"Short of employees, unable to recruit employees, unable to retain employees once recruited, high turnover of employees, quitting is as simple and easy as playing house, if you say you don't want to work, you just don't work. These are the current situations we are facing. Personally, I think the country
It’s the same in every restaurant up and down.”
Lao Tan began to speak at the evening sharing meeting.
"Why do employees leave? Is it because the wages we pay are not enough, or do we treat employees badly? In fact, the wages we pay are adequate, and all benefits are kept up, but employees still leave. Sometimes we are confused.
Can't find the reason at all.
Let me tell you a real case. There is a child in my kitchen who works very well and is very good. I like it from the bottom of my heart, and I plan to train him, train him, train him, promote him, and then increase his salary. This is what I think.
Didn't tell him.
In a week, he suddenly didn't come to work for two days. I asked the people who worked with him why he didn't come.
It had happened, otherwise I had to come, so I called and asked.
After the call got through, I asked him why he didn't come to work. I told everyone that my tone was very calm at the time because I liked this child. But I never expected that he was very arrogant and told me why he didn't come to work and didn't want to go to work.
If you don’t go, is it against the law?
At that time, he yelled at me and said, "How do you talk to this kid? I called you to ask because I care about you." The kid's tone was a little better, but he was still very stiff. He said he didn't want to do it anymore and wouldn't go.
Stop calling me. Just hang up.
Let me tell you that I was very angry at the time and thought about how my children are doing now. They don’t take their jobs seriously. They just do what they want or don’t want to do. They just do it according to their own mood. They don’t care about your rules and regulations or your time in the hotel.
Busy, as long as he is happy.
Also, do you pay wages to employees who refuse to come even if they say they won’t come? Haha, if you say no, fine, you don’t have to pay, but I don’t dare. Even if you work for a day, you still need to pay wages. This is a must.
In other words, there is no cost for an employee to leave his job, the cost is zero. He doesn’t have any concerns about leaving you, he can just walk away and feel free.
So can we give employees a cost? That is to say, when employees resign, they find that if they quit, they will lose a lot and have to start all over again somewhere else. Without these benefits, the gain is not worth the loss.
When employees have this idea, do they have to consider whether to leave?
In this way, we began to implement work point system management. From the first day of employment, employees will be given points, and these points can be accumulated and will never be cleared as long as they work here------"
Lao Tan gave a 40-minute sharing. It was very exciting, pertinent and practical. Everyone who listened was very educated and received warm applause from time to time.
At the end of the sharing, Lao Tan properly promoted the catering industry in the provincial capital, introduced the characteristics of Guandong people concisely, and sincerely invited colleagues from all over the country to inspect and exchange.
What he didn't know was that because of this sharing and introduction, Guandong people were really promoted to the whole country.
Yanhua and Yanzi chose a place on Chishan Road. This place is now a cheap supermarket, with an area of 300 square meters and one floor. The boss's reason for exchanging money was that he was going abroad and could transfer it at a low price.
Chishan Road is not as prosperous as the Songshan Road in front of it. Yanhua and Yanzi's first choice was Songshan Road, but there was no location on Songshan Road, so they had to settle for the next best thing.
Geographically, Chishan Road and Songshan Road are one hundred meters apart.
One hundred meters is not far, and can even be ignored, but it makes a big difference when it comes to opening a restaurant.
Songshan Road and Chishan Road are two east-west streets that cross Huanghe Street, Changjiang Street, Nujiang Street and Xijiang Street. Songshan Road has been fully developed from Huanghe Street to Nujiang Street. The restaurants on both sides of the street are large and small, and their businesses are
Everything is fine. Waiting for Chishan Road won’t work, but going from Huanghe Street to Changjiang Street is okay. After crossing Changjiang Street, there aren’t many businesses that do good business.
The best location on Chishan Road is from Huanghe Street in the east to Changjiang Street in the west. Needless to say, the Chishan Restaurant at the head of the east side is the leader of Santaizi Hotel. Further in there are Niuzhuang Pie Shop, Tieling Farm Restaurant,
Little Sichuan Boiled Fish, Homemade Spring Cake Shop, Bajie Killed Pig Vegetables, and Yellow Clay Roasted Pigeons, these six shops are doing very well.
The newly opened stores further down are okay, but in comparison they are not as good as the first six.
The Affordable Supermarket is at the intersection of Chishan Road and Changjiang Street. The location is okay. To the north is the Guoao Community, to the south is the Songshan Community where Lao Tan lives, to the west is a small park, and to the east are two supermarkets and a hair salon. A few steps away from the front
The six stores are 100 meters apart, which is a little bit out of the way.
Yanhua and Yanzi were optimistic about this place, but they were not sure and planned to ask Lao Tan to come over and take a look.
Lao Tan just came back from Chengdu and took a look here during his lunch break. In fact, he knows this place even if he doesn't come here. He walks here every day when he goes to work in Guandong. It's so familiar that he couldn't be more familiar. Look at this place with his eyes.
There hasn’t been much improvement within a year, but if it develops in two years, it’s a good place.
If you open a shop here, considering the reputation of Ah Qiao Dumpling House, business will not be a problem. It is a residential area in front and behind, and they are all employees of the aircraft factory. They have spending power, and the dumpling house has a down-to-earth atmosphere. People like it, so it is absolutely fine.
After getting Lao Tan's approval, Yanhua and Yanzi began to discuss the transfer with the supermarket owner, and everything went smoothly. The supermarket owner continued the operation for a month, sold off the remaining goods, and officially handed over the keys on January 1st.
During this period, something happened in China that had a profound impact on the catering industry.
On December 4, 2012, the Political Bureau of the CPC Central Committee held a meeting and reviewed and approved the eight regulations of the Political Bureau of the CPC Central Committee on improving work style and maintaining close contact with the masses.
The promulgation of the eight-point regulations was praised by the people. This was a good thing. It established rules and standards for our party's clean office. From then on, the habit of eating and drinking has disappeared.
Of course, the impact of the eight regulations on the catering industry is huge, and it can be said to be a mixed blessing.
High-end restaurants that mainly provide business banquets with public funds have changed from the bustling lights and bustling traffic of the past, and have begun to suffer from gloomy business and sluggish business. This is not just a matter of one or two families, it is like this across the country, and is a common phenomenon. Many restaurants have closed down due to poor business and cannot continue to operate.
Wherever there is a decline, there is also a prosperity. Small and medium-sized restaurants with characteristics are ushering in the spring and beginning to develop vigorously.
China's catering industry is ushering in a huge transformation and change.
This transformation is inevitable. Society is developing and the times are progressing. Any change is the need for development. This is also the necessity for the progress of human society.
As professional caterers, everyone can correctly understand the eight regulations and treat them correctly.
Because Guandong Family is a farmhouse and has always followed the common people's line, it has not been greatly affected. As soon as the regulations were promulgated, Lao Tan and Mr. Xu discussed and immediately adjusted the vegetable prices and banquet standards, and adopted the slogan of being a "canteen for the common people".
The business has stabilized and improved slightly compared to before.
Chishan Restaurant has been greatly affected. Business has dropped from 100,000 to 70,000 per day, and is still declining, falling behind the Guandong restaurants.
This is how business is done. Thirty years in Hedong and thirty years in Hexi. If you want to continue to be brilliant, you still have to have a mass base. Always taking the high-end route will not work.
Fast forward to 2013.
Yanhua and Yanzi's new store started to be renovated, and Lao Tan also started to be busy. He arranged the work of the Guandong people every day, and came to the site during the lunch break. One was to supervise the work, and the other was to direct.
The winter temperature in the north is below zero, which brings a lot of inconveniences to decoration. If we can finish the civil construction work and install the kitchen before the Spring Festival, we will have to wait until after the New Year for the store decoration.
Fortunately, the two bosses have a good attitude and are not in a hurry. They don't even interfere much and leave everything to Lao Tan. Lao Tan did some calculations and estimated that the business will open in April after the new year.
It had been cloudy since the morning, and became increasingly cloudy after noon. At four o'clock in the afternoon, snowflakes began to appear in the sky. At first, the snowflakes were not big, scattered here and there. As the sky darkened, they began to grow in size, and they were as thick as goose feathers.
, and soon there will be a layer on the ground.
The lights in the Guandong house in the snow were brightly lit. Although it was not as popular as usual, the parking lot was also full of cars. The halls on the first and second floors were full, the private rooms on the third floor were all full, and only the eight private rooms at the back of the fourth floor were unoccupied.
Zhang Li and Hu Jing were standing at the reception desk on the first floor. Behind them were the lively dining guests, making a lot of noise. People who have worked in hotels for a long time have become accustomed to this kind of noise and don't feel anything. If they are always quiet,
People who work in such an environment would definitely not be able to bear it if they came to work here, their heads would be buzzing.
Hu Jing was just called over by a guest in a private room to have a glass of wine. Her face was red and she looked really pretty.
After returning from Chengdu, she had no relationship with Wang Gang. It wasn't Lao Tan's words that played a role, it was mainly because she realized it. After all, it was not a normal relationship between a man and a woman. It was not good for her and Wang Gang, and the two of them had not developed to that point.
, and it was discontinued.
The so-called breakup means returning to the previous state, smiling and nodding normally to greet each other, no longer hanging out together, and no longer going out to eat alone.
It's like nothing happened.
Once the ambiguous relationship between two people is gone, they feel relaxed and relieved, and even take a long breath in their hearts.
Having an affair is indeed a pleasure of emotion and mood, and is as addictive as drugs, but it is also scary. We all know that being together is just for feelings, without love, and you are afraid of being discovered like a thief, so you suffer a lot.
This is the true feeling given to Hu Jing.
From another point of view, they are all people with families. If you can't make it, you can get divorced, and you can find someone again after divorce, but you can't indulge yourself. Once you indulge, there will be no turning back. Not only will your personality be degraded, but it will also make people look down on you.
Speaking of divorce, Hu Jingzhen took the road of divorce. This was not because of Wang Gang, but because she looked away.
My husband has a woman outside, why should I keep him safe?
Yes, it's because I don't care enough about my husband and can't be as considerate and gentle as a wife should be, but this is not a reason for her husband to cheat.
Before, I foolishly thought about what I wanted to do, as long as I didn't get divorced. It looked like a family, and the children had biological parents, so they wouldn't be single parents. Now that I think about it, it's silly, and it's unnecessary.
She has filed for divorce and no longer wants to stay in this hopeless marriage.