When Ye Haoxuan came to her office, she was dealing with a patient complaint. In fact, strictly speaking, she didn't care about the doctors in the hospital. There are many people in this society who have a strong sense of superiority. A milf is stunned.
They said that the service attitude of the doctors here was not good, and they kept saying that Shuguang Hospital was opened because of their support. If they did not support it, Shuguang Hospital would close down in a minute.
In fact, the most funny thing about this is that they think they are the customers here, and the customers are God. Now that Shuguang Hospital has developed, it ignores old customers like them. It is just a waste of time.
Tang Bing also felt a little helpless about this kind of joke. In fact, she knew that it was not easy for doctors in the hospital. The workload throughout the day was not low. This was not the end. The key was that she had to deal with this sense of superiority every day.
Very funny.
"I understand the problem you mentioned, and I also understand that this matter has been handed over to the Supervision and Management Commission for investigation. If it is true, we will definitely punish the doctor involved appropriately." Tang Bing said patiently.
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"What is true or not? Are you questioning my words? I said that the doctor is not good, does this still need to be investigated? You are trying to cover up the doctors in your hospital, I don't care, you have to punish me accordingly, or simply
Fire that doctor."
This slightly wealthy old woman appears to be very strong, and she is considered to be a domineering figure in the company.
Ye Haoxuan's usual approach to such people is to get away as far as they can. He walked to the office and said, "What's going on?"
"This patient complained that the doctor on duty at the hospital had a bad attitude and was indifferent." Tang Bing stood up and said.
"Which doctor is it?" Ye Haoxuan asked.
"Dr. Wang from Internal Medicine Clinic No. 6."
"Is that the one who ranked first in the comprehensive evaluation last month?" Ye Haoxuan asked.
"Yes, that's him." Tang Bing nodded.
"Produce the evidence, and I will fire him immediately. If you can't produce the evidence, you can get away as far as you want." Ye Haoxuan felt inexplicably annoyed. It really happened to everyone. He knew that Dr. Wang, no matter he was
Both her professional and personal qualities were very good. Otherwise, she would not have won the first place in a comprehensive evaluation so easily last time. He had an intuition that this old woman was here to cause trouble.
It cannot be ruled out that people in the same hospital are jealous, so they deliberately smear Dr. Wang. However, judging from the appearance of this middle-aged woman, she is probably the kind of picky one. For such a person, Ye Haoxuan will not wait for him anymore.
Can't afford to serve.
Strictly speaking, hospitals are not a service industry. They need to smile at you all day long. This is a place where diseases are treated and people are saved. If you insist on asking for the same service as a hotel restaurant, then you go to a small private hospital. The service is absolutely attentive.
, don’t cry when you spend a lot of money but can’t cure the disease.
"You...why do you talk like this?" The middle-aged woman was angry. She had never been yelled at to get out in front of her face. She stood up and put her hands on her hips to start a fight with Ye Haoxuan.
"Your card was registered with our hospital at the beginning of the year. It has been nine months since your complaint.
It has been recorded nineteen times, an average of twice a month." Ye Haoxuan retrieved the information of a woman from Tang Bing's computer.
"So what? Your hospital's service is not good and you don't allow others to complain?" the old woman said fiercely.
"Haha, the service is not good, why don't others complain?" Ye Haoxuan smiled: "In the first half of the year, the total number of complaints received by our entire Shuguang Hospital was only more than 40, and you alone accounted for nearly 20. What's the point?
Are you being unreasonable, or is our hospital's service not good?"
"Why, I'm just a person who can't put a grain of sand in my eyes. It's my right to complain. I just want to complain. Why are you not convinced? What a broken hospital. I won't come here anymore." The woman said angrily.
"Our hospital has relevant regulations. Anyone who complains twenty times within a year will be treated as a malicious complaint, so you will be blacklisted by our hospital. Please come now, I will not accept your complaint." Ye Haoxuan told the reporter.
Pointing outside.
"You...why are you blacklisting me? I am a consumer, I am a patient, and you are a hospital. I want to sue you for refusing to treat me." The woman was stunned, and she couldn't recover for a while.
"Go, the Ministry of Health's phone number is posted here. You can make a complaint at any time." Ye Haoxuan pointed to the wall and said, "But in the future, please don't step into our Shuguang Hospital."
"Okay, let's see..." The woman gritted her teeth and glanced at Ye Haoxuan, then turned around and slammed the door out.
"Your temper is getting better and better." Tang Bing said with a wry smile, "There is no need to be familiar with this kind of person."
"I know, but I just can't stand this woman's face. Some people are just small people in society and don't get respect, so they go to the service industry to find some spiritual strength.
This kind of person is very pitiful and pathetic." Ye Haoxuan said.
"Okay, don't be angry. Anyway, in this industry, it is impossible to take care of everyone's emotions. There are many weird people in this world. If you really care about everything, you will piss yourself to death.
"Tang Bing smiled, walked to Ye Haoxuan and sat down.
"Are you tired?" Ye Haoxuan asked, holding her shoulders.
"Not tired." Tang Bing said somewhat resentfully.
"Ahem, you seem to have quite a big opinion." Ye Haoxuan said with a bitter smile.
"So what if I'm tired? Who made me fall in love with a man who always likes to be a hands-off shopkeeper?" Tang Bing said with some resentment.
"I know...it's my fault." Ye Haoxuan smiled bitterly. He was used to being a hands-off shopkeeper, but he had so many properties under his name. If he had to do everything by himself, it wouldn't be enough to tear him in half.
.
"Tang Jin said he was getting married soon." Tang Bing said.
"He's getting married?" Ye Haoxuan was stunned and couldn't recover for a while. The boy was holding a girl's hand and chatting, but in the blink of an eye he was going to get married, which made Ye Haoxuan a little unable to react.
.
"Yes, he is the only descendant of the seventh generation of our Tang family. Half of it was forced by me and half by my grandfather." Tang Bing smiled, but there was a trace of disappointment on his face.
Ye Haoxuan knew what she was thinking. He stood up and put his arms around her waist and said, "I...I can't give you these."
"I know." Tang Bing nodded and said, "I have never thought about asking for anything. As long as you have me in your heart, it is enough. My brother is getting married. This is a happy thing. I am planning where to go to give him a gift."
When he buys a house, it doesn’t need to be too luxurious, just enough to live in. It’s better to keep it simple like this.”
"Is there any place you like? If so, I will go and see it with you personally." Ye Haoxuan said with a smile.
"Yes..." Tang Bing took out a real estate map and said, "In this place, here on Zhongsheng Street, there is a building that is about to be completed and handed over. It is close to the hospital and the surrounding environment is good. It is best to be in this place."
"That's not a problem. I'll just find someone to get a good set later." Ye Haoxuan said with a smile.
"Well, as long as the house is finished, you don't have to worry about anything else. Just give him a big gift when the time comes." Tang Bing smiled.
"How can that be done? This is my brother-in-law. His business is my wife's business. My wife's business is my business. How could I ignore it?" Ye Haoxuan said with a smile: "I will help you look at the furniture and appliances later.
, pick the best one, by the way, where is your future sister-in-law?"
"Children from ordinary families are very innocent and down-to-earth," Tang Bing said.
"That's good, just find an ordinary person." Ye Haoxuan nodded.
"Lan Lan has been discharged from the hospital now, where have you placed her?" Tang Bing asked.
"She wanted to live alone, so I found a quiet place for her. I didn't have to worry about her. She was adapting to who she is now. There were some things in the past that would be better if she forgot them," said Ye Haoxuan.
"Well, yes, it would be better to forget." Tang Bing nodded and said: "Her sister is not here, so you are her relative, take good care of her."
"I know, I have always regarded her as my sister." Ye Haoxuan said.
"Your sister... is too much." Tang Bing glanced at Ye Haoxuan with some disdain. Then he walked to the desk and said, "I'm still busy. You can do whatever you want. I'll go find you for dinner later."
"I finally came here once, and you just drive me out like this?" Ye Haoxuan said with a bitter smile.
"Otherwise, what else do you want?" Tang Bing rolled her eyes at Ye Haoxuan, and then continued to work at his computer desk.
Ye Hao
It couldn't be interrupted. He had to stand up and walk out of the office.
It’s been a long time since I’ve been to the hospital. This place is still in good order. Ye Haoxuan walked around in various clinics for a while. He clearly felt the obvious progress here. Everyone is very busy, but very serious. Shuguang Hospital in Beijing
After struggling all the way, he finally summed up his own experience. In the future, as long as he stands firm, he can fully copy the model here to other places in China, and then further expand it to the whole world. He feels that the overall situation of traditional Chinese medicine has been
A trend has been formed. In the next few years, Chinese medicine will explode in a blowout form, and all the people in the world will benefit from it.
After walking around the hospital and finding nothing, Ye Haoxuan came to the Chinese medicine clinic for a consultation. Now he has not registered because there are many things waiting for him to do. If he has time, he can just sit in the traditional Chinese medicine clinic for a while.
If he meets a patient who is destined to be a patient, Ye Haoxuan will spare no effort to treat him.