The call was quickly connected. Lin Canrong probably didn't expect President Pei to call, and there was a little uneasiness in his tone: "Mr. Pei! Do you have any instructions?"
Pei Qian said nonchalantly: "It's nothing serious, I just wanted to ask, are there many customers at Mingyun Private Kitchen recently?"
Lin Canrong did not answer immediately, looking a little embarrassed.
This is not a question of whether there is too much or not, but a question of whether there is enough...
From the opening to the present, Mingyun Private Kitchen has not received any guests except for hosting dinner parties for Tenda's internal employees and entertaining Zhang Zuting for dinner.
This is so normal. There is no publicity or exposure, so naturally no one will come to eat it.
Some Tengda employees have mentioned it to their friends, but firstly, Mingyun Private Kitchen is a remote place and difficult to find without anyone, and most people are not willing to go back and forth; secondly, Tengda employees have just eaten there
, and I don’t want to have to pay for a second meal so frequently.
So recently, there have been no customers at all.
Although it would appear that he was incompetent at his job, Lin Canrong thought about it and decided to tell the truth instead of lying to Mr. Pei.
Mr. Pei knows things well, and if you lie in front of him, the consequences will be serious.
"Mr. Pei, I haven't received any other guests recently. I need to reflect on this. It should be that the publicity of private chefs is not enough. I will immediately arrange for people to strengthen publicity..." Lin Canrong took the initiative to take the blame.
When Pei Qian heard this, he quickly interrupted: "No, no, no, that's not what I meant."
"You are doing a good job now. Your first priority is to provide the best food and service. Publicity is not something you should worry about."
"The reason I'm calling this time is to emphasize a few issues."
"There should be a small number of customers coming to Mingyun Private Kitchen in the near future. You must explain the following precautions to all our service staff."
"First, customers are not allowed to take photos."
"Second, don't overexplain."
"Third, no exceptions can be made for anyone."
"Understand?"
Lin Canrong: "Uh..."
He obviously didn't fully understand.
Pei Qian briefly explained a few more words. The so-called "don't overexplain" means that if a customer asks, why do you have to make a reservation in advance when you don't have so many ingredients?
The waiter can simply answer "because these ingredients are very precious and need to be transported from other places" without explaining in detail why these ingredients are precious and where they need to be transported from.
Or some customers ask, why are your dishes so much more expensive than other places?
The waiter can just answer directly, "Because we use better ingredients and provide a better dining environment and service." He does not need to explain in detail how the ingredients are good, and what are the advantages of the dining environment and service.
In short, don't show off too much.
As for "not making exceptions for anyone", it means that even if a big boss comes and is willing to spend a lot of money to make an appointment, he must make an appointment like everyone else. Likewise, the waiter cannot explain these things to him too much.
Of course, this does not mean that the service attitude is bad.
How to serve is still how to serve, just don't explain too much about these relatively empty things.
"Do you understand?" Pei Qian asked again.
Lin Canrong: "Uh... I understand, Mr. Pei. I will strictly follow this requirement."
Lin Canrong did not ask any unnecessary questions, and Pei Qian was very satisfied.
He warned a few more words to report any disturbance in time, and then hung up the phone.
On the other side of the phone, Lin Canrong, although he didn't ask any questions, was still deep in thought.
Mr. Pei, what does this mean?
Is this the legendary "marketing without explanation"?
No matter what questions customers ask, they don’t explain anything?
The attitude is "Just eat and that's it. Why are there so many problems?"
Of course, the attitude must not be so blunt. What Mr. Pei means is that the waiters should still serve the guests as they serve God, but they will not answer every question of God in detail.
This is completely contrary to Lin Canrong's conventional understanding.
It always feels a bit inappropriate!
Misunderstandings between people must be resolved through communication. If a customer is dissatisfied, the waiter must explain it in as much detail as possible so that the customer can fully understand it.
If you just smile and laugh, it may actually aggravate the misunderstanding.
But... Mr. Pei's request was very clear, and he even called to give instructions, which shows that this matter is very important.
"Forget it, Mr. Pei must have some deep meaning, don't think too much about it."
"Just do what Mr. Pei asks."
"Wait a minute, why does Mr. Pei know that there will be guests coming soon?"
"Oh, Mr. Pei must have thought of other ways to promote it. No wonder he told me not to worry about publicity."
Although he couldn't guess what Mr. Pei was thinking at all, Lin Canrong felt that Mr. Pei seemed to be sure of victory and seemed to have arranged everything for the future.
It’s great to have such a leader!
Lin Canrong felt relieved and prepared to give blood to the waiters.
…
…
In the evening, Pei Qian had returned to his residence.
I packed up the dismembered remains of the camera on the table, edited the video a little, and prepared it for release.
The number of fans of the Hardcore Review account has been increasing. Although the growth rate is average, the current situation has exceeded Pei Qian's expectations.
In short, the goal was successfully achieved!
Even if Lin Chang thinks about it now, he won't think that Mr. Pei takes money and does nothing.
After watching the barrage of netizens in his previous videos, Pei Qian began to figure out his next plan.
The top priority is definitely two games.
The development speed of "Blooded War Song Power Enhanced Edition" is much faster, and the advertisements have been shot. At the beginning of next month, that is, in about ten days, the advertisements and online testing should be started.
And "Return to the Shore" will have to be released for at least more than a month.
In addition, Mingyun Private Kitchen needs to pay a little more attention and not overturn.
As for Endpoint, Headwind Logistics, Feihuang Studio, etc., you don’t need to pay too much attention to them for the time being. The former two are making steady losses, while the latter is just like that.
Fortunately, now that the stalls are large enough, money can be spent significantly faster.
Now all headwind stations are on track, especially in areas where Pei Qian often travels, and express delivery can be delivered to your door.
Of course, if someone doesn't want the courier to deliver the goods to their door and insists on picking it up themselves, that's okay. Headwind Station serves a small area. For those who request not to have door-to-door delivery after calling, they will not deliver the goods and wait for the customers to come.
Just take it.
Pei Qian wondered whether he could be compensated this time. The key depends on Headwind Logistics.
Although other industries seem to be stable, who knows which one will suddenly explode?
Stabilize Headwind Logistics, so that when other industries suddenly encounter problems, as long as more Headwind Stations are opened and more couriers are hired, profits can be controlled.