In fact, as the president of Shengyun Group, Nie Yunsheng had no need to go, and there was no need to even pay attention to such an invitation from an ordinary person.
Who are you? If you post on Weibo and ask the boss of a group company to meet you, they will want to meet you?
But Nie Yunsheng still decided to go because he believed that this was a good way to further eliminate negative public opinion.
Tolerance is a gesture and a bargaining chip.
This complainant can also be regarded as a customer of Shengyun Express. After all, the box of apples was shipped by Shengyun Express.
Nie Yunsheng went to express condolences to the courier to show his compassion for the employees; and to coordinate the complainant and the courier, he could show a broad mind and create a harmonious scene in which the courier, the company, and the customer understand each other.
.
This will play a great role in eliminating the current negative public opinion.
When everyone saw it, it was a misunderstanding. The complainer was also considerate, and the courier was not punished. The two shook hands and made peace. The president of Shengyun Group personally intervened in this seemingly trivial matter, but in fact it concerns all customers and couriers.
Doesn’t it happen naturally that you will have a good impression of Shengyun Express due to small things?
This is much better than continuing to intensify conflicts.
Because continuing to intensify conflicts may cause backlash, going too far is not enough. It is the best choice to take advantage of the current public opinion and stop when it is good.
Of course, Nie Yunsheng can also ask other executives to take his place.
But he is a personality that prefers to show off, otherwise he would just let others go when he wanted to express condolences to the courier.
Since it was him who expressed condolences to the courier, he should naturally be the one participating in this negotiation.
The vice president nodded: "Okay, Mr. Nie, I will make an announcement right now. The time is about 10 o'clock tomorrow morning. How many people do you want to accompany you?"
Nie Yunsheng thought for a while: "Simple, two more people including you will be enough. If we bring too many people, we will leave the impression that we are bullying others. Bringing fewer people will make us appear more friendly to the people."
The vice president nodded again: "Understood."
Just as he was about to leave, he was stopped again by Nie Yunsheng.
"What happened in the Ministry of Public Affairs today?" Nie Yunsheng asked.
The vice president hurriedly lowered his head: "It was an accident. There was a deputy manager who didn't know what was wrong with his brain. He had to ask for leave at a critical moment. He even said bad things about your condolences to the courier in front of me, and he started to quarrel with me.
Then he resigned on his own."
Nie Yunsheng nodded: "Well, in the future, this kind of thing will be discovered and dealt with early, so as not to cause such a big negative impact."
"If you don't do it next time, go ahead."
The vice president nodded: "Yes."
Of course Nie Yunsheng didn't care about the specific reason for this person's resignation. He just felt that the two people had a loud quarrel in the conference room and made it known to everyone. It was very unseemly and difficult to end, and the impact was not good.
That's why I told the vice president to handle things like this in a low-key manner in the future, and to drive people away as quietly as possible. Don't let other employees see the joke, let alone affect the working atmosphere.
After arranging these things, Nie Yunsheng called the driver and prepared to go home and rest.
I'm going to meet with the complainant tomorrow and understand each other.
As long as this public opinion storm subsides, Shengyun Group's critical moment will basically be passed safely.
…
…
February 23, Saturday.
Here in Jingzhou, Tengda's special recruitment examination has officially begun.
Many people came from all over the country to take the exam. Although the conditions were limited and the number of people was much smaller than in regular recruitment exams, the number of candidates was still beyond many people's imagination.
Lao Wei, who had just resigned from Shengyun Group, and Lao Zhou, who had not asked for leave but was directly absent from work to take the exam, were also among them.
In fact, there are many situations like them. In many companies, as soon as qualified people ask for leave from their bosses, they get meaningful smiles from their bosses.
Then on the day of the exam, both of them disappeared.
Because at the age of 35, many people have moved to the middle level and have the right to approve fake work, but their worries about the mid-life crisis have also become more intense.
Being admitted to Tengda is equivalent to having passed half of the mid-life crisis. You must give it a try despite all the difficulties!
It's just that Lao Wei and the others didn't know that while they were taking the high-speed train from Jingzhou to Jingzhou, the head of Headwind Logistics, Lu Mingliang, had also taken the high-speed train from Jingzhou to Jingzhou.
As for the Internet, the incident of the courier kneeling has not passed, and is even continuing to simmer.
Because the person who complained about the courier boy posted on Weibo to invite the courier boy and Nie Yunsheng to talk together, and it was broadcast live!
The key is that Nie Yunsheng agreed!
Things suddenly became interesting.
Today happens to be Saturday again, and many people have nothing to do. Even though I know that this may be a show of mutual understanding, I still want to watch it.
Shengyun Group obviously regarded this meeting as a good opportunity to wash away negative public opinion and create a positive image, so it also specifically contacted several live broadcast platforms and organized a live broadcast.
After the live broadcast is over, go to the media and send out a few press releases, that's it.
As for the location of the conversation, it was in a small conference room of a nearby hotel. In this way, the scene would not be too big and appear to be a show, which would offend the audience, but it would not be too casual and give people an informal feel.
Feel.
After all, both parties still need to talk, not just shake hands and leave, so the microphones, seats, etc. on site must also be arranged.
Nie Yunsheng was quite satisfied with this site selection and asked about all the details.
At that time, four people will come to their side, namely Nie Yunsheng, two vice presidents and the courier boy. The complainant also said that he will bring one more person.
Nie Yunsheng had no objection to this. After all, four versus one seemed a bit oppressive, and the scene was not very nice. Four versus two was relatively better.
At 10 a.m., Nie Yunsheng arrived at the small conference room of the designated hotel on time.
The scene has been all set up, including a conference table. There are four seats on the Shengyun Group side and two seats on the opposite side. There are microphones on the table. The people on the live broadcast platform have set up the live broadcast equipment. The two people on the other side have already set up the live broadcast equipment.
They have all arrived.
Nie Yunsheng and the two vice presidents of Shengyun Group sat down on the seats. Nie Yunsheng and the courier boy were in the middle seats. The courier boy was facing the complainant, while Nie Yunsheng was facing the complainant.
This young man.
It seems that he might be the complainant's brother or friend?
After the people on the live broadcast platform confirmed that there was no problem with the equipment, they logged out, allowing these people to talk as they pleased.
Seeing this scene, Nie Yunsheng was in a good mood.
He seemed to have seen the two sides shaking hands and making peace, and the reporters came over to take pictures.
However, just as he was about to say some polite words, he saw the young man opposite hand him a business card.
"Mr. Nie, it's our first time meeting you. Nice to meet you. This is my business card."
Nie Yunsheng couldn't help but frown slightly, feeling a little unhappy.
Why did you hand me your business card?
The protagonists this time are obviously the courier boy and the complainant, and then Shengyun Group. You are just here to make soy sauce. Don't you think you can take this opportunity to have a relationship with me?
But since the business card had been handed over, Nie Yunsheng couldn't refuse it, so he just stretched out his hand to take it.
He was just about to put it in his pocket casually and throw it away, but when he scanned the name and position on the business card, Nie Yunsheng was shocked and froze.
The person in charge of Headwind Logistics, Lu Mingliang!
Because Headwind Logistics is far away in Jingzhou and does not have a deep cooperative relationship with Shengyun Group, and the heads of various departments of Tenda are actually relatively low-key, like Mr. Pei, they do not make much public appearances, so Nie Yunsheng has not met Lu Mingliang, nor has he ever met Lu Mingliang.
I don't know exactly what he looks like.
Nie Yunsheng's first reaction was confusion and disbelief.
The person in charge of this complainant turned out to be the person in charge of Headwind Logistics? How is this possible?
If this person in charge is not busy working in Jingzhou, why would he come all the way to Shanghai?
But who would be so bored as to play such a prank?
This is a live broadcast. If he does this kind of impersonation in public, isn't he afraid of being arrested?
Nie Yunsheng's mind was spinning rapidly, and he realized that something was wrong.
This meeting was probably arranged by Lu Mingliang from Headwind Logistics!
No wonder this complainant would take the initiative to request a live broadcast.
According to common sense, this complainant has just been exposed by a group of netizens and scolded him to death. A normal person's reaction at this time would be to delete Weibo and pretend to be dead, and quickly avoid the limelight, right?
It turns out there is someone behind you!
When Nie Yunsheng first heard the news, he was too optimistic and did not consider this possibility. It was not until he came to the scene and met Lu Mingliang that he suddenly realized and figured out the joints.
But now it's too late to figure it out.
Because others are already here, the live broadcast has also started!
If you just leave at this time, what happens next in the live broadcast will be completely uncontrollable.
It will also leave a bad impression to everyone that "Shengyun Group has a guilty conscience and dare not confront Headwind Logistics".
Therefore, Nie Yunsheng could only calm down and continue to sit calmly to see what the other party wanted to do.
The vice president of Shengyun Group who was present didn't know why Nie Yunsheng's face visibly dropped after taking the business card, but now that it was a live broadcast, we couldn't remain silent like this, so he hurriedly said: "Everyone is here, let's start talking about business."
"Actually, this incident is not a big one at all. I think the key is for the customer and the courier to understand each other. After all, it is not easy for everyone. Although our courier boy has been a little wronged, but at work, in
It’s inevitable. What’s more, both parties are actually impulsive, and the system is also immature to a certain extent..."
"So, we are very grateful that you can show consideration to the courier guy this time..."
He is trying to smooth things over here, and if he wants to bring about a reconciliation between the two parties as soon as possible, it would be best if he shakes hands, hugs, and takes a photo, and this matter is considered to be a happy ending.
As a result, before he finished speaking, he was interrupted by the complainant.
"First, I have long emphasized that my complaint is not against the courier guy, but against your Shengyun Group. You distorted the facts and forcibly transferred the conflict between me and Shengyun Group into a personal conflict between me and the courier guy.
He also maliciously guided public opinion to attack me, but I remember all these things."
"Second, what I said was to meet on site, have a talk, try to solve the problem and eliminate the impact, but I never said that I gave in, let alone approved of your way of handling it!"