Chen Jianhua did not ask any more questions, but followed Li Yiyang to the second floor.
The decoration styles on the second floor and the first floor are different. The style on the second floor is more European and American. A lot of European and American elements are used in the design. Among them, the chairs are made of fine dark red leather sofas, and the dining table has
There is a small vase with several red roses in it.
Overall, the texture is more advanced, but Li Yiyang prefers the style on the first floor, which is more comfortable.
But everyone has different preferences, and there are not many customers on the second floor. The tables are already full at half past six.
As for the problem, it is still the same as on the first floor. The dishes are not well classified and some cheap ingredients are not exquisite enough to attract customers' attention.
"By the way, where's Boss Lu?"
Li Yiyang asked.
"He just sent me a message and he's in the kitchen!"
Chen Jianhua answered.
"Come on, let's go to the kitchen."
Li Yiyang said and walked downstairs.
The kitchen is on the first floor. As soon as they entered the kitchen, Xu Xiyue and several of her old classmates arrived.
"Xiyue, how are you?
I didn’t lie to you, did I?”
Xiao Shuzhen asked with a smile.
When Xu Xiyue looked at the decoration of the lobby on the first floor, she was really surprised. It had a strong Chinese style. She nodded sincerely: "It's really good."
I didn't expect that today's buffet restaurants are so high-end, and this buffet restaurant has such a rich variety of ingredients.
The other two people came here for the first time: "Shuzhen, this buffet restaurant is probably not cheap, right?"
The person who asked the question was Liu Xiuxiu. Her husband was also in business at home, and she was a housewife, but she dressed very richly, giving the impression that she was a rich wife.
Although she is well-dressed, she is very stingy when it comes to spending money. She is willing to wear and take care of herself, but she is reluctant to eat, so she cares about the price so much.
Xiao Shuzhen immediately said: "It's not expensive, it's only one hundred and twenty-eight yuan per person. I'll treat you to this meal. You can eat whatever you want for a while. As long as you don't waste it, no one will say anything about you."
“It’s so cheap, will the ingredients there be stale?
Especially the price of seafood is not cheap. If you can eat these 128 as you like, the boss will suffer a loss?
And there seems to be Japanese steak dishes here.”
Wang Tongdan asked worriedly.
"Don't worry, I've eaten here once, and the ingredients are all fresh. Otherwise, I would be able to introduce you here!"
Xiao Shuzhen rolled her eyes.
At this time, the waiter came over: "Hello everyone, are you having a meal?"
"Yes, there are four of them in total. Do you still have room?"
Xiao Shuzhen said.
The waiter smiled and said: "Sorry, our store is full. If you want to eat, you need to wait in line."
When she heard that it was full, Xiao Shuzhen couldn't help complaining: "At what time is it full?
Is the second floor full too?”
"I'm really sorry, both floors are full."
The waiter said.
"Otherwise, forget it and wait in line."
Wang Tong lost half of his interest when he heard that he had to queue up.
But it was Xiao Shuzhen who introduced them to this store, so they were a little reluctant to leave like this, so they immediately said: "It's good to have a good meal, don't worry about being late. You've already come, so what does it matter if you wait a while."
After speaking, she looked at the staff and asked: "How many people are queuing in front?"
"If you take the number, it will be table six."
When I heard that I only had to wait for a few tables, and the store was so big, even if the customers at just a few tables were finished, they would be able to eat, so Xiao Shuhua asked the staff to take a number.
While they were sitting outside waiting for their meal, Li Yiyang and Chen Jianhua were in the kitchen. Because there were too many guests and the demand was relatively high, the kitchen was already busy, so Li Yiyang found that some dishes were placed on the floor and the staff did not wash them.
, pick it up directly, put it on the plate, and then take it out to add ingredients.
Because Chen Jianhua had been here many times, the store employees saw him and did not stop them from entering.
Lu Qingshan was urging the kitchen staff to be more agile and did not notice Li Yiyang and Chen Jianhua.
Finally, Chen Jianhua called him, and then he saw the two of them, and immediately walked over with a smile: "Why didn't you call me when you arrived, so that I could greet you at the door?"
"What are you going to pick up? We are not guests."
Chen Jianhua said.
After hearing this, Lu Qingshan smiled and said nothing more. Then he turned his attention to Li Yiyang: "Mr. Li, how was your visit?"
Chen Jianhua was also very curious. He had asked several times just now, but Li Yiyang said nothing.
Li Yiyang said seriously: "Boss Lu, don't take anything I say to heart."
"Mr. Li, look at what you said, can I be angry with you?
It doesn’t matter, just point it out if you have any problems.”
Even though he said this, Lu Qingshan was still a little nervous.
Li Yiyang stopped hiding it. After all, he also had 12% of the shares in this restaurant: "Let's not talk about anything else. I just came in and saw the dishes on the floor. Not only did the staff not wash them, they also
It's served directly out, which means there will be customers eating it."
However, Lu Qingshan disagreed when he heard this: "You won't get sick if you eat it if you don't clean it. My hot pot restaurants sometimes get busy, and the dishes are served directly without being washed, and no one complains that the dishes are not washed."
Li Yiyang shook his head after hearing this: "The most important thing in the catering industry is the freshness and hygiene of the ingredients.
Just because you said no one complained against you doesn't mean no one found out, they just didn't say anything, but do you still expect them to come again?
You said that your store's business has been declining. Have you ever considered that this is one of the reasons?
The reputation of a restaurant store directly affects the life and death of the store.
Don't blindly pursue speed without taking hygiene into consideration.
How much time will it take to wash the dishes and how much water will be used?
What if one day the person in the kitchen resigns and says that the dishes in the store are dropped on the floor but not washed, and this flyer gets into the ears of customers, if it were you, would you still come here to eat?"
Lu Qingshan was so ashamed when Li Yiyang said: "Mr. Li said it was my negligence."
Chen Jianhua also said at the side: "Qingshan, I'm not afraid of what I say to you. Who in the catering industry doesn't put hygiene first? It's a shame that you have been doing catering for so many years."
"What you are saying is that I will supervise my employees in terms of hygiene and will never make such a low-level mistake again."
After saying that, he immediately called the person in charge of the kitchen and asked him to hold a meeting with the employees after get off work to explain the hygiene issues.
Seeing that Lu Qingshan really listened, Li Yiyang stopped talking about hygiene.
"Mr. Li, is there anything else that needs correction?
Just tell me and I will correct them one by one."
Lu Qingshan's attitude is serious.
"Yes, brother Li, did you find anything wrong in the lobby just now?"
Li Yiyang felt that the kitchen was too noisy, so he came to Lu Qingshan's office and said: "Actually, there is no big problem, but there is something worth noting."
After listening to his words, the two people's ears stood up like antennas, but they did not interrupt him.
“In fact, in the self-service catering industry, the placement of dishes is also a relatively important part, and there are certain techniques for placing dishes.
Especially in a buffet restaurant like ours where the dishes are very rich and everything is available, more attention should be paid to the classification of the dishes so that customers can have a better selection experience.
In addition, during the display process, you must pay attention to the lighting and arrange some relatively cheap foods as delicately as possible. This can attract customers to choose, so they will consume less on expensive dishes.
But the premise is that these foods must taste good, so the chef's cooking skills are very important. Don't save labor costs for others and just find some inferior chefs. Otherwise, no matter how good the presentation is, you will only be able to deceive customers.
once.
Also, try to arrange expensive dishes in a slightly rougher manner, which can reduce the cost of the dishes."
Both of them looked bright after hearing Li Yiyang's words, especially Lu Qingshan, who showed admiration. He immediately gave Li Yiyang a thumbs up: "Mr. Li, I asked Boss Chen to call you over for inspection. It's really true."
That’s right, if you don’t tell me how to do this, I really can’t think of it.
You don’t know that although there are many customers in the store, after a busy day, excluding the labor cost of ingredients, we only have a net income of 10,000 to 20,000 a day.
The fundamental reason is that most of the ingredients that customers choose are relatively expensive ingredients, such as snacks and pastries, and there are more leftovers every day. If they don’t make them, they are afraid that customers will not eat them, so the waste is very serious.”
"Therefore, you should work harder on the presentation and taste of these foods, especially if there are some children in the store, and you should make some tricks to attract their attention."
Li Yiyang said.
Chen Jianhua on the side felt ashamed after hearing what he said: "Brother Li, I have been to the store many times, but I haven't found any problems. You still have a sharp eye, and you are worthy of doing business."
After hearing this, Li Yiyang smiled: "I haven't finished speaking yet. In addition to the two questions I just mentioned, there is another one that needs you two to implement immediately."