me ask you, my sister-in-law told you that you have a stomachache and discomfort, what should you do?"
"Drink more hot water." Officer Wang said.
Lu Weiwei glared and said: "You...you just replied 'drink more hot water'? This is too perfunctory, brother dei."
"Let me tell you, women nowadays don't do this at all, okay? You should at least say a few more words, so that your sister-in-law can feel that you care about her."
"Then what words should I add? In fact, drinking more hot water is really useful." Officer Wang said with personal experience.
Lu Weiwei curled her lips: "Then at least you should say this, for example, baby, use this 5,000 yuan to drink more hot water."
After slapping her hands, Lu Weiwei spread her hands: "Eh? This way, sister-in-law, I promise she won't feel that much pain and will feel much more comfortable."
Officer Wang: "..."
Huang Zunlong: "..."
Ding Liang: "..."
Several people were instantly petrified there, feeling that this was the most shocking answer they heard today.
However, Gu Chen still acted indifferently, because he had already guessed that Lu Weiwei would not be so simple.
Seeing that Vice President Zhang Peijun couldn't resist the middle-aged woman, Gu Chen, after observing for a while, stepped forward, pushed Zhang Peijun aside, and stood in front of the fat middle-aged woman.
Originally, the fat middle-aged woman wanted to yell a few words, but when she saw that there was a handsome young man in uniform standing in front of her, her thunderous tone suddenly softened a lot.
"Hello, madam." Gu Chen turned on the law enforcement recorder and saluted her.
The woman immediately stopped arguing, looked at Gu Chen up and down, and then replied weakly: "Hello... hello."
"I am Gu Chen, the leader of the Criminal Investigation Group 3 of the Furong Branch. I heard that 50,000 yuan was stolen from your bank card at home. Is this true?"
Gu Chen took out his notebook in a very professional manner, preparing to understand the situation of the middle-aged woman.
The middle-aged woman looked at Gu Chen and suddenly felt less angry.
The roar of the Hedong lion before suddenly turned into a soft tone, and he said weakly: "Yes, I was fine at home, and suddenly someone stole 50,000 yuan. What do you think this is?"
"So I suspect that it must be someone inside their bank who did it. Otherwise, who could have quietly withdrawn money from my bank card?"
"You were charged 20,000 yuan the first time, and 30,000 yuan the second time, right?" Gu Chen verified the middle-aged woman's situation.
"That's right." The middle-aged woman nodded silently, quickly took out her mobile phone, clicked on the message page, leaned next to Gu Chen and showed it to him.
"Look, the information is all here, and it's all recorded."
"Then how long did it take from when you received the text message to when the money was transferred?" Gu Chen asked again.
The middle-aged woman raised her head and thought: "Just...a few minutes."
"I was quite surprised at the time. How could I lose my money just sitting at home? I don't know what happened? It's simply unbelievable."
"Understood." After Gu Chen recorded all this, he asked: "But did you perform any operations before the money on the bank card was transferred? Did anything suspicious happen?"
Gu Chen did not believe that bank cards would be stolen for no reason. The only explanation was that the parties themselves had loopholes in certain links, allowing criminals to take advantage of them.
Gu Chen has also handled many cases of telecommunications fraud, so he has some experience in handling such situations.
It's just that this middle-aged woman has just been emphasizing that her bank card was stolen for 50,000 yuan for no reason, but she never explained whether she made a mistake in any link.
From Gu Chen's point of view, this was very incomprehensible.
"No." The middle-aged woman shook her head with certainty and said: "There is no operation, and there is nothing like asking me for my ID card and then entering my password. There is no such thing. There is no need for me to operate at all."
Sighing heavily, the middle-aged woman said helplessly: "I have grown up and done business in banks many times, but I have never encountered such a strange thing."
"Nothing was done, and the money was transferred away. I argued with their bank and said there might be a loophole in their bank card link, but they refused to admit it."
"This is not my problem. Isn't it their bank's problem? The problem must be their bank's. You are still arguing with me. I am your bank's VIP."
The middle-aged woman looked angry, as if she had not yet been able to vent her anger.
Of course Gu Chen was also aware of the bank's situation.
It is estimated that after this incident, the bank staff also looked confused.
Let’s not say who is responsible for this, but at least the bank will not admit that it is its own mistake.
Once admitted, the bank will definitely be greeted by a wave of public opinion.
No one would admit that they were wrong before they understood the situation.
However, Gu Chen also knew that this situation was very strange. The strange thing was that the money was transferred away without any operation.
In Gu Chen's opinion, this was indeed somewhat incomprehensible.
After all, in the previous telecom fraud cases, the victims were objectively involved, and only by cooperating with the criminal suspects could the victims' money be obtained.
However, in this case, it is obvious that throughout the entire process, the victim had no communication or contact with the person who swiped the bank card, so he was unable to provide any information about the person who swiped the bank card.
From this point of view, it is obviously difficult to start investigating suspicious persons.
But since the information provided by the victim is true, we can only give up looking at the suspect and start investigating from the flow of funds.
Seeing that the scene had already turned into a mess, many people watching the excitement took out their mobile phones to take pictures of the chaos.
In order to restore order to the bank as soon as possible, Gu Chen said directly to the middle-aged woman: "Madam, I have a basic understanding of your situation, but the clues you can provide at the moment are very limited."
"If you start the investigation from the suspect, it is obviously not possible, because you have no contact with these fraud gang members, and you just had 50,000 yuan stolen from your home for no reason."
"If this is the case, we can only start with the flow of funds and launch an investigation."
"Then... let's investigate quickly, can't my 50,000 yuan be lost in vain?" The middle-aged woman was also a little anxious, looking at Gu Chen expectantly.
Gu Chen nodded slightly and said, "So we need you to go to the police station with us and cooperate with the investigation. Do you agree?"
"Of course." The middle-aged woman agreed very readily and said, "Of course I am willing to go to the police station with you to assist in the investigation."
"Okay, you come with us right now." Gu Chen pushed the middle-aged woman to the door, and then asked Lu Weiwei and Yuan Shasha to take her to the car.
Then Gu Chen pointed at Zhang Peijun and said, "Oh, by the way, Vice President Zhang, as the leader of the bank, you also want to come with us."
"Okay, that's no problem." Zhang Peijun looked depressed, thinking that he had just come out of Furong Branch and the gang had to go there again.
If I had known earlier, I would have stayed where I was.
Gu Chen followed everyone and was about to leave the bank hall when he glanced at Ding Liang and Huang Zunlong.
The two of them immediately understood what Gu Chen meant, so they quickly said loudly:
"Let's all disperse. Don't get stuck here. Those who should do business should do business. Those who should go home and hug their children should hug their children. Ms. who is walking the dog, please shovel the dog poop out for me."
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