Today, Zhang Xiaochen arrived relatively early, so after arriving, Zhang Xiaochen dealt with documents on a daily basis, and then other people also arrived in the store one after another. After saying hello, they went about their business.
Zhang Xiaochen organized, analyzed, and memorized the words and situations mentioned by some customers in his mind, and then thought about which houses were suitable.
After a while, two people walked in, a man and a woman. Judging from their faces, they were both middle-aged. Both were wearing thick down jackets. The man had a resolute look on his face, while the woman walked in.
Everything he does is full of temperament.
Zhang Xiaochen was the first person to see him and hurried up to greet them.
"Hello, sir, welcome. The building models are all here. You can go here to choose."
The two nodded without saying anything, and then followed Zhang Xiaochen's guidance and walked towards the building model. They looked at it and then asked Zhang Xiaochen: "What other empty buildings are there in Qingbao District?"
"Do you two want a building in Qingbao District? You two can come with me. The models of buildings in Qingbao District are all here. The ones in Qingbao District are very popular. Now the buildings are very tight and there are not many left.
Woolen cloth."
Qiu Shui came up to greet him enthusiastically, and then the two men followed Qiu Shui's guidance and walked over. They were able to attract people. Qiu Shui was naturally very happy, and then he enthusiastically explained the environmental conditions of the building and so on.
Tang Chan saw it and hurriedly stepped forward and said: "Qiushui, how could you-" Before he could finish his words, he was stopped by Zhang Xiaochen. Zhang Xiaochen shook his head at Tang Chan, signaling not to disturb him.
Tang Chan looked clearly angry. Zhang Xiaochen smiled softly: "Let's go to work first. I won't bother Qiu Shui. I happen to have some unfinished matters at hand."
Tang Chan heard what Zhang Xiaochen said, and saw two customers and Qiu Shui talking enthusiastically on the other side. She didn't say anything more, but chose to compromise first and returned to her seat. Zhang Xiaochen
He also looked at the three of them and returned to his work station.
Qiu Shui and the two people went through some dealings and spent a lot of time. The two people finally decided to buy a house. They even skipped the steps of going to see the house. Then Qiu Shui took them to sign a contract.
After finishing the procedures that should be handled in the store, Qiu Shui sent the two of them to the door.
"Okay, you two, here is my business card. If you need to know anything else, you can call me directly. If you have any questions about the building, you can also call me directly. I am always online to serve you."
The two people were probably very satisfied with Qiu Shui's service. They both nodded with smiles on their faces, then accepted the business card handed over by Qiu Shui, and then handed over their own business cards.
"I just heard you said that you will also be responsible for Yingjing District next year. It just so happens that I plan to buy a property there next year. After the real estate there opens, if you are still working here, we will come back to you."
After Qiu Shui heard this, he was overjoyed. He didn't expect that he would get an order now, and there would be another one confirmed next year. Thinking about it, he felt inexplicably happy: "Okay, thank you, boss. If you need anything, you can come to me anytime. Boss, take your time."
Then Qiu Shui sent the two of them out of the door. Looking back, she made a happy gesture: "Yes, it's an order again. The baby is really amazing. I can reward myself tonight~"
After saying that, he hummed a song happily, then walked to his work station and sat down.
Tang Chan stepped forward and asked Qiu Shui: "Qiu Shui, how can you steal Xiaochen's customers!"
As soon as Qiu Shui pushed the table, his body moved out along the wheelchair, and then he said to Qiu Shui: "This is the customer's own choice. How can you say that I robbed it? I didn't force the customer to follow me. Also,
Even if I rob it, it’s because of my ability. If you’re brave enough, you can come and rob me next time.”
Qiu Shui looked triumphant, crossed his legs, looked at Tang Chan, and then at Zhang Xiaochen.
Naturally, Zhang Xiaochen didn't say anything, and just smiled the same way. Tang Chan looked at Zhang Xiaochen's appearance and felt that Zhang Xiaochen was a little disappointed. Then she turned around and lectured Zhang Xiaochen: "Xiaochen, what are you thinking about? Qiushui is trying to grab her."
Your customer, why are you so indifferent?"
Zhang Xiaochen said naively: "It's okay. The most important thing is that the customer has already signed the contract. Our store's sales performance has gone up, that's good."
Tang Chan said with hatred: "Why are you so stupid? The store's total performance has gone up, but don't forget, your performance is still 0 until now. If you can't make any achievements again,
If you do, you will be fired, and you will have no money to pay the rent, so why don't you sleep on the street?"
Zhang Xiaochen lowered his head and chose to remain silent. At this time, Ping Guang next to him spoke: "Tang Chan, don't talk about Xiaochen. She has already worked very hard, and you have also seen that the two customers just now, Qiu Shuihua,
After so much thought, Zhou Xuan finally got it after working for so long. If the two guests just now really wanted Xiaochen to play, let alone next year, I'm afraid she wouldn't be able to sign it right now. All of this
But you have to pay tuition, and it doesn’t mean you can succeed just by meeting customers. You and I are both eating this bowl of food, and we have met a lot of people, so there is no need for me to continue to tell you."
A Ming also echoed beside him and said: "Yes, Tang Chan, don't worry so much. I felt that those two people were difficult to deal with when I looked at them just now. If Qiu Shui's business ability hadn't been strong, maybe it would have been really difficult."
I can’t take it off. Besides, Xiaochen didn’t say anything.”
Tang Chan blurted out in anger: "What? According to what you two mean, do you still want to say that my dog is meddling in my own business?"
A Ming Guangping and the others hurriedly denied: "Hey, I didn't say that. Don't open your mouth and falsely accuse everyone."
"I didn't say that either, you said it yourself."
"You! In short, Qiu Shui shouldn't steal customers like this."
Qiu Shui originally had the attitude of watching a show, watching the three of them bickering, and now he said: "Shopping malls are like battlefields. It's not like you don't know that in our industry, everyone relies on their own abilities. In the end, we signed the contract."
It's all about ability, but the process is all imaginary. I've been working here for two years, and I've met almost all kinds of customers.
Let’s take the two guests just now. Although they appear to be relatively simple in clothing, they exude the temperament of a literary aristocrat. Looking at the bag in the woman’s hand, it is worth a lot of money. If I were
I remember correctly, this is this year's new limited edition. The ones you can buy are definitely not ordinary people, and the accessories you wear are also extraordinary. Just let Xiaochen go, I'm afraid they will just throw out a few questions.
Xiaochen couldn't stand it anymore. Although wealthy people were polite in doing things, their tempers were also moody. If they were not prepared, they might make someone unhappy. She was such a boring person. If she was allowed to play, how could she mess up later?
I don’t even know. Can I let this duck fly away?"
After Qiu Shui's rational words were read out, Zhang Xiaochen felt that they were very reasonable, and he had no feeling at all about his customers being taken away.
She stood up and went to persuade Tang Chan: "Okay, the most important thing is that the customer has already been negotiated, right? The contract has been signed, so let's leave it at that." Zhang Xiaochen came forward and said, after all, this matter was also because of her.
Tang Chan looked at Zhang Xiaochen and didn't know what to say at all. She just felt that Zhang Xiaochen was not living up to expectations. Even after sighing, she returned to her position and typed hard on the keyboard of her laptop. She didn't know if it was right.
Venting his temper.
Zhang Xiaochen felt a little embarrassed when he looked at Tang Chan, but he was afraid that he couldn't speak and would add fuel to the fire later, so he returned to his position.
Qiu Shui sat and said to Zhang Xiaochen: "You should really train yourself more. After so many months, it's really impossible if you don't make any progress. If the boss hadn't told me to take care of you, I would still have done it."
I don’t want to worry about you, really, have you finished distributing the flyers I asked you to distribute yesterday?”
Zhang Xiaochen answered truthfully: "I haven't finished the distribution yet. I took half of it yesterday to distribute, but you can distribute as much as you can. Then I met the urban management, who took away the rest."
"Why are you so bad? You can't handle such a small thing well. You can still run into the city management when you hand out leaflets. I'm convinced by you. If you see the city management, won't you put the leaflets away? That's terrible.
It’s all money.”
"I was concentrating on handing out flyers, and I didn't notice that the urban management team suddenly appeared next to me." Zhang Xiaochen said, his tone still a little aggrieved.
Qiu Shui said: "Since the others have been taken away, there is nothing we can do. You can take the rest and send them out later."
Zhang Xiaochen said: "I'm sorry, I won't be able to go later. A client has made an appointment with me to view a house in the afternoon. If I go later, I'm afraid I won't have enough time."
"Then you just accompany the client after viewing the house. Sometimes you have to know how to turn your head and not be too rigid." A Ming said.
Xiaochen nodded hurriedly in response, and Guangping said from the side: "Xiaochen, I remember that you accompanied several clients to see the houses? Why didn't you sign any of them?"
A Ming also added: "Yes, I remember that you have accompanied your client to see the house three times this month. Why haven't you decided yet? You can't delay it any longer. If you delay too much, things may change easily."
Zhang Xiaochen said with some sadness: "I don't know what's going on. After taking the client to see the house, the client always said he was not satisfied, that he couldn't meet the requirements he wanted, and that the conditions were not suitable. Then he always said
I mean, if you look at it again, I have accompanied him to several districts, and I have paid a lot of money for the fare."
Qiu Shui said: "I'm afraid you are too honest. When you take a customer to introduce the room, you tell them all what should be said and what should not be said. If the customer hears the unsatisfactory conditions, naturally he will not want to
Need a room."
Zhang Xiaochen said depressedly: "But isn't it a basic requirement to explain various matters about the house to the client?"
"But you can't say everything, and sometimes you have to know how to watch the customer's expression, understand? Sometimes when you say something that shouldn't be said, the customer's demeanor will change a little, and you can
You should pay attention to observation. If you find that something is wrong, you should shut up, change the topic quickly, understand the customer's situation in advance, solve the problem from the source, and introduce the property to the customer according to his needs, instead of just showing up when there is a vacancy.
Pulling people over and taking them to see the house is a waste of the customer's time. Over and over again, the customer's patience is worn out. This is also the most basic truth!" Qiu Shui said sincerely.
"Forget it, look at your IQ, I'm afraid you have to go back and think for a long time to understand even this simplest thing. When you go to see the house with the client in the afternoon, pay attention and understand the client's needs clearly.
.”
When Tang Chan heard this, he was thoughtful, and then said: "It seems to be true, Xiaochen, you are really wrong. When customers come here to look at building models, you are stupid.
You're stupid, you don't even know how to ask, you just wait for the client to tell you, and you can find whatever room the client tells you, your mind is so rigid!"
Zhang Xiaochen looked troubled when he heard this: "I'll try my best to adjust, but I really don't know what to do."
A Ming said: "Take your time, you still have a lot of room for improvement. How can I put it, after all, you are not studying sales, you are a layman, so even some of the most basic matters are actually
I don’t understand, and I don’t understand why the director would go out of his way to recruit you.”
After listening to A Ming's words, everyone turned their attention to Zhang Xiaochen.
Zhang Xiaochen's eyes widened, he rolled the whites of his eyes, looking at the ceiling, as if thinking: "Maybe the director felt sorry for me, so he gave me this job so that I could have a living, but he didn't expect my performance
It’s so bad and makes the director so disappointed.”
"Indeed, your performance is not ideal."
Qiu Shui grinned contemptuously: "You, you still have some self-awareness, and you are not hopeless. While there is still a chance, you are still working here. Think about how to adjust. Now try to win the order in front of you.
Otherwise, if the company fails, even the director won’t be able to protect you."
Zhang Xiaochen nodded hard.
Pingguang took over Qiu Shui's words: "The director wants to keep you, but he really can't. After all, the head office has started to issue orders, and many people like you have been fired before! But it's just you.
This situation is not entirely a bad thing. After all, after working in this position for so long, there is really no achievement, and it is useless to waste it anymore. Moreover, the head office chose to dismiss you, and you signed a normal labor contract, so you can still
Get one month’s salary for free.”
Tang Chan picked up the book and threw it at Guang Ping's body: "What are you talking about? Can you say something nice?"
"What are you doing? You ugly woman, I committed a crime by telling the truth. I was just a kind reminder!"