"Master, we have been given a lot of one-star ratings, and our store ratings have been declining!"
Amiya's report made Su Mu, who had wanted to close his eyes and rest, suddenly tremble, and his drowsiness disappeared instantly.
"What, there is such a thing?"
Su Mu took out his mobile phone and opened the Krypton store. Sure enough, the store's score had dropped from the previous 5 to 4.4. And looking at this situation, the score may continue to fall.
But the strange thing is that when I look at the reviews of the product, there are all praises again. After browsing through Sumu, I didn’t see anyone saying it was bad. There are even many reviews that say, 'Such a good product, if you don’t give it five stars, you are not a cultivator.'
Class words.
Su Mu was speechless. Since you all said that the baby is good, if you don’t give five stars, you are not a cultivator, so why give one star? With your five stars, is it an installment payment? We are a Krypton store, not DingTalk, right out of the door
Is it going to change?
Su Mu put on a soundproofing technique and asked, "Do you know where these one-star ratings came from? Are there competing merchants who are maliciously giving us bad reviews?"
Amiya replied: "According to the news that just came from Tu Shansong, these one-stars were not given by competing merchants, but by a group of new buyers who saw the advertisement and purchased the Seiko Hammer and Strengthening Talisman."
"Why did they give it one star?"
Su Mu was surprised and couldn't understand.
"Is it that the quality of our exquisite hammers and strengthening charms is not good enough? We have let them down?"
Amiya opened a forum on Su Mu's mobile phone.
"They were very satisfied with the quality of the fine workmanship hammer, but the strengthening talismans made them feel too cheating! They bought a lot of strengthening talismans, but either they did not strengthen the attributes they wanted, or the strengthened critical hits did not appear, so they were worried.
Resentment. Someone suggested on this forum that everyone should go to the Krypton store to give it a one-star rating, and many people responded."
"oh?"
Su Mu took the phone and first glanced at the name of the forum. It is a very famous forum for weapon repair. Many weapon repairers, blacksmiths and enthusiasts at home and abroad like to brag on this forum.
Sure enough, he saw a post with the "Explosion" logo on this forum. The content was to complain that he had smashed dozens of strengthening talismans. He always felt that the strengthened attributes were not very satisfactory, and he felt that the Krypton store was really good.
It's so stupid, I'm going to give it one star.
In fact, this person didn't make any appeal, he just said at the end of the post: "Do you want to go and give one star together? I asked my friends, but the seller can't see who specifically gave one star in the backend."
Even the person who posted this post did not expect that many people would respond to his post.
Sure enough, the world has been suffering for a long time?
Su Mu snorted coldly: "I've been suffering from the Krypton Store for a long time. It's obviously their fault and bad luck. Can they blame me and the Krypton Store?"
Looking at it again, only some of these responders were actually unlucky. They spent a lot of strengthening charms and only got a garbage hammer. And more of them were just joining in the fun and making noise.
But no one expected that this matter would get bigger and bigger, with more and more people participating. Many people who bought other products would also give one star, and they also called it five-star installments, one star at a time.
It actually has the momentum of making people laugh.
The sand sculpture netizens are having fun, but Su Mu has a headache.
The store's rating is quite important, especially since they are acquiring new customers recently. If the rating is allowed to drop, new customers will be scared away by the low score even if they see the advertisement.
Although you can now buy products from Krypton Store on the official website of Krypton Store, as well as in many supermarkets, jewelry stores and pharmacies, many people still like to buy them from online stores. If the score of the online store is low, they will help
Any publicity will inevitably have a negative impact.
For example, Amiya said that after the three models of Feijian were launched yesterday, the civilian version of Feijian was originally selling well, but today, after the store's ratings dropped steadily, many people came to ask the customer service what was going on.
, some people even directly refunded the order.
Therefore, this matter must be resolved as soon as possible.
Su Mu thought about it and called Tu Shansong.
Now the customer service and after-sales aspects of the Krypton store are handled by Tushanhus.
To be honest, the Tushan Foxes really did their best in these tasks. The 'one-star incident' that happened today was purely force majeure. The Tushanhus said: It's not that our army is incompetent, it's actually the enemy's presence.
Play tricks!
The call was quickly connected, and Tu Shansong came up and apologized three times: "I'm sorry," "It's my fault," and "I let the boss down."
Such a sincere attitude made Su Mu not only unable to be angry, but also had to comfort him.
"Okay, don't be too depressed. I can't blame you for this. Who would have expected that 'five-star good ratings will be given periodically' would actually become a meme? Once anything becomes a meme, more people will follow suit. It's you Tushan
Even the fox can’t handle it!”
Tu Shansong immediately expressed his stance: "Thank you, boss, for understanding! The boss's mind is as broad as the sea..."
Su Mu interrupted him: "Don't be too busy flattering me, let's get down to business. You guys should make an announcement quickly, and just take a screenshot of the five-star review and send it to customer service, and you'll receive a red envelope."
Tu Shansong said hesitantly: "Red envelope? How much should it cost? If it's too much, it's not cost-effective for us. But if it's less, not only will it not be able to get these people to give five-star reviews, I'm afraid it will also have a greater negative impact."
"That's right, so we don't guarantee the money."
Money is not suitable in any amount, and even things like discount coupons are not suitable.
"What's in the bag?"
Tu Shansong became more and more confused, thinking that he couldn't put your signed photo in the red envelope, right? It would be strange if someone asked for it, Fei Li's was pretty much the same...
Su Mu chuckled.
"Didn't you design a lot of magic weapon skins? Select some and use them as red envelopes for five-star praise! Of course, which skin of which magic weapon you can draw is random. If you want to give a certain magic weapon,
If you can collect a complete set of skins, you will have to give us more five-star reviews and place more orders to buy things...Eh?"
Speaking of this, Su Mu's eyes suddenly lit up and he thought of a way to attract Duoduo to earn money.
He immediately ordered: "For each magical weapon on sale, design an exclusive skin, which should be very cool and stylish. Then add a sentence in the announcement, if someone can collect a complete set of skins, you can
Switch to the exclusive set skin! This skin not only brings visual enjoyment, but also improves the properties of the magic weapon."
I wonder if the cultivators in this world have ever collected simple-faced cards when they were young? It doesn’t matter if they didn’t. Now they can fully enjoy the fun of collecting cards.
Interest is cultivated little by little and should not be rushed.
Therefore, the number of skins in a set of skins in the early stage can be reduced, such as the Four Heavenly Kings, Six Ding Liujia, and Eight Heavenly Dragons.
When you get to the back, you can have 108 generals, 500 Arhats, and a million troops...
Well, the last few are just Su Mu's self-pleasure. Not to mention the million-strong army, if he really got the skin of the 108 generals, he would probably be scolded to death.
"Okay, I'll make arrangements right now."
Tu Shansong didn't know what Su Mu was thinking, but he felt that using skin as a red envelope for positive reviews was indeed a good way.
It doesn't cost much to make a magic weapon skin. It's just a matter of drawing an illusion rune. Tu Shansong thought about it in his mind. With the existing talisman production line of the Krypton shop, he can draw a lot in a day, which is enough to give out red envelopes.
Although many talisman masters are complaining, saying that the talismans produced by the production line have no soul. But as long as it is fast, what kind of soul do you need? Haven’t you heard this sentence: An interesting soul will cost you everything, but a good-looking skin...
"Boss, you still have a way!" Tu Shansong said with emotion.
What he said was not flattery, but came from the bottom of his heart.
"Of course." Su Mu leaned back tactically and ordered with a smile: "Hurry up and do it."
"yes!"
After hanging up the phone, Tu Shansong immediately started acting according to Su Mu's instructions.
After Su Mu removed the sound insulation, he glanced at Tu Shan Mi Mi, who was beside him with wide eyes, and asked in confusion: "Why are you staring at me like this?"
After Tushan Mimi hesitated for a moment, he couldn't help but said: "Boss, why do I feel that you are just like those villains in the game?"
"Can you speak? How did I become the villain? Is there such a handsome villain as me?"
Tushan Mi Mi is like taking a sip, but I don’t dare...some big shot can help me.
On the other hand, Tu Shansong was very efficient and quickly posted the announcement on the official website, Krypton store's homepage, product page, and major forums.
When people saw the announcement, they were first disdainful: "Red envelopes for praise? Haha, you want to buy us with red envelopes? What a joke! Are we the ones who lack your money?"
If you take a closer look at the content, you will find that you are not given money, but a magic weapon skin.
This makes people hesitate.
Because many of them know that the magic weapon skins released by Krypton Store are very beautiful and cool. After the skin is applied, the appearance of the magic weapon can at least be improved to a higher level!
This is simply too attractive for Yan Gou.
Just when they were hesitating, posts about showing off the skin of magic tools appeared on many forums.
Seeing those magic weapons that turned out to be very beautiful and cool after the skin effect was turned on, people were tempted and said one after another:
"Fuck, so beautiful!"
"This is a precision hammer? Isn't it so handsome? It would be a pity not to use such a handsome hammer for blacksmithing!"
"The skin of this hat is so green, I like it so much."
"These skins are so amazing, I want them all."
People who were fascinated by the magic weapon skin did not consider why someone would get a suitable skin so quickly...
They rushed to customer service and used screenshots of five-star reviews in exchange for skin red envelopes.
And those who had just given one star regretted it: "What the hell, why can a negative review be changed to a positive one, but one star cannot be changed to a five star? We regret the five-star installment!"