Back to Xinyu, Gu Jingye is busy working normally.
But in the afternoon, He An hurriedly knocked on the door into the boss's office and reported to the boss an unexpected and anxious job.
"Four Lord, a brand that we had cooperated before," He An reported, "After the new product of this brand was launched, consumers have discovered some quality problems, and now they have spread on the dealers and the media.
The follow -up impact may be greater. "
"And this brand will have a press conference next Monday. If the quality of the new product continues to ferment, the press conference next Monday will definitely be affected, and the cancellation is too late. It can only be prepared for crisis treatment." He An said
The situation you have to consider will be considered next.
After listening to these, Gu Jingzhen also believed that this was a tricky thing, and there was no way to decide for a while in his mind.
Then after thinking about it quickly, Gu Jingye could only think of the current way of dealing with the current situation, and quickly ordered He An, "To collect specific information, what quality problem is it? How much can the new products flowing into the market?
Do you do it? "
"Okay, I will collect it right away now." He An rushed away and left.
After Gu Jingzheng left, he quickly opened the news webpage to watch it. Sure enough, there were some news from Xinyu Group and Sene's brand, but these news was not high. At present, it has not been paid attention to it.
Gu Jingzhang remembers the cooperation project of this brand. He had read the document and data. There was no problem with the content marked in it, but now ... why is there a quality problem?
Gu Jingzhang knows that these responsibilities must be tracked, but compared with the investigation, the current consumption problem is most important, so his concern is still in terms of the problem handling. Try to investigate these commissioners to take responsibility. When you arrive, you will only listen to the results.
There was planning and planning in my heart, Gu Jingye was more at ease. I wanted to wait for He An to get the specific information before making the next decision.
Half an hour later, He An knocked on the door into the boss's office and handed it to the boss a piece of information.
"Siye, these are the specific information and data of quality problems," He An said, and then said, "The new products currently flowing into the market have been sold for 70s, and the rest can be recovered, but at most average
It may be only 20 %, so ... it is not much useful. "
The following sentence was He An's guess, and then He An said, "If you compensate consumers, these need to be implemented carefully, which is a complicated job, and the amount may be very large, so this method ..."
He An analyzed, "From the current situation, it is not suitable for execution."
Gu Jingyi understood in his heart, and didn't say anything immediately, but first looked at the information.
After reading the information, Gu Jingzhang's heart was even more tight, because it was really difficult to deal with it.
Quality issues are the responsibility of production, but the subsequent quality inspections and production testing are not found. They are also responsible, and this series of problems appear in the market to become an enterprise problem, so related companies must be responsible for handling.
Gu Jingye thought for thought, thinking about a way.
He An saw a way to see the boss's expression tight, and he thought in his heart that he could handle and handle it as soon as possible.
After a long time, when Gu Jingchen's thoughts were settled, he began to tell He An, "Contact the brand owner, issue an announcement first, apologize to the public, and how to deal with it according to the system in the future. Let's deal with it first."