The store managers were shocked, and each of them hurriedly explained.
"Boss, we didn't do this on purpose. Who would have thought that market competition would be so fierce?"
"Otherwise, we can also sell at slightly lower prices as before, so that customers can more easily buy what they want and increase the competitiveness of our supermarket."
They know their boss's temper very well. You can make mistakes, but you must be able to come up with a solution. As long as you can make up for your mistakes and make Yuting Supermarket's business better, the boss's anger will soon dissipate.
But when many store managers mentioned this, Qiao Yuting became even more angry.
"You also told me about price reduction promotions. Could it be that the prices of things in our Yuting Supermarket are not cheap enough?"
"We sell our products at wholesale prices every day, and the active items are even lower. We still can't attract customers. Are these things really so worthless?"
No, there must be something fishy here?
Such a sentence suddenly appeared in Qiao Yuting's mind, but this was just her guess.
She had no evidence, and she was just suspicious at this time, so she didn't show it, but gave instructions to the store employees in a deep voice.
"If you can't improve the current situation, then sort out the supermarket bills and give them to me."
Although many store managers were a little reluctant, they could only prepare the bills obediently.
"General manager, don't worry, I will sort out the bill right away."
After a store manager finished speaking, he went to the office to prepare the bill.
When the other store managers saw their companions leaving, they all looked at each other and left.
In fact, not only Qiao Yuting, but also several other store managers were secretly observing. They were not stupid either. Their companions must have gone on errands when they left just now.
They also want to know what is going on and why this happens.
However, their sales performance was not good. If the bills were revealed and Qiao Yuting knew that their profits were so low, he would probably be even more furious.
In this situation, many store managers can only think about taking one step at a time and delaying it for as long as possible.
Seeing many store managers leaving, Qiao Yuting also knew that these store managers were unwilling to work, so she had to sort out the bills herself.
Yuting Supermarket has a huge sales problem, which must be affected by some factors.
Thinking of this, Qiao Yuting turned his head and looked at his secretary.
"I recently asked you to observe Huiwanjia Supermarket. Is there anything different about it?"
The secretary on the side heard this and quickly replied,
Boss, apart from the fact that they asked employees to wear uniforms and make-up, Huiwanjia Supermarket has not made any other changes, nor has it carried out sales activities, and the prices of things are not much different from before."
No activities carried out?
How could this happen?
Qiao Yuting frowned. Generally speaking, business will not suddenly plummet for no reason, unless the opponent has engaged in some activities or they have problems with reputation, quality, etc.
But now it is obvious that his opponent Huiwanjia Supermarket has not made any big moves, so it is not their influence, right?
The secretary on the side hesitated for a moment, and then reported something to Qiao Yuting that he found very strange.
"But Mr. Qiao, recently I noticed that the number of people shopping at Huiwanjia Supermarket seems to have increased a bit.
When these people go to the supermarket to check out, they often bring out a lot of products."
The supermarket business is getting better, which is difficult to see with the naked eye.
After all, Huiwanjia Supermarket has always had good business and there are a lot of people there, but the secretary always feels that every time she goes to Huiwanjia Supermarket, the customers seem to behave differently than usual.
"Are you telling the truth?"
The secretary nodded seriously, "That's true. These customers were very excited when they came in, and they were also very happy when they made their purchases."
The secretary's words made Qiao Yuting feel a little unusual. He had never taken Huiwanjia Supermarket to heart, thinking that the other party's strategy was unnecessary and might cause resistance among employees.
But now there is no trouble in Huiwanjia Supermarket, and business is better than before.
Although he was not sure how much the other party's turnover had increased, in comparison, the situation of their Yuting Supermarket was miserable.
"Immediately find a way to contact the accountant at Huiwanjia Supermarket, and spend a little money to find a way to get their turnover in the past few months."
"Also, you can go to each store and directly bypass the store managers and get the sales bills of our supermarket. By the way, you can see if there are any complaints or feedback from customers during this period. You can also contact our previous bosses.
Customers, ask them why they haven’t come recently.”
At this moment, Qiao Yuting felt inexplicably uneasy, as if these things had gradually lost his control.
"Okay, boss."
The secretary responded respectfully.
Qiao Yuting sat on the chair to close the God of Hades. She needed to think about this issue carefully.
Yuting Supermarket has been open in Jiquan City for so long, and there are still many very familiar old customers. Qiao Yuting wants to know from their mouths what the real situation is like.
By the next day, many store managers had not yet produced the bills.
Qiao Yuting's secretary knocked on the door of her office and said softly to her.
"Boss, the things you asked me to investigate have been cleared up. These two bills are the bills from various stores of Yuting Supermarket, and the bills from Huiwanjia Supermarket in the past few months."
"This bill from Huiwanjia Supermarket cost 8,000 yuan."
The secretary explained in detail that if you want to get the opponent's specific bills, you have to bribe the opponent's people.
You still have to report clearly to Qiao Yuting how much you spent.
But what the secretary is most worried about at this time is not about spending money, but what kind of reaction Qiao Yuting will have when he sees these two bills?
Qiao Yuting took the bill handed over by his secretary and looked at the bill in front of him, his face suddenly darkened.
The reason is very simple, because their Yuting Supermarket has only sold 5.8 million in total in the past few months, and with sales declining, profits are so low that Qiao Yuting can't believe it.
There are even some stores that not only fail to make money, but also lose money.
These loss-making supermarket stores basically have losses from some fresh produce.
In other words, due to poor business, these fresh products could not be sold and were lost in vain, resulting in the company being unable to make ends meet.
The bad situation made Qiao Yuting almost spit out a mouthful of blood, but before she could take a breath, there was a summary of customer complaints attached to the bill, which really made Qiao Yuting almost collapse.
There is a complaint summary table full of complaints from some customers.
But these store managers never told themselves these things.
Qiao Yuting simply couldn't figure out how poorly these supermarkets were doing to make so many customers angry enough to complain.
In addition to complaints that the ingredients at Yuting Supermarket are lacking or not fresh, the most common complaint is about poor service attitude, and there are even cases of quarreling and scolding with customers.
Qiao Yuting couldn't figure it out. She wanted to continue to investigate. There were a dozen thick complaint forms at the end. She was so angry that she didn't dare to read any more. She was afraid that if she continued to read, she would get brain congestion on the spot.
"And Mr. Qiao, yesterday I also went to talk to some old customers who are very familiar with us downstairs. Most of them rarely buy things in our Yuting Supermarket now. They basically go to Huiwanjia.
In supermarkets, most of the problems reported by this group of people are what are written on the complaint form."
The secretary also continued,
"I see."
Qiao Yuting clenched his fists. The complaint form might still be fake, but it was impossible for these old customers to deliberately frame these store managers.
Old customers like these have great affection for their supermarkets. Even they couldn't stand the service attitude of Yuting Supermarket and went to Huiwanjia Supermarket.
One can imagine how poorly Yuting Supermarket did during this period.
Qiao Yuting endured his anger and opened the bill from Huiwanjia Supermarket. Looking at the data on the bill, Qiao Yuting's face became darker.