I have been moving recently and I am almost pissed off by the telecommunications company. The telecommunications company is the most disgusting company I have ever seen. It is such a big name that it has no bottom line.
I took the equipment to return the old network, but they threatened me that I would have to pay a lot of liquidated damages when I returned the product before the agreement period was over. Not only would I not be refunded, but I would also have to pay liquidated damages. This is the consumer environment in 2018.
, or in a place like Shanghai.
Then he suggested that I move my phone. Just move it. It seems that I can save some money. What can I say?
But for several days, no one from the business office has called me to contact me about the machine relocation. I called the manual customer service three times, and the first one said that the machine relocation would take three days and they would try their best to help me.
There was no internet for three days!
When installing a new broadband, I made a call on the same day and came to install it the next day.
This is a mobile phone, so we have to admit it.
I called on the third day and a customer service representative said there was a problem with the order and it was not successfully submitted.
I said that I had paid all the money and I really couldn't complain. The customer service used a very contemptuous tone. You want to complain, right? I will complain for you...
I was so angry that I calmed down after a few hours and asked customer service on the official account.
The customer service kept saying the same thing over and over again. When the staff called to make an appointment, I asked them why no one had contacted me. He said that it was not their 10,000 number who was responsible for contacting me, and he did not know the specific contact time.
I said that I won't move the phone, and I don't want to return the equipment. If you stop it for me, I will just throw it away, and then there will be liquidated damages.
Liquidated damages: If you don’t want something after selling it to you, and you want to throw it away, you have to pay liquidated damages.
This is a telecommunications company!
A telecommunications company that has survived for such a long time, and it is foreseeable that it will continue to exist for a long time to come.
