When Gao Tingting opened the door to the ward, when the people inside saw Gao Tingting, their faces showed anger. Gao Tingting's delicate body trembled, but she still made way for Su Wang to walk in, and was about to introduce him.
My own boss, but Su Wang beat me to it.
"Hello everyone, I am Su Wang, the chairman of Meituan. I am here to express my apologies to two users, Cai Yongpeng and Xu Li, and their families."
Su Wang's attitude was very correct. Regardless of whether there was someone behind this incident, or whether there was a mastermind behind the incident, these two users were indeed victims. They got food poisoning from the takeout they ordered using the Meituan app.
, from this point of view, the company must bear the main responsibility.
"You are the black-hearted boss!"
After hearing Su Wang's words, the patient's family members became furious one by one and stepped forward to surround Su Wang. Gao Tingting on the side saw this and wanted to signal the colleagues behind to step forward to help, but Su Wang raised her hand to signal her.
Need not.
"You are a black-hearted businessman. You almost caused my son to fall into coma. The consciences of you businessmen have been eaten by dogs."
"We are going to sue you and prosecute you in court."
Listening to the words of these family members, Su Wang was not angry at all and compared his feelings with others. If it were his relatives who got food poisoning, his attitude would probably not be much better than that of these family members.
"Everyone, I know you are in a bad mood, and I am also in a bad mood, but can you please listen to what I have to say first?"
Su Wang didn't stupidly go inside. If a patient's family member really couldn't control their emotions and came up to give him a few punches, it would be too much of a loss.
"Dad, let Mr. Su speak."
A girl's weak voice came from the hospital bed. Hearing the voice, Su Wang followed the sound to the hospital bed, where a pale young girl was lying on the hospital bed.
Feeling Su Wang's eyes falling on her, Xu Li also looked at Su Wang. She was a college student at an ordinary university in Beijing, and a few months ago, when she saw Su Wang's profile on the Internet,
After some news reports, she regarded Su Wang as her idol, or it could be said that she placed a ray of affection on him.
Compared with the male celebrities that her roommates like, in Xu Li's view, outstanding talents like Xiang Su Wang are worthy of admiration, so when it comes to Internet products, she doesn't use Tencent Weibo but only Fanfou, and the social networking site only has
Kaixin.com does not use Renren. As for the group buying website, it only uses Meituan, using its own actual actions to support idols.
This time she got food poisoning. At first, she felt that her admiration for Su Wang was gone, and the tall image of Su Wang in her heart also collapsed. But the moment Su Wang came in, she found that her heartbeat was still not up to par.
Speeding up, especially Su Wang's sincere attitude infected her, and she decided to give her idol a chance to explain.
"As for the cause of this incident, this merchant did not have a health license, and our business staff invited the merchant to join even though they knew that the merchant did not have a health license. This was our mistake. There was a problem with our review.
We cannot shirk this."
Su Wang did not hide anything and told the situation truthfully, and then continued: "So this time, I mainly want to discuss the compensation plan with you. Although I know that compensation alone may not be able to undo the harm caused to you, but this is our
The only thing we can do now is if you have any requests, you can put them forward."
Hearing Su Wang mention compensation, the attitudes of the family members present changed a bit. Everyone is like this. Although they are angry that their loved ones have been poisoned by food, they are out of danger now. So the most important thing to do is how to deal with the food poisoning.
Your own interests are maximized.
Just like some traffic accidents, even if someone dies, after the anger is over, most relatives will accept civil compensation because the deceased is dead and the living still need to live.
"Let me tell you about the compensation plan first. Let's see if you have any opinions. If you have any, feel free to raise them."
Seeing that these family members were silent, Su Wang simply said directly: "Because of the physical and mental harm caused to the two of them due to our negligence, first of all, our company will reimburse all the expenses for hospitalization, and at the same time, we will compensate each of them 200,000 yuan."
Our apologies.”
Two hundred thousand, this figure made the ward breathe a little short. In 2010, 200,000 was still quite valuable, and it was even more than the price that these family members thought at the beginning.
Normally, for this kind of thing, the platform's compensation of tens of thousands of yuan would be enough, but in fact, the terms Gao Tingting drafted for Su Wang, the compensation price was reimbursement of medical expenses and an additional compensation of 50,000 yuan.
It’s not that Meituan can’t come up with this money. Compared with the money burned every day, this amount of money is almost negligible. Gao Tingting just calculated it according to the standards in the industry. Otherwise, it will inevitably give people the impression that people in big companies are stupid and have too much money.
The impression of being easily blackmailed.
There was some silence in the ward. After a while, Xu Li broke the silence.
"Mr. Su, what I want to know is, after receiving this compensation, will we have to shut up and face interviews with media reporters, and we can only say what you ask us to do."
When Xu Li said this, she didn't even feel her hands under the quilt tighten slightly. She just knew that this answer was very important to her.
Su Wang was stunned for a moment, not expecting the other party to ask such a question. After a moment of silence, he replied: "No, if a media reporter interviews you, just tell the truth."
"Okay, I understand."
Hearing Su Wang's answer, Xu Li loosened her hand on the quilt, and a rare smile appeared on her pale and pretty face. Sure enough, the idol she chose did not disappoint her.
If Su Wang's answer just now was that the 200,000 yuan was hush money, then there would no longer be an idol like Su Wang in her heart.
After settling one family, Su Wang looked at another patient, Cai Yongpeng's family. The Cai family made eye contact and finally nodded in approval of Su Wang's compensation plan.
Cai Yongpeng's uncle originally wanted to ask for more, but thinking that the girl had agreed, they couldn't ask for more. They felt a little regretful for a moment. They should have discussed it in advance if they had known better.
"In this case, I will not disturb you two from resting, and I would like to apologize to everyone again."
After giving a half-bow, Su Wang did not stay in the ward any longer. Gao Tingting would take care of the next thing, and for him, the top priority was to find out who was behind this incident.
Only by knowing who your opponent is can you resist the opponent's next plan.