For a time, the young female clerk's tears not only failed to win sympathy from everyone, but in the eyes of everyone, she was pretending to be pitiful.
How could such a person who sold defective products to customers and pretended to be pitiful get everyone's sympathy? It would have been good if he didn't destroy the stall.
Therefore, more dissatisfaction sounded among the crowd, and everyone pointed their fingers at the young female clerk.
At this time, Zhu Shenyou almost couldn't help but laugh out loud. Such a one-sided situation made him take full advantage of it.
You don't have to say anything yourself, just stay aside and watch, and you have already achieved your goal.
"Okay, everyone, stop talking. I'll say a few words."
At this moment, a deep voice sounded from the crowd.
As the sound rang, a middle-aged man pushed aside the crowd and stood in front. He glanced at Zhu Shenyou and Mai Qianqian, then at the female clerk in front of him, and finally set his sights on the dress.
Following the middle-aged man's actions, the crowd temporarily became quiet. Everyone's eyes were focused on the middle-aged man, wanting to see how he was going to solve this problem.
"Let me ask you, have you confirmed that you have inspected this dress before selling it?" the middle-aged man gently asked the female shop assistant in front of him.
"Yes, everything produced by our company must be strictly inspected. Because we adhere to the concept of high-end quality, once any of the products are found to have quality problems, they will be killed on the production line as soon as possible.
, you can’t even get out of the factory.”
The aggrieved female clerk wiped her tears and continued: "So, everything that can be sold in the store has been strictly inspected and has no quality problems. We can guarantee this to our customers."
The middle-aged man originally wanted to be a peacemaker and make big things out of trivial matters. After hearing what the female clerk said, he frowned.
"But how do you explain the dress in front of you? What's the reason for this scratch?"
The female clerk was startled and said, "Well, I really don't know what's going on. I really checked it just now and there's nothing wrong with it."
"Are you sure?" the middle-aged man reiterated.
The female clerk nodded vigorously, "I'm pretty sure that I checked this dress several times before hanging it up for sale, and there are no scratches."
When the middle-aged man heard this, he remained silent for a long time. After a while, his eyes turned to Zhu Shenyou and smiled slightly.
"Sir, did you check it just now?"
Zhu Shenyou nodded, "Yes, I bought it for my girlfriend. Of course I had to buy it well. This dress costs thousands of dollars. I definitely have to check it. But maybe it's because I didn't check it carefully enough. I didn't find this.
It was a scratch, but my girlfriend discovered it."
"However, fortunately she discovered it, otherwise by the time we paid for it and discovered the problem, I'm afraid it would have been too late and we wouldn't be able to explain it clearly by then."
Zhu Shenyou's somewhat thankful words made the middle-aged man frown even more. He looked at Mai Qianqian aside, and Mai Qianqian had an extremely angry expression and didn't even look at the dress.
"Well, no one can tell how this scratch was formed, but I think since these two people came to buy it sincerely and were prepared to pay, it's not like they scratched it, right?
?”
The middle-aged man seemed to find this matter a bit difficult to distinguish. After thinking for a while, he couldn't help but pointed at Zhu Shenyou and Mai Qianqian and said to the female clerk: "So, I think it is very likely that this skirt was defective when it left the factory.
, it’s just that it wasn’t discovered, or it was accidentally scratched by something during the sales process, and no one noticed it.”
What the middle-aged man said makes sense, because everyone saw how Zhu Shenyou was counting money just now. There is no reason for a customer who is about to pay to destroy what he bought, right?
Therefore, the focus of the conflict can only return to the female clerk again.
"for this I……"
The female clerk was reminded by the middle-aged man and suddenly didn't know what to say.
"Such a beautiful skirt, I think it was hung here before and was tried on by some customers, right?" the middle-aged man continued to ask.
"Yes, they were tried on by others, but don't worry, as long as the clothes are tried on, we will strictly disinfect them..."
Before the female clerk could finish her words, she was interrupted by a middle-aged man waving her hand, "So, since others have tried it on, there must be some unexpected things that you didn't notice during the trial.
Look at this dress, the scratch is right on the hem of the dress, right?"
The middle-aged man pointed at the skirt and analyzed: "So, it is very likely that some customers accidentally scratched the hem of the skirt when they were trying it on, and it hit the table leg or other sharp objects, and the scratches appeared. And you
I just didn’t notice it.”
There is indeed some truth to what he said, and it aroused the approval of many people in the crowd.
The female clerk seemed to think that what the middle-aged man said made sense, but she didn't check it carefully. After hearing what the middle-aged man said, she said nothing.
"Okay, now that the matter has been resolved, there is no point in worrying about it anymore. I think the customer luckily discovered the problem and didn't pay, so it's better to just let it go."
The middle-aged man looked at the poor female clerk and then turned his attention to Zhu Shenyou.
"Forget it?" Zhu Shenyou was unwilling now and looked at the middle-aged man coldly, "Do you think this matter can be settled like this?"
The middle-aged man was stunned and said in confusion: "The transaction has not been completed, and it has not caused any losses to you. So what if we don't forget it?"
After saying that, he pointed to the aggrieved female clerk and said, "It's not easy for people to make money by opening a store. Even if it's a misunderstanding, just ask her to apologize to you. What do you think?"
Zhu Shenyou let out a cold snort from his nose, pointed at the female clerk, and then pointed at himself, "We finally went out to buy something, but now it's a good time. We didn't buy the things, and we were also very angry, which delayed our time.
Time, this debt cannot be solved by an apology, there is also our mental loss, how can we compensate for it?"
The middle-aged man was stunned again. He didn't expect Zhu Shenyou to say this, and it seemed to make some sense.
Yes, although it seems that there is no loss on the surface, the loss of work and mental damages are not unreasonable, and similar compensation has been awarded in some cases.
"Well, if that doesn't work, how about asking their store to compensate you for some money to make up for your losses?"
The middle-aged man was originally a good person, and he came here out of good intentions to solve the problem. After listening to Zhu Shenyou's words, after thinking about it for a while, he couldn't help but turn his attention to the female clerk again.