Now that I have guessed that this is a trap secretly set by Zhu Yuanfeng for me, if I adopt the attitude of dealing with the big issue and turn it into a trivial matter, I will fall into Zhu Yuanfeng's trap.
So, why not resolve it openly and transparently, instead of fearing that things will get bigger, just that things will not be understood.
Dealing with these consumers privately is certainly one way, but it does not rule out that someone will deliberately leak the information and make the matter bigger, causing irreparable losses. In that case, Wanhai Plaza will fall into a passive situation.
Shen Dapeng originally wanted to rely on the development of Wanhai Plaza to drive the development of various surrounding industries and eventually form a pattern of urban integration. If Wanhai Plaza is discredited and unable to recover due to this incident, then how can we talk about future urban integration?
No matter what the reason is, if something goes wrong, you must face it positively and show a sincere attitude. Only in this way can the matter be resolved and the negative impact minimized.
Thinking of this, Shen Dapeng raised his head again and looked at Li Bing.
"If we can't contact these two merchants, it means that they are deliberately avoiding the situation and have no attitude to solve the problem. We have no room for negotiation with them. You should call the police now and call the relevant personnel of the market supervision department.
"
Li Bing was stunned and looked at Shen Dapeng in confusion, "Director Shen, do you really want to do this?"
"If we don't do this, our square's reputation will be ruined sooner or later!" Shen Dapeng snorted: "Black sheep like this are a big cancer in society. If they are not completely eliminated, will they be allowed to continue to harm others?"
Shen Dapeng's righteous attitude shocked Li Bing for a moment. There are really not many people who can take the initiative to do things like this.
In order to settle the matter, most people would rather use money to smooth things over and not pursue too much. However, this was the first time Li Bing had seen Shen Dapeng's excellent method of eradicating the roots.
Li Bing was deeply shocked by Shen Dapeng's methods of doing things. He didn't know that the reason why Shen Dapeng did this was to get more useful information through formal means while eliminating unscrupulous merchants.
I guessed that there must be some connection between these two merchants and Zhu Yuanfeng, but there was a lack of evidence. If the market supervision department and the public security department conducted investigations and evidence collection, perhaps we could dig out something deeper behind it.
By then, evidence that Zhu Yuanfeng and these two merchants secretly cooperated to suppress him will surface.
The dignified general manager of Wanhai Plaza colludes with unscrupulous merchants to sell fake and shoddy products. If there is sufficient evidence, can Zhu Yuanfeng still stay at Wanhai Plaza? If he can't stay, he will be severely sanctioned!
"Okay Director Shen, I'll call now!"
Li Bing nodded, took out his phone and dialed in front of everyone, and quickly described what happened in the square.
Thunderous applause erupted from the crowd again, and those consumers were completely moved by Shen Dapeng's serious attitude towards pursuing matters.
At this moment, the door of the conference room opened, and a few reporters walked in with microphones and cameras.
"Hello, I am a reporter from the Shenzhen Evening News. We received reports from consumers that there are fake and shoddy products being sold in Wanhai Plaza, so we came to interview and ask for your cooperation!"
The speaker was a young girl with a crisp voice. She also took out her press card and let Li Bing take a look.
"We are from Shenzhen TV Station. What's going on with Wanhai Plaza selling fake and shoddy products?"
While another young man was speaking, he had already handed the microphone to Li Bing, and the camera behind him also turned on and pointed at Li Bing.
This sudden scene made Li Bing feel at a loss. He knew that these reporters were called by some victims, but he did not expect that these reporters would come so quickly.
"Director Shen, this..." Li Bing didn't know what to do for a moment, and looked at Shen Dapeng for help.
"You came just in time, I was just about to call you."
Shen Dapeng, on the other hand, had an indifferent expression and seemed very calm. As he spoke, he stood up and greeted the reporters to come in, and shook hands with them warmly.
"I am Shen Dapeng, the operations director of Wanhai Plaza. If you have any questions, you can come to me for an interview. I will answer your questions."
The young girl from before nodded and then asked: "Director Shen, we also received reports from the public that Wanhai Plaza sells fake and shoddy products, so we came for an interview. Can you tell us the specific situation?"
Shen Dapeng smiled and pointed at the crowd, "You have also seen that they are all victims. Now we are sitting together and actively discussing solutions."
"As a responsible and conscientious enterprise, Wanhai Plaza has always adhered to the principle of honest and legal operation and ensures that every product sold is authentic. If not, we adhere to the principle of paying three for one fake. This is also written into our
In the commitment letter to customers, there is a poster posted at the door when you come in, and our commitment is written on it."
"The counterfeit and shoddy products that occurred this time were caused by two merchants who had just settled in. When they came in, we conducted a strict review of their information and found no problems. This is recorded and you can contact us at any time.
look."
"However, if something like this happens, we do not rule out the possibility that they will steal goods and replace them after they settle in. We are also investigating. Before you come, we have already called the police and notified the market supervision and other departments. They will arrive soon.
We will also actively cooperate with the investigation."
What Shen Dapeng said was reasonable and factual. As soon as he finished speaking, even the consumers echoed in unison.
When the young reporter saw this scene, a smile appeared on his face, "I didn't expect that right after the accident, you could actively face it and take the initiative to call the police to assist in the investigation. It is really valuable. What we want to know next is, for these victims
, how will you compensate?"
Shen Dapeng smiled slightly, "Since our plaza promised it at the beginning, it must be fulfilled. The consumers have been deceived. After we verify it as soon as possible, we will pay compensation according to the principle of buying one and getting three."
"In addition, for patients who become ill and are hospitalized due to problematic snacks, our square will bear all their medical and nutritional expenses until they recover and are discharged!"
"For those two unscrupulous merchants, our square will deduct the full deposit they paid. As for other aspects, the market supervision department will punish them."
Shen Dapeng talked eloquently in front of the camera, and reporters from both companies nodded with satisfaction while listening, while the consumers sitting below burst into applause.