On the way to work, Zhang Yida, who was taking a nap in the back seat of the Bentley Mulsanne, suddenly received a call from Zhang Lan.
"Mr. Zhang, something happened!"
Zhang Yida suddenly woke up and asked, "What happened?"
"Last night a child uploaded a video of his mother taking a bath..."
After hearing this, Zhang Yida thought for a moment and asked: "You said that the content review team blocked the video through the backend as soon as it discovered the video.
How could it spread widely on the Internet?"
Zhang Lan bit her lip on the other end of the phone and said: "On DouShi, it has only been played 216 times, but on WeChat, Qiandu... and other websites, it has spread widely.
This matter has become a hot search topic on Weibo! It’s quite a big fuss!
Several reporters called to cover the matter, but I declined them all."
"Qin Lin, change your destination. We are not going to Ruixiang Company today, but to DouShi Company."
After instructing Qin Lin, the bodyguard who was sitting in the driver's seat, Zhang Yida continued to talk to Zhang Lan, "Zhang Lan, before this matter is fully fermented, you say hello to Penguin and Qiandu's bosses and ask them to block the video.
.
You can also do some public relations on Weibo and ask them to remove the hot search.
I'll be at the company right away. You can go down and take care of the things I told you first. We'll talk about it when I get there!"
After hanging up the phone, Zhang Yida was thinking, did this happen by accident, or did someone "deliberately do it"? Or both?
After Zhang Lan received Zhang Yida's instructions, she quickly contacted the public relations departments of Penguin, Qiandu, Weibo and other companies.
As the CEO of DouShi, Zhang Lan personally called the public relations departments of these companies. The public relations departments of each company did not dare to neglect and asked their superiors for instructions.
Zhang Yida's friendship with the bosses of these companies was not bad, so they all lost face and began to use some technical means to block the videos.
By the time Zhang Lan finished making these calls, Zhang Yida had already arrived at DouShi Company.
Zhang Yida walked into Zhang Lan's office and asked: "Have you finished all the things you assigned?"
"It's all done," Zhang Lan nodded, "for Mr. Zhang's sake, every company has promised to help."
"Why!"
Zhang Yida sighed, I owe you a favor for this kind of thing!
"Convene a meeting with the company's top management!"
After hearing the instructions, Zhang Lan immediately opened the internal office software and sent a message to the company's senior management, notifying the time and place of the meeting.
After a while, the company's senior executives rushed to the conference room.
Zhang Yida was sitting at the front seat. Seeing that everyone was here, he said, "Have you heard about the "bath scandal" incident last night?"
Seeing Zhang Yida's serious face, all the executives lowered their heads and did not dare to answer the question.
"Let the leader of the content review department come out and talk about the situation!"
A middle-aged man stood up helplessly and said with a grimace: "Mr. Zhang, the situation is like this..."
Then he recounted what happened and the details of the video to Zhang Yida.
Zhang Yida didn't watch the original video, he only knew that a child had mistakenly posted a video of his mother taking a bath.
It is not appropriate to show the original video at this high-level meeting.
Other company executives are similar to Zhang Yida. They only heard early in the morning that there was a loophole in the company's content review. A child mistakenly uploaded a video of his mother taking a shower. He didn't know the specific situation.
After listening to the explanation of the director of the content review department, all the senior officials present including Zhang Yida understood it.
This should be an accident. The child was ignorant and the mobile phone happened to be pointed at the door of his mother's bath...
"This video has only been played 216 times on Douyin. Logically speaking, it cannot be spread so widely on the Internet in one night?"
Zhang Lan raised his doubts, and Zhang Yida nodded in agreement. He said: "It should be the 216 people who watched the video, not necessarily 216 people. It is estimated that some people watched it several times.
Probably three or two of the dozens of people who watched the video downloaded the video locally and then shared it with other software.
This kind of video spreads very quickly.
I guess at this time, a certain "friendly businessman" should have added fuel to the flames!"
"It must be, either Kuaishou or the headline video that just went online!"
"I think it's Kuaishou. Toutiao has just been launched, so it probably doesn't have the energy to engage us!"
"That's not necessarily true. I saw their product UI, and it's a pixel-level plagiarism from our DouShi."
Zhang Yida pressed his hand twice in the air to stop the executives who were discussing "the real culprit behind the scenes."
He looked at the senior executives and said: "Now is not the time to discuss this! Through this "bathgate" incident, many shortcomings of our company have been exposed.
First of all, the content review department discovered the banned video too late. It was only after more than 200 views that the video was found to be problematic.
If we had reviewed the video and found out the problems when it had not received a single playback the first time it was released, then these things would not have happened later.”
The director of content review had a slumped face. He admitted that what Zhang Yida said made sense, but their department also had practical difficulties!
However, he did not dare to talk back to Zhang Yida. He stood up and bowed slightly and said, "Mr. Zhang, I'm sorry. The reason why this bathing incident happened is because we didn't do our job well."
Seeing his sincere attitude in admitting his mistakes, Zhang Yida encouraged him: "The content review department has a heavy workload, low manual review efficiency, and various difficulties. I know all of this.
Because establishing a strict content review mechanism was a plan I had decided upon in the early stages of establishing the company.
Your department will have to overcome it again. Soon, a new generation of AI video recognition system will be online. By then, both the content review accuracy and review efficiency will be greatly improved."
The content review director looked much better. It seemed that Mr. Zhang understood their difficulties very well.
The current workflow of their department is as follows: the AI video recognition system first conducts a preliminary review of the videos uploaded by each user. Videos with prohibited text and titles are directly blocked.
Some more complex videos that cannot be recognized by AI are handed over to the manual review department.
In addition, there is a review mechanism. That is, videos that have a trend of becoming popular and will be put into a larger traffic pool for increased recommendation must be manually reviewed a second time.
The video of the shower door was discovered by review. Because it has a tendency to become a hit, some users have watched it more than ten or twenty times...
Zhang Yida then turned his attention to a bald, middle-aged man wearing glasses. This was DouYu's chief scientist, Wang Qi, who was hired by DouYu from Google's laboratory at a huge cost.
Zhang Yida asked Wang Qi: "Wang Gong, when will the second generation AI video recognition system be online?"
Wang Qi was serious in his words and explained: "The latest AI video recognition algorithm we are developing will surpass most mainstream algorithms currently on the market and can effectively improve the industry accuracy of automatic video tagging.
This is a new graph-based video modeling method that can express long videos containing complex event content.
The main idea is to use "deep convolutional graph neural network" to conduct multi-level modeling of video frames, shots, and events, and gradually abstract from frame level, shot level, to video level, thereby obtaining a global expression of the video.
Then classify.
A video contains frames, shots, scenes, events, etc. The relationship between frames and shots is very complex, not just the sequence of the previous and next frames.
Compared with the recognition of text, pictures, etc., video recognition is much more difficult.
It can be simply understood as the relationship between a point, line and surface.
I need time, and I also need manpower. The current product still has many flaws. If it is launched rashly, it may cause a lot of omissions in content review!"
Zhang Yida attaches great importance to the research and development of AI. With this tool, in addition to improving the accuracy of content review, it can also save a lot of labor costs.
He said to Wang Qi: "Wang Gong, you need manpower and resources here. Even if you tell Zhang Lan, I only have one request, which is to ensure the accuracy of AI video recognition."
Wang Qi nodded, "I will do my best!"
Zhang Yida looked at Zhang Lan again and said, "Let's add more manpower to the manual review team!"
"There are already more than 500 people." Zhang Lan was a little worried about the labor cost. "Do we still need to add more people?"
"Don't worry about the money. I don't want to see the shower scandal happen again."
Zhang Yida smiled and said, "Isn't there a second headquarters in Chengdu? Put some manual review teams there, and the labor costs can be slightly reduced."
Zhang Lan responded: "That's okay! Put the newly recruited personnel over there."
After the meeting, Zhang Yida returned to his chairman's office and prepared to look through today's work emails.
Zhang Lan hurriedly pushed the door open and said, "Mr. Zhang, a big V on Weibo wrote an article to attack us!"
Zhang Yida took a look at the mobile phone handed over by Zhang Lan. The general content of the article is as follows:
“The lax content review on the DouShi short video platform resulted in a five-year-old child misrepresenting a video of his mother taking a bath...
This caused great harm and public trouble to the parties involved.
So far, DouShi has not expressed its position on this matter. There is no use pretending to be an ostrich. This incident has greatly demonstrated the lack of content review mechanism and lack of responsibility on the DouShi platform...
DouYu, you owe your users an apology!”
In addition to this big V, there are dozens of other big Vs who have also published similar critical articles.
Zhang Yida looked at the comment section of the article again, and all of them were scolding those who were dithering.
"Shaking your eyes and shaking your breasts is pretty much the same. A group of women are shameless and make some shady videos every day!"
"It's time for the country to take action. There are so many explicit videos on TikTok. My son is only 18 years old. He plays with TikTok all the time. He is about to take the college entrance examination. It's really harmful!"
“Resisting dithering starts with me!”
…
Zhang Yida looked at the comments made by the water army and smelled a strong smell of conspiracy.
Someone is definitely setting the pace, probably those friends.
Fortunately, Weibo helped remove the hot search, otherwise this scene would probably be even more ugly.
"Zhang Lan, please post a clarification and publish all the DouVi backend playback data of the shower door video.
Let’s just say that DouShi immediately discovered that the video was abnormal and blocked it.
Apologize again and write more sincerely!
In addition, blame the friend and businessman for the matter.
Just say: I hope that business competition will return to product quality, and I call on all friends and businessmen not to harm users."
Zhang Lan thought for a while and then said: "Then I will ask Qiandu and Penguin for playback data?
It only has over 200 views on DouShi, and hundreds of thousands of views on other platforms.
Once it is announced, users should be able to figure out the problems as long as they are not stupid!"
"Can!"
Zhang Yida waved his hand, "Go and do it quickly! Let the incident be settled as soon as possible!"