Tian Mo quickly came to the call location and said to Yao Bo and Zhou Muyan: "Hello, how can I help you?"
Yao Bo looked Tian Mo up and down and found that he was wearing casual clothes and only wore a special electronic bracelet on his wrist to confirm his identity as a store employee.
On the one hand, this bracelet is used to prove identity, and on the other hand, it can also display the number of the specific call location.
When a customer calls, all the bracelets sold in a small area nearby will vibrate and have light effects. After one of the salesmen presses the reception button on the bracelet, the other sales bracelets will no longer prompt and will be responsible for reception.
The sales number of the current location that needs to be received will continue to be displayed on the bracelet until the reception is completed.
Yao Bo noticed that although Tian Mo himself looked unattractive, his clothes were quite tasteful and suited his style, which invisibly added some intimacy.
At this moment, Tian Mo also noticed Mr. Pei standing next to the two of them.
Although Mr. Pei is wearing a mask, Tian Mo has met Mr. Pei many times and can naturally recognize him.
Seeing Mr. Pei pretending not to recognize him, Tian Mo immediately understood.
Mr. Pei is here to inspect and test my learning results!
I must follow Mr. Pei’s requirements and receive customers well, and I will not let Mr. Pei down!
Tian Mo instantly cheered up and went over the sales guidelines that Mr. Pei had repeatedly told him before in his mind to make sure they were foolproof.
Yao Bo casually pointed to the bar lifting machine next to him: "I want to buy this, please introduce it to me."
Tian Mo took a look and saw that Yao Bo was referring to the original generation of the bar raiser, that is, the version that did not come with a soundbar and intelligent voice assistant, and could only "mechanically raise the bar" but not "smartly raise the bar."
Mr. Pei has never taught me how to introduce this bar lifting machine.
But Tian Mo has been thinking about it for so long, and has long learned to draw inferences from one case to another. After thinking about it for a while, he figured out how to reply.
"Hello, what you are seeing now is the initial version of our bar lift machine, which is also the basic version."
"This version of the bar lift machine only has a pure mechanical structure and can only be used as an interesting toy or decoration. In the long run, the playability is not strong."
"It is not recommended that you make impulse purchases. It is best to make sure you specifically need it and like it very much before purchasing it."
After finishing speaking, Tian Mo glanced at Mr. Pei for a moment.
Mr. Pei nodded silently, and he felt at ease instantly.
It seems that Mr. Pei is quite satisfied!
Pei Qian was indeed very pleased.
Okay, Taiko Inu did not disappoint me!
I had racked my brains to compile sales guidelines, select sales staff, and train them carefully over and over again, but it finally worked.
Looking at this reply, it can be said to be reasonable, well-founded, and very true. It sharply points out the problems with the product and clearly dissuades customers. It fully meets Pei Qian's expectations.
Come to think of it, Yao Bo and Zhou Muyan should be confused, right?
Pei Qian looked at the two of them and found that they were indeed a little stunned, but not to the point of being confused.
Well, it seems that the blows received were not enough.
Yao Bo thought for a while and asked: "Since it is not recommended to buy, why are you still putting it here?"
Tian Mo smiled slightly. He had encountered this problem many times during the service process of that small experience store. He had not thought about how to respond before, but now he knows it.
It seems that it is necessary for Mr. Pei to let him practice in the small experience store.
If there were no hands-on experience in the small experience store, I would definitely be confused and in a hurry now, leaving a bad impression on customers.
But not anymore!
Tian Mo said with a smile: "Because customers have different preferences and tastes, it is not ruled out that some customers with more personality will like this product, so we will display all the products on sale."
“But when guiding customers to purchase, we must fulfill our responsibilities and remind customers who don’t really like this type of product to prevent them from making the wrong purchase.”
Yao Bo nodded slightly and then said: "You just said that this is the first generation of bar lift machine. It is a purely mechanical structure and not very playable in the long run. Do you recommend that I buy a new fully automatic intelligent bar lift machine?
"
Tian Mo immediately shook his head: "No."
"Although the new fully automatic intelligent bar lift machine has added intelligent voice assistant AEEIS and sound bar function, its price is relatively high. If you only want the sound bar function, it is recommended to buy other better quality sound bar products at the same price.
.”
"Although the practicality of the new fully automatic intelligent bar lifter has been greatly enhanced, because it is more expensive, it is still not recommended that you make impulsive purchases. You should make sure you specifically need it and like it very much before purchasing it."
Pei Qian couldn't help but praise Tian Mo silently in his heart.
Okay, you’re ready to go!
When you come to the Tenda experience store, the salesperson will only recommend two things.
Neither this nor that is recommended!
Take the bar lifter as an example. The first-generation purely mechanical bar lifter is not recommended, nor is the new generation of intelligent bar lifter!
Not only does it not recommend its own speaker, but it also recommends customers to buy a soundbar of the same price, achieving a compound dissuasion effect.
Pei Qian was very satisfied with Tian Mo's answer.
Yao Bo and Zhou Muyan should give up now, right?
However, looking at these two people again, they were still not confused, but fell into a state of contemplation.
Yao Bo thought for a while and then said: "Show me the function of the intelligent bar lifter."
Tian Mo nodded: "Okay, this fully automatic intelligent bar lift machine has four main functions: the first is to be used as an echo wall with a TV or computer; the second is to be used as an intelligent hub to control home appliances through voice assistants.
; The third is the basic arguing function of the mechanical structure; the fourth is the interactive function with the artificial intelligence assistant AEEIS, such as arguing mode, line mode, daily communication, etc..."
Tian Mo introduced and demonstrated for Yao Bo and Zhou Muyan.
Pei Qian had previously required that all salespeople must be fully aware of the shortcomings of the products in the store.
Therefore, salesmen such as Tian Mo will spend a lot of time experiencing the products and games in the store.
During the experience, the shortcomings are indeed experienced, but the advantages will naturally be experienced as well.
Therefore, Tian Mo currently has a very clear understanding of the details of most of the products in the store. As soon as Yao Bo asked him to demonstrate the functions, he immediately demonstrated the main functions quickly and methodically.
Especially when he argued with AEEIS, it attracted many surrounding customers to watch.
Soon, the function demonstration is completed.
Yao Bo nodded with satisfaction: "Okay, give me one!"
Pei Qian: "???"
Something is wrong!
I have tried to persuade you to give up before, and the shortcomings have been clearly explained, so why are you still buying it?
Oh, maybe you bought it deliberately for me to see because I’m here?
It's okay, as long as I'm not persuaded by sales...
Thinking of this, Pei Qian breathed a sigh of relief.
But before he could relax for long, he heard two passers-by saying: "That's right, give me one too!"
Pei Qian: "..."
Have we arranged for the experience store to be entrusted?
No.
If it was really arranged, how come I didn’t know about it?
Tian Mo hurriedly said: "The bar lifter is a large piece of cargo and is inconvenient to transport. It is recommended that you place an order online. If you are in Jingzhou, Headwind Logistics will deliver it within the same day. Of course, if you come by car and it is convenient to carry,
You can also pick up the ready-made items directly in the store.”
Yao Bo asked: "If you take the spot goods, can you get a commission?"
Tian Mo shook his head: "We are paid a fixed salary and there is no commission. No matter where you buy, it makes no difference to us."
Yao Bo and Zhou Muyan once again showed surprised expressions on their faces.
As a salesperson, there is no commission?
If it were in another store, they would definitely think that the boss is not only stingy, but also stupid.
The salesperson has already sold things and made money, so isn't it appropriate to give him some commission? This small amount of money can greatly increase the enthusiasm of the salesperson, so why not?
But since it’s in Tenda’s experience store, it’s different.
Because everyone knows that it is absolutely impossible for Mr. Pei to be associated with the words "stuck" and "stupid".
In this case, Mr. Pei must have given these salesmen a very high basic salary and benefits, even more generous than those offered by other stores after commission!
Yao Bo did not hide his admiration: "The young man must have a lot of sales experience before, right? Otherwise, it would be impossible to grasp the customer's psychology so accurately and be so skilled in business."
He lowered his voice and asked: "Are you planning to change your job? I can arrange for you to be a store manager at the largest flagship store of Jinding Group. It's not impossible to become a sales manager in the future!"
Pei Qian couldn't help coughing twice.
What's the meaning!
Is it okay to start poaching people in front of me?
Tian Mo is a sales talent that I worked hard to acquire from the street. I have worked hard to train him for so long. What do you mean by poaching him?
And... why are you poaching him? Are you having trouble with your brain?
Even if you want to poach Tian Mo, are you still a human being?
Tian Mo showed a slightly apologetic smile and shook his head: "To be honest, I had no sales experience at all before. It was Mr. Pei who promoted and trained me step by step."
"Moreover, all my experience is limited to Tengda, and it won't work anywhere else."
"So, I appreciate your kindness, but it's impossible for me to leave Tengda!"
Yao Bo said with some regret: "Really? That's such a pity. Okay, I have no other questions, thank you."
After solving the problem, Tian Mo turned around and left, hiding in the crowd again.
Yao Bo smiled and explained in a low voice: "Mr. Pei, don't be offended. I didn't mean to poach your people. I just love the talent."
Pei Qian was silent for a moment and asked: "Can you explain to me how you can tell that your love for talent belongs to a talent?"
Very outrageous.
Tian Mo was obviously picked up casually from the street. He had a high school degree and could not even hand out flyers. Even after a period of experience, he could speak fluently and introduce products, but he still looked like a "talent".
"You can't get involved, can you?
What's more, Tian Mo had been following his instructions just now, introducing the shortcomings of the product and conscientiously trying to persuade customers to quit.
Do you want such a sales talent? Do you want to promote him to be a sales manager?
Aren't you afraid of selling off Jinding Group and going bankrupt?