Stories of men hitting people continue to spread on the Internet.
Nowadays, self-media is everywhere. Regardless of whether they have an interview certificate or not, a group of people are like wolves that have been hungry for several days, rushing towards the location of the incident.
Tianhua's emergency room was quickly occupied by a group of unknown people.
Because of their job duties, security guards naturally have to prevent them from entering the office area.
Some people are not afraid of causing trouble and directly come into physical contact with the security guards.
The situation evolved in an uncontrollable direction.
Chang Hongbo, along with Chen Jin and other hospital leaders, appeared in the emergency hall in time.
Chang Hongbo cleared his voice, full of momentum.
Everyone stopped and knew that the middle-aged man in front of them should be Tianhua's leader.
"Everyone, please be patient! I am Chang Hongbo, the director of Tianhua Hospital. I know why everyone is gathered here. Please move to the conference room and free up this place. The emergency hall is the life channel of many patients, and you are here
, causing congestion, I hope everyone will not occupy public resources. Thank you for your cooperation."
A group of people then came to the large conference room.
Chen Jin is very experienced in handling crisis public relations. He arranged for people to clean the conference room and gave free mineral water to everyone present.
Tianhua Hospital did not act arrogantly, but handled the matter with a humble attitude, which surprised the media and self-media people who came over.
Chang Hongbo waited for everyone to take their seats and turned on the microphone, "We hold a press conference mainly to explain to the public the issues that everyone is more concerned about.
First of all, the incident happened in Tianhua Hospital, which aroused everyone's attention and heated discussion. The responsibility must lie with us. On behalf of Tianhua Hospital, I would like to express my heartfelt apology to the patients who have been wronged.
Secondly, I would like to report to you the results of the hospital's handling of this incident. Our hospital has dismissed the attending doctor, Xiang Tao, and is actively rescuing the patient. Now that the patient is out of danger, please rest assured.
Finally, during the operation on the patient, we discovered that there were serious errors in the patient's previous operation, and we will help the patient fight for his legitimate rights and interests.
Now let’s invite the patient’s family members and the patient’s surgeon to meet with you.
If you have anything to ask, you can ask them directly.
However, please raise your hands to speak and pay attention to order, and the staff will hand you the microphone."
Zhao Yuan and the patient's son walked in from the conference room.
The patient's son sat in the middle, and Zhao Yuan sat beside him.
Zhao Yuan did not expect that the matter would become such a big deal.
The patient's son held the microphone and expressed many emotions. It took a long time before he choked up and said, "I want to thank the enthusiastic people. I am particularly touched by the support you have expressed for me through the Internet.
Please rest assured that the hospital did not make things difficult for us. It even gave my mother active treatment and helped her out of danger. I would especially like to thank Dr. Zhao Yuan beside me.
Although we met a bad doctor without conscience, we can't blind one eye. There are still many good doctors. Zhao Yuan took the initiative to examine my mother, found the cause of the disease, and provided timely rescue. Otherwise, the consequences would be disastrous."
A female reporter stood up and asked, "Can you tell me what kind of disease your mother has?"
The patient's son glanced at Zhao Yuan and said, "Let Dr. Zhao answer the specific condition for you! He is more professional."
Zhao Yuan picked up the phone and said, "The patient suffered from acute cerebral hemorrhage, and the cause was vascular malformation."
The female reporter continued to ask, "Just now, Director Chang said that the patient had undergone surgery in another hospital before, and the patient's condition changed due to the doctor's error. Can you please disclose the details?"
Zhao Yuan glanced quickly at Chang Hongbo, who winked at him.
Zhao Yuan knew that Chang Hongbo hinted that he would tell the truth.
In his heart, he still admired Chang Hongbo's courage.
Once it is exposed, it is equivalent to declaring war with other hospitals.
Zhao Yuan said in a deep voice, "The patient had a cerebrovascular stent surgery a month ago. According to the agreement, the imported stent would be installed, but during the operation, we did not find the stent in the patient's brain. The stent was missing.
Fei, or was there someone who didn’t install the bracket at the time? I think everyone already has the answer in mind.”
As soon as Zhao Yuan finished speaking, the hungry wolves instantly smelled the new traffic password.
This group of people rushed to Tianhua in order to write a controversial news item to attract everyone's attention and create a hot topic!
To their surprise, Tianhua had already prepared countermeasures.
They originally wanted to throw a punch with all their strength, but they could only hit the soft sandbag.
However, things took a turn for the better.
Tianhua revealed even more exciting news.
They came here to expose the medical scandal.
Obviously, Xiang Tao's dereliction of duty pales in comparison to that of the patient's previous surgeon.
Xiang Tao's badness was obvious, but the badness of the surgeon was hidden deep inside.
Xiang Tao has received the punishment he deserves.
As for the surgeon who performed the surgery, he should also be found out and exposed.
Otherwise, more patients will suffer from it.
"Dr. Zhao, could you please tell me which hospital the patient had surgery in before and who was the surgeon?"
"I don't know this. But I think you are very capable. You should be able to identify the culprit soon and help the old lady who has suffered a lot to get justice."
Zhao Yuan said sincerely to the reporter.
At this point in the press conference, Chang Hongbo felt that the effect had been achieved.
He picked up the microphone and said, "Thank you for listening to us and explaining the whole story clearly. I also believe that everyone will make the news known to the public. Dr. Zhao will have to perform surgery later, and you also have your own responsibilities. So the press conference is here
That’s it for now. We have prepared a press release and a small gift for you, please pick it up from the staff when you leave.”
After speaking, Chang Hongbo led Zhao Yuan and others out of the conference room.
The media and self-media friends received the press release in a document bag and a paper bag at the door of the conference room.
The paper bag contains exquisite tea sets and a white envelope.
Tianhua did such a considerate job!
Chang Hongbo and Chen Jin walked side by side.
Zhao Yuan stood half a step behind them.
"The media is really difficult to deal with! Just now, our hospital's official accounts in several mainstream media were constantly insulted and attacked, and some local news websites even forwarded the news. Alas, Xiang Tao's reputation will be completely bad in the future. Just now
The leader asked me to handle this matter well." Chang Hongbo lamented.
Chen Jindao: "The press conference was still very successful. I believe that when the media announces the news, the pressure from public opinion will not be so great."
Chang Hongbo paused for a few seconds and said approvingly, "You're trying to divert trouble to the east. It's a good plan."
The press conference is not only to explain the whole story to the outside world and sincerely apologize, but also to divert the public's angry attention.
They successfully transferred the conflict to another hospital.
Tianhua, on the other hand, has a more positive image of helping the weak and upholding justice.
Chen Jin glanced at Zhao Yuan and sighed, "The main thing is that Xiao Zhao responded promptly. If it weren't for him, medical disputes would have been inevitable!"
